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Verified
5/5

2009-05-15

"I love to shop here. Every time I place an order, my stuff is shipped fast and the prices are fantastic. Now I only walk into the electronic stores to see what the pieces look like, then I take the style number and order it online. The stores can't compare to these prices. Great customer service as well, always fast, helpful, and super friendly."

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Verified
5/5

2009-05-15

"I PURCHASED A SONY 52V5100 LCD 120HZ TV FROM POWERSELLERNYC.COM I REVEIVED EXCELLENT SERVICE AND ONTIME DELIVERY .I JUST WANTED TO EXPRESS MY EXCELLENT EXPERIANCE WITH EVERYONE AND LET THEM KNOW POWERSELLERNYC.COM IS THE PLACE TO SHOP FOR A GREAT DEAL AND BIG SAVINGS ..THANK YOU STANLY AND POWERSELLERNYC.COM FOR THE EASY TRANSACTION "

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Verified
1/5

2009-05-10

"I took a gamble by using this website to order some surround sound speakers recently... It has turned out to be the WORST online shopping experience I have ever had.

To start things off the "in stock" item I ordered wasn't really in stock and I had to wait nearly a month to receive my order. Believe it or not, this isn't why I am questioning the company currently -- as that could have been a simple mistake.

The reason this is the worst experience ever for me is because a few days ago fraudulent charges to my Debit card started showing up. Rarely do I use my debit card, and PowerSellerNYC is the only place I have used it recently for it to have been compromised.

I'm a computer technician with security training as well, so my PC is kept up with all the latest anti-virus software as well as FireFox's No-script plugin, so it was not a breach of my personal systems security.

The only Debit card purchases I've made within the last year are to:

Newegg (trusted seller)
Microsoft (trusted seller)
Amazon (trusted seller)
and PowerSellerNYC (1st time customer)

I make regular purchase from all of the aforementioned companies throughout the year as they relate to my line of work. PowerSellerNYC is the only one that I've "went out on a limb" for and now I'm having to go through the hassle of canceling my debit card, getting the fraudulent charges refunded, and then getting a new card.

Needless to say, I would never purchase from this company again and I DO NOT recommend them to anyone else. Be wary, there may be a reason their prices are so much cheaper than that of some of their competitors.

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In Response to PowerSellerNYC's Response below:

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I never said with 100% certainty that PowerSellerNYC was indeed the one to compromised my account. I only spelled out the situation for other people who may be thinking about making a purchase from your website so that they could make their own decisions on the matter.

You can also so that there is no chance that my information was compromised by your business -- but I know better. This quote says it much more eloquently than I could: "the only absolute allowed is the absolute insistence that there is no absolute”

Your security nor mine is perfect. However, if my security was the one breached then I do believe my other accounts would be showing signs of abuse as well.

I will give you that your management staff is friendly. I talked with them on 2 occasions when my shipment was delayed. However, I was never told my item was going to be drop-shipped until the business day before I received the item. On 2 other occasions when calling in I was told that the item was in transit before I asked to speak to someone else.
"

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Verified
1/5

2009-05-09

"This company has been a nightmare to deal with. I ordered a projector on the 15 of April. I called on the following friday to check the status of my order because I still had not received any confirmation emails. The customer service was rude. I encounted hang ups, being cut off mid sentence, and shuffled around on hold over and over. I finally got confirmation and was told it would take 48 hours to process and would ship the following monday. Needless to say it never shipped. I continued to call them and they kept giving me excuses. Finaly they told me the warehouse shippped it to them and not me. Once they got it, they would ship it to me and would send a tracking number. I never got a tracking number. I continued to call and they kept saying it was coming and they would email me the number. This went on for weeks until they finally confessed the warehouse NEVER sent it and it was actually on back order. They told me they would have one sent the next day and a tracking number would be emailed to me. Again, no tracking number was sent. I called back and they told me once again it was never sent. So I demanded a refund. Thankfully they gave me the refund right away on May 8. So it took almost a month and I never got the projector I ordered. They will lie to you to keep your order. They also promise emails will be sent and you will be called, but none of this ever happens. I would NEVER order ANYTHING from them again. I wouldn't trust them with a $10 order. "

