"I have a 48" hood since 2016 over my gas grill that has been excellent. I developed a problem with the lights, and customer service was rapidly responsive to get it fixed. Very happy with their product and their service."
"I purchased a PLJW 125.30 range hood about seven years ago as a surprise for my wife upon her return from a visit with her family . She had been requesting we get a hood for quite awhile and it was finally time to honor that request. However my first choice proved to be a major disappointment . After purchasing the best Home Depot had in stock and installing it, it failed miserably in exhausting the smoke created by my inept cooking skills. I returned the hood and then had the good fortune of coming across Proline Range Hoods on the web . I ordered the PLJW 125.30
which arrived promptly with great installation instructions . Beautiful to look at with operation and functionality vastly superior to other products I have encountered, as I have seen many when at work . ( I am a self employed carpenter by trade now at the age of 69 doing a lot of repair and restoration work). Not to mention that my wife was thrilled when she returned from her trip to find the addition of a truly professional hood sitting above her stove . COULD NOT BE HAPPIER !"
"This unit is amazing and does an excellent job handling our "asian cooking". The only issue I have had was LEDs going out, however customer service offered quick replacement!
I highly recommend this product line for anyone in the market."
"The price point was the first reason we dealt with Proline, we have a six burner Kitchenaid stove and needed a hood large enough with enough power to deal with 70,000 BTUs going at once (occasionally). The hood has done its job well. The only negative is that the electronics are somewhat exposed to eventual grease buildup, which may be why the board needed replacing after five years; however, the folks I have dealt with at Proline have always been very helplful and got me the correct replacement parts right away.
I highly recommend both Proline's products, and service."
"I purchased the ProSW.48 range hood for an outdoor kitchen back in 2015. It's a beautiful hood and it's worked flawlessly for 5 years. I'm having an electrical issue with it and so far they've been great to deal with in troubleshooting and offering to get the parts to me free of charge. Glad I chose this company t o deal with!"
"Had Proline Hood since 2012- Had a light issue just recently, Emailed Customer support and had an answer and reply in minutes. Parts handled and more than pleased. "
"We bought this beautiful 36" Wall Range Hood - PLFW750.36 6 years ago. Not only, they sell high-quality products, but they also provide unbelievable and very reliable customer service to their clients'satisfaction, whether the client has a warranty or not. "
"I’ve had the hood close to 7 years now. It’s definitely a very nice feature of our kitchen. Functionally it works really well, exhausting large amounts of air outside. Aesthetically, it’s ties the whole room together. Stainless is easy to clean, lighting is bright, and the fan is super powerful. Would recommend! "
"I have just built my dream kitchen and was searching high and low for a powerful range hood that was also attractive. I settled on the ProLine SW 36 inch hood. Not only do the dual blowers deliver 1800 CFM of ventilation, but the stainless steel profile is perfect for my kitchen. I couldn't be happier with my purchase and I am looking forward to putting it through its paces. I tend to cook a lot of Asian and Indian foods, so this hood will be just the thing to keep those pungent aromas from the rest of the house. But what is more amazing is the outstanding customer service. I had a problem that I created through my mistake. The company bent over backwards to help and went above and beyond what they needed to make me happy. Their immediate response to my inquiry resulted in them solving my issues before I even expected to hear back. I will definitely recommend ProLine to anyone who asks."
"We have a 30" under cabinet range hood PLJW 185.30. We do not have a large kitchen so the size is perfect. It's serving us as hoped, not too noisy and exhausts well. We recently had an issue with the unit but customer service has been prompt in responding and very helpful. It was covered under warranty. Highly recommended!"
"We wanted a higher powered hood (more cfm) that functioned better than the standard quality. Found it with this hood. Great looking hood that does everything we were looking for. Customer service is great to deal with no delays. I would buy again from Pro-line and recommend them to others. Great product!!!"
"We have had our Proline S Wall 36 for our outdoor BBQ since 2015. We live in close proximity to the ocean and for this hood to go 5 years maintenance free is amazing. We are replacing touch pad and lights and the parts are CHEAP. The people I spoke to are sweethearts. Great product and great company. Thanks."
"The hood we purchased is beautiful! Customer service was both professional and courteous when we contacted them about an issue. We will definitely order from them again. So happy!"
"Fast replies, helpful staff."
"We purchased our 48 inch Island Hood PLFI 750.48 1100cfm back in 2014.
We never had issues with the hood, not even bulbs needed replacement.
Hood finally stopped working 6 years later (Warranty expired 3 years ago).
I contacted Proline for replacement parts and within 6 hours I got response.
Customer service analyzed my pictures and videos and found out control unit had an issue.
They sent me replacement part for free of charge.
Very pleased with customer service.
We will definitely buy our next hood from Proline."