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2.50/5
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0.00/5
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Verified
5/5

2020-02-07

Great Product!

"I chose a ProLine hood for my new home when we down sized. Not only has it been a great product, it also looks beautiful in my kitchen. Anytime we've had questions, etc. their customer service department has always been very prompt, efficient and courteous in helping us.

****@****
"

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Verified
5/5

2020-02-06

Another new hood

"We bought our first hood from proline for our old house and loved it so much we bought one to put one in our new house! My wife and I think it’s the best feature in our house since we love to cook. It handles whatever you send at it. "

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Verified
5/5

2020-02-06

Awesome Customer Service!

"My Hurricane insert was delivered, and well packaged. Customer service took care of one bulb which was broken. I'm excited to get it installed and see how it works. "


Verified
5/5

2020-02-06

Proline 30" 1000 CFM under cabinet rang hoods

"It was a great purchase! We bought it via wayfair website. we broke a glass of LED light when installing it. We contacted Proline range hoods. Brittney helped us immediately and would ship a LED light to us for free which we did not expect. We had several rang hoods in the past few years. This is the BEST! Hope the company provides access for the customer to order the lights or parts on their website directly in the near further! Highly recommended!"

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Verified
5/5

2020-02-05

Great investment - couldn't be happier

"I installed a 36" ProLine undercabinet hood and it has quietly and without fail moved roomfuls of air every day for the last 3 years with no vibration and very minimal noise. The quality is apparent in the materials and construction and power and balance of the fans and it's made a huge difference in for indoor air quality. Brittney was a big help in placing an order for replacement LED bulbs, and the support videos for replacing the bulbs were really useful."

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Verified
4/5

2020-02-05

My thaughts.

"I think the Proline does a good job of removing smoke but the grease trap does not catch all of the grease."

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Verified
5/5

2020-02-05

Quick responses and helpful customer services

"I purchase the proline range hood 2 years again and recently have one of the filters broken. After I contact the customer services, I got quick turn around with replacement services provided. It is helpful and responsive."

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Verified
4/5

2020-02-05

Great Hood

"I bought a Proline Range Hood two years ago. It works great. I love the look and functionality. Only downfall is that within two years the lights burnt up. But besides that it has been great. "

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Verified
5/5

2020-02-04

Best Customer Service Experience Ever!!

"Brittney has been so helpful troubleshooting my range hood. I recently purchased a new home and the hood above my grill wasn’t working. After searching online I finally found the help I needed. So glad I did and I would strongly recommend ProLine!!
Thank you!!!!!
"


Verified
5/5

2020-02-04

great hood

"After much research, I picked a proline hood to put in our new home. great product and the costumer service is wonderful!"

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Verified
5/5

2020-02-04

Excellent response to my need.

"The response by your customer service representative was very efficient and cordial. She quickly researched my particular range hood and provide the solution. So far, I am quite pleased with the way she handled my need regarding replacing both lights on my range.
"

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Verified
5/5

2020-02-03

Great Customer Service

"I recently contacted ProLine customer service about the lighting on my range hood. I was extremely pleased with how quickly they responded and resolved the issue. I have been very pleased with the compact profile of my hood, its performance and how easy it is to clean. Would recommend to others.

"

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Verified
5/5

2020-01-31

We love our Proline!

"When we first toured our soon-to-be-new house, the biggest selling point about the kitchen was the Proline hood. It hasn’t disappointed! We love it so much. And the company has been incredibly helpful with minor part replacements and filters. I don’t hesitate to recommend it. Thanks!!"


Verified
5/5

2020-01-30

Excellent product

"I bought a range hood from proline in 2011 and it looks the same as when I bought it. I needed to buy a part replacement recently after using it every day for over 8 years. Brittany has been a great help with this process."

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Verified
5/5

2020-01-30

Proline 42” range hood

"I purchased my Proline range hood in august of 2012 for the house I was building . Great looks and quality . Looks great paired with 36” Bertazzoni range and True refrigerator . Fast forward to January 2020. My hood developed and intermittent problem then quit all together . Proline stood behind their product sending me free replacement parts, even though my hood has been out of warranty for sometime . Great customer service and great support . Even sent directions on how to install the replacement parts . Thanks again Proline ! "

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