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Verified
1/5

2009-04-27

"I'm not one to write bad reviews, but you should know, I was very disappointed. I ordered 2 projectors from this company, due to another company telling us they were on backorder. I asked the salesmen if they had them in stock and ready to ship like their website said. "yes we do" after placing the order with them I found out they charged me a $495 "shipping insurance" charge that the speed reading salesmen mentioned right before we hung up the phone. After 4 weeks of calling every day to try to get tracking information ("most servers block our e-mails" - Salesmen told me) I learned that the "in stock" and "shipped a couple of days ago" projectors were now on back order and could take an additional 2-3 weeks. (for those of you keeping track that's 7 weeks) (Thank You to the one honest customer service person there that would tell me the truth). The installation crew was standing around, and equipment rental charges were climbing so I canceled the order. A side note: don't order from this company around Easter, they were closed ALOT. I respect the holiday, but some sort of customer service is needed. "

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Verified
5/5

2009-04-03

"There were some challenges in the process of recieving my order but PowerSellerNYC went out of their way to resolve my concerns"

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Verified
1/5

2009-03-06

"Terribly disappointed in experience. Purchased Panasonic 42 plasma T.v. Credit card charge processed next day. 10 days later called and told T.V. was damaged and returned by shipper and T.V. was no longer available. Promised credit to my credit card. 7 business days later, 2 unanswered emails and a rude conversation with customer service, still no credit. I would never do business with this company."

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Verified
5/5

2009-03-02

" purchased a Sony vpl-vw70 projector from powersellernyc.com I dealt with a nice person named Stanly at ext 105 he was most knowledgeable, helpful, and a big help to assist me in setting me up with the right screen,mount,cables and setup for my new home theater room.Stanly and all the reps at powersellernyc.com were very nice and polite at all times.Stanly and powersellernyc.com saved me big bucks compared to my local store.As a matter of fact my local store quoted me a price $2000 more plus tax just on the projector and the kicker was they didn't even have it in stock they had to special order it for me.That very same day they told me they needed to order it and it was going to take 2 weeks or so I jumped on the internet and found powersellernyc.com there website showed the item as In stock and for $2000 lower .At first I couldn't believe my eyes I thought to myself this cant be true.So I decided to give them a call and see what they were about.There Professionalism and politeness were beyond my belief for a bunch of Newyorkers. Boy did they prove me wrong.End result I found a awesome website that saved me close to $4000 compared to my local store and No Sales TAX to greedy Uncle Sam.Gave me professional and personal assistance way better than those wanna be reps at my local store who only make belief they know what they are talking about...I Must Thank Stanly and Powersellernyc.com for helping me and taking care of me the right way.I will definitely recommend you to all my friends at the office all my family and friends "

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Verified
4/5

2009-02-24

"this company helped me resolve the issue i had with my warranty."

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Verified
2/5

2009-02-05

"I recently wrote a rather harsh review about this company. Everything has since been taken care of. Management has spoken with me on several occasions, and my money was refunded promptly. They really do seem to care about the customer. Justin did an exceptional job."

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Verified
5/5

2009-01-23

"This company was in fact Amazing, I bought a projector from Morris at he helped me understand the necessities and the basics on the projector were he helped me understand that you should always prebuy extra bulbs because in the future it can be hard to find them or just
very expensive to get one so thanx to him i got the projector in time for a presentation and i got the bulb replacement plan which covers me for an additional 2 bulbs in the future so i wont have to go surfing for them later on,Thanx PowerSeller you guys are on my favorites list for electronics.plus you guys have the best prices!
"

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Verified
5/5

2009-01-09

"I found very competitive price for the projector that I was looking for. I switched to this company after total dissapointment with Camra Addict and FotoConnections. The customer service was easy accessable over the phone. The rep. was polite, knowledgible and professional. The order was taken very quickly without any attemts of pushing or upselling. The purchase order was processed fast with appropriate aknowledgement received over e-mail with the tracking number. The product came in nicely packed and as per specification. I will definitely include this site into my vendor's list."

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Verified
4/5

2009-01-08

"Merchant called back and apologized for the misunderstanding. They will credit my account for their mistake. The product is great though. "

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Verified
5/5

2008-12-28

"I provided an unfavorable review concerning powersellernyc.com. On reflection and conversation with this store my review could have been an honest misunderstanding. The item I bought from powersellernyc.com was exactly what I ordered and continues to provide very good service six months after it was purchased. Shipping and handling were very good."

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Verified
5/5

2008-12-22

"After selecting a brand and model of projector to buy I then went in search of a reputible vendor who could sell the product at a good price. Again and again the vendors with the lowest prices had terrible track records of being less than honest and using bait and switch tactics. I nervously chose PowerSellerNYC based upon two things: the number of good reviews they were receiving and the fact that they took Google Checkout. They did request that I call them to confirm my order (an opportunity to upsell me) but they politely took my no to their extra warrenty and extra bulbs for the projector. The projector has now arrived in new, good working condition, so I want to give them their props. I wouldn't hesitate to order from them again and would also recommend them to friends."

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