"I have ordered 3 hood vents from this company and they are all quality pieces. I will order again."
"We have had our ProLine range hood for 4 years now and have been very pleased with its performance. I recently contacted customer service to replace two lights, and they responded promptly. I recommend ProLine range hoods for their great quality and customer service. "
"Support staff have been awesome and very helpful to try and solve my light issue. "
"Lauren was great. Assisted in selecting a replacement hood for my error in ordering too large of a hood for my home. "
"The folks at Proline we’re very helpful in resolving an issue I had with our hood- and they are based here in Utah, not overseas. "
"Had an actual person answer the phone rather quickly. She listened to my issue, and pleasantly informed me the easiest way to handle was by sending email to her with pictures of product so she could identify which hood I had, and the parts I needed. Got an email response quickly with clear info about what I needed and how much it costs. Glad I decided to order my hood from proline. I got a quality product w great design for much less than what I saw in retail stores, and then this great customer service! Thanks!"
"They are super quick to assist in replacing parts and bulbs. Great quality of products and service!"
"Had it for over 3 years, still works great!"
"We have had a very nice experience with Prolines products especially the range hood.I recommend the proline range hood because it works excellent.
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"I've had my range hood from Proline for a few years now. Still looks new. The people there are great to work with. I had to replace a bulb about 3 or 4 years after my purchase. They took very good care of me. I recommend ProLine to anyone who asks. "
"We contacted ProLine Customer Service when our LED assemblies unexpectedly failed. Brittney from the Customer Service Team was excellent, she offered to send us the replacement LED assemblies and driver to replace ours. Great service!! We are looking forward to installing the replacements and enjoy our ProLine Range Hood for years to come.
jkids11022"
"This was the most powerful range hood for its size that I found at the time of purchase, was economical, and still had
a decent sound rating. The baffles are easy to wash in the dishwasher, but I recommend putting a drop of light machine oil on the latch springs afterward to deter rust (maybe the next model will have rustproof latch springs...?)
Dual fans provide the extra exhaