"We've had the dual-fan slim-profile 30" Under Cabinet Range Hood ( PLJW 185.30 ) for 3 years. The exhaust capability has been very good. The unit is also sleek and stylish. On the whole, we have liked it quite a lot. I'd give it 5 stars if it were a little easier to do a regular thorough cleaning and a lot easier to do periodic replacement of the LED lights and driver.
THOROUGH CLEANING
The grease vents do pop out without any difficulty and they clean up well in the dishwasher, but behind them are two protective grilles, one covering each fan. On each grille there are about 80 radial spokes spaced about a quarter-inch apart at the perimeter but getting much closer together near the center. Grease from cooking tends to collect on and also between these spokes. Each of these two protective grilles is fastened to the inner housing with six philips-head sheet-metal screws, and the two rear-most screws are somewhat difficult to remove, since the lip of the range hood's housing obstructs direct access to them. I'd clean these grilles far more often in the dishwasher if they were easier to remove and reinstall.
REPLACEMENT OF LED LIGHTS AND DRIVER
After three years, the LED lights have failed, and it is possibly the driver that has gone bad as it is making a whining buzz, like a mosquito, which I've never heard it do before. Proline does not stock a replacement LED kit including the driver, and are projecting a 4-week delay. I will be cooking in the dark so I've deducted another point for that delay, which I think is fair, since they're still selling this model on their website. It is the responsibility of the vendor to stock replacement parts, no? In any event, it looks as though accessing the driver is not going to be easy. The LED light can be popped out of the hood by removing the grease vents and pushing down on the light from inside the hood. The hard part is going to be finding the driver in a maze of wires, unplugging it, and reinstalling the new one. ProLine 's instructional video does not address changing the driver on any of their models, and searching for "LED driver" or "driver" yields zero results on their website. Pictures would be very helpful!
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"Have had the PLJW 125.30 for over 3 years and have been totally pleased with it. No issues, it's beautiful, very low noise and the filters clean like a charm in the dishwasher!! Had a recent small question but got an immediate helpful response. Thanks guys!!"
"I sent a message about my lights going out and they were very quick at getting back to me and getting my range back in shape. "
"We have had the range hood for almost 2 years now and it is excellent. Couldn't be happier. Far superior to our to our older range hood in every way. The quality and performance are above expectations and the pricing was great."
"We have purchased two in our family, and we are very happy with both hoods.
Thanks"
"For our renovation project, we decided to not have an exposed hood assembly so a 34" undermount concealed hood was utilized. We were able to build a frame and insert the hood through the bottom rough opening make duct connections from the top through the roof then wrapped the frame with a 1x8 lap siding. The hood worked great for the minimal look we were attempting to achieve. All achievable by an experienced DIY'er. We are a family of 6 with a strong emphasis on cooking. This Proline hood has far exceeded my expectations and the value was much lower than other competitors (big box plumbing/hvac supply houses). The noise level for the lowest setting is quite low while we have the option to crank up to the highest cfm when using the flatiron grill. "
"I am very happy with my purchase of proline range hood. "
"I previously owned a competitor brand and ended up replacing 3 halogen bulbs that were always going out @ $30.00 a bulb. We knew to steer clear of that mess and got a Proline w LED's Love the dual fans as the grease and steam end up outside (not stuck to cabinets and walls) ! Very happy and satisfied! "
"My wife loves to cook. However we live in a 55+ senior living community which does not allow us to use vent for range hood. So each time after cooking the kitchen is filled with smoke and smell. We did various researches and finally contacted Proline Customer Services. They recommended us to add a "Recirculating Kit". That works fine with us and solved the issue. We have recommended this product to a couple of our friends too. "
"I bought a 60" range hood for my outdoor grill. Looks great. Easy to use. Was also very easy to install"
"I’m so glad that I found Proline Hoods! It’s been five years now and I’ve had to real trouble with it. It still looks great and handles a busy kitchen with ease. You get what you pay for with Proline and some!"
"Extremely helpful and polite"
"I bought proline range hood PLFW 755.30 back in June 2017. The product looks amazing once installed and the material is of very good quality. Installation instructions were simple and easy to follow.
Recently I had issues with the LED light going out, however the customer service was prompt and offered quick replacement. This shows that proline not only provides good products but also take care of their customers.
I highly recommend product from proline as the products are well made and they have excellent customer service."
"Best hood with powerful exhaust. Professional quality, powerful exhaust fan, easy to clean. Wonderfully crafted stainless steel.customer service is the best!"
"I purchased this range hood in 2016. The warranty is 3 years. I had a module that just went bad and they are sending me the parts for no charge. This just shows the company that they are. Awesome products and exceptional customer service"