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2.50/5
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0.00/5
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Verified
5/5

2020-01-06

Great Quality & Service

"First I'm a Chef. So I have been using and cleaning hoods for many years. I purchased a PLJW 30 inch under the cabinet hood three years ago when we remodeled our kitchen. First the workmanship on this product is impeccable. I use it daily. It's easy to clean and maintain. I recommend Proline Hoods to everyone that is doing a kitchen remodel. When the lights went out at the same time I called and they were able diagnose the problem over the phone . This hood is easy to work on. The parts are simple to install, so no need to ever pay for a repairman. If you are looking for a hood, buy one from ProLine. You will not regret it!!!"

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Verified
5/5

2020-01-03

Beautiful Vent Hood

"This range hood was beautifully built and nicely designed. Rounded corners are attractive and a safety feature. Fan draws well and is quiet except on highest setting.
When it first arrived, all the LED lights did not work but customer support was very helpful in sending replacement part.
Installation was straight forward with holes and punch-outs placed for different mounting options.
I like it's good looks and the fact there is no visible labeling on the front.
"


Verified
5/5

2020-01-03

jjk2015

"I purchased a ProLine range hood in 2015 specifically for the features of slim under cabinet installation and LED lighting. The range hood has exceeded all expectations and is a fine compiment to my small kitchen."

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Verified
5/5

2020-01-01

Under cabinet hood PLJW 133.30

"I waited 3 years before giving this review. First, they shipped immediately back in 2016 when we ordered the unit. It came well packed with clear instructions. The range has functioned flawlessly for these years. It is both very reliable and powerful, an indispensable part of our kitchen, used daily . The different fan settings allow us to adjust easily for any food that is being prepared. If we cook fish, which used to smell up the whole house for hours, we not set the suction level on maximum and we get barely any odor. We used the light daily, even when we did not have the fans on. Now, after three years, we needed to change the LED lamps. Customer service has been superb and the product quality excellent. ProLine reps call back immediately and they have been both knowledgable and very helpful. If all of our appliance purchases were this easy and smooth, life would be easier. I recommend it highly and my word of honor to you, the reader, is that I am an actual customer. FM in Pawling, New York."

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Verified
5/5

2019-12-31

Best Product in the Market

"I purchased a ProLine range hood about 3 years ago. It was a very good decision. The hood has worked great for us. We even get an occasional complement on how good it fits underneath the cabinet. The halogen lights are bright and the fans while quiet are excellent at sucking up the smoke / steam. I’d buy another from ProLine without thinking about it."

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Verified
5/5

2019-12-31

Great quality products, excellent customer support

"I remodeled my basement into a second kitchen and needed a good quality hood. We do alot of cooking and didn't want food smells lingering. I researched heavily and finally chose ProLine. After 3 years the kitchen still smells fresh without any issues. The hood performs well and is reliable. Any issue or questions you encounter will be answered quickly and concisely by customer service. They actually care about you. Great product, great experience. "

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Verified
5/5

2019-12-31

Outstanding customer service!

"We’ve owned a Proline range hood for 8 years and it has functioned brilliantly. Recently when changing one of the lightbulbs I damaged the light fixture. I easily navigated to the Proline website and easily found a phone number which was answered immediately when I called. In a matter of a few minutes the replacement part was ordered. Great company!"

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Verified
5/5

2019-12-30

Repair

"I needed some help troubleshooting my 5 year old 48" island hood. The control panel began having some issues. The team did an excellent job helping me work through the troubleshooting. Customer service was always fast and courteous helping me resolve this issue. Parts arrived quickly. I love this hood, its the center piece of our kitchen. We look forward to many years of use!!!"

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Verified
5/5

2019-12-30

Great service

"Ordered couple years ago and now had a problem and needed replacement parts - called today and was quickly helped over the phone: "


Verified
5/5

2019-12-30

Good Hood

"I am very happy with my Proline under cabinet range hood "


Verified
5/5

2019-12-30

Very Easy Ordering Process.

"The ordering process was very easy. The customer Service Representative was knowledgeable and efficient. She was able to look up my unit and give me a process to fix the problem I was having. I would definitely recommend this company."

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Verified
5/5

2019-12-29

The Best Range Hood I ever Used

"We have a Pro S Island.60 hood that we upgraded about six years ago and it is the best I have ever used. It's in our outside kitchen and it stills looks brand new. It has been one of those set it and forget it. No maintenance issues or costs whatsoever. I highly recommend it!"

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Verified
5/5

2019-12-28

Electric to gas stove top conversion

"In converting from electric cooking to gas we had to relocate the kitchen exhaust. The Proline 544.30 was the perfect solution because of the existing cabinets and window surrounding the stove top. We have had it for 5 years now with no problems. Easy to clean and it looks great. A terrific product."

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Verified
5/5

2019-12-27

Amazing Customer Service

"I called and was able to talk to an experienced customer service representative without ever being placed on hold. She was able to diagnose my problem and send a replacement part free of charge all within 10 minutes. THANK YOU! "

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Verified
5/5

2019-12-26

We love our hood and enjoy the great customer service

"We have loved our 41 inch hood for many years. It developed a circuit board issue which Brittney helped us diagnose, and had parts on the way within a day or two. I am very satisfied with the responsiveness of Brittney and her team and the quality of the products."

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