"Had the lights eventually go out. Customer service was responsive. I did need to send in pictures (I guess there's a few different models) and am expecting the replacements soon. The range has good suction and lighting. It is a little loud, but worth it."

"I have owned my ProLine hood for close to 10 years. For years I've been happy with it's performance and the elegance that it provides to my kitchen. I recently requested technical support to address an issue with the fan motor after 9 and a half years of use. They were very responsive and helpful in providing support to address my issue without charging me. I am very appreciative to them for being so accommodating. ProLine appears to be a well run family owned business. They give their customers the type of compassionate technical support that you would expect from a friendly family owned business in your community, but I live in a different part of the country. I would happily buy from ProLine again for future kitchen projects."

"they gave me the lights that i needed as soon as possible"

"We replaced an internally vented 300 cfm hood with a 600 cfm externally vented hood from ProLine, and we could not be happier with its performance. The fan does an excellent job of exhausting our cooking awesomeness where the neighbors are left drooling in envy. Even a moving guy commented about the restaurant smells wafting across the lawn. Before this hood, cooking odors flowed directly to our bedroom, but now the house is odor free.

We did have issues with the LED lights, which we would not expect after only three years, but ProLine's support was quick and helpful."

"Reached out to ProLine after requesting some tech support for a range hood that we have in our new home. The website was easy to maneuver and customer service via email and phone was quick and extremely helpful. Looking forward to using our new range hood for years to come!"

"I rent the basement to a couple who are still learning how to cook . after that set off the smoke alarm for the umpteenth time using the 200 cfm hood I stepped up to a pro line 600cfm hood and haven't had an alarm since. Recently a light went out and I called to get a replacement the gal at pro line took excellent care of me . "

"We purchased recently a stylish range hood from ProLine. Their sales and support has been outstanding. We had a very minor issue in replacing a light. Support quickly determined it was nothing more than a bulb. The range hood has worked flawlessly venting efficiently. The combination glass and stainless is our preferred style. Thank you ProLine Range Hoods. We highly recommend looking at their products you will not be disappointed.

Rick and Kathy
Living the dream"

"Im attesting to the quality of my Proline Range hood. Its quiet and very powerful, when smoke is detected in the kitchen.
Ive had my unit for 3 years now, and still get compliments on the sleek look and Bright LED lights embedded.

I give this hood 5 stars and happy for my purchase. "

"Before purchasing my Proline PLFWE129 in October 2013, I researched five of the top selling range hoods and found Proline suited the needs of my kitchen remodel. Since then I had an occasion to connect with the Company's Support Team when the unit was giving me some trouble. The Team immediately walked me through the diagnosis of my problem and the next day sent me a new touch panel, circuit board, and the wiring connection. It did the trick. If you are in the market for a high quality, great looking, powerful range hood, look no further than Proline. In my experience a great product is important, but a fantastic Service Support Team is what keeps customers happy over the long-haul.

John Rio
Happy Customer in Houston"

"brought a range hood for 3 years, very happy with it. Now I contacted them for replacement LED light. LED lights lasted for 3 years. Not bad. Customer service got back to me very quick. "

"Purchased a 30" Proline hood on Ebay. The lights wont turn off after less than two weeks of use. Ebay seller is being non responsive. I reached out to Proline Hoods directly and the were super friendly and helpful. Got me the part I need to repair the hood at no cost. Thanks Proline and Bree for the assistance!"

"In today's day and age of disposable goods it's great to know that there is a company that stands behind their product. My 6 year old ventless ceiling hood got whacked by an electrical issue during a power outage. I called Proline, filled out a repair ticket in which I described my issue and within 24 hours my new parts were ordered. I spoke with Harmoni in customer service and she couldn't have been nicer or more helpful. My experience was incredible. Thanks Proline!"

"The 36" stainless hood was easy to install and it looks GREAT. The blower is very strong and not too noisy. It goes great with the Wolf Range we bought. The customer care team has also been responsive on sending me new parts for the heat lamps. Very good experience and product. Thank you"

"Simple process to replace the required parts. Technician understood what needs to be replaced immediately and list what I need it "

"The customer service is very helpful. They looked at my short video & suggested me parts that I need to get. Thanks so much for helping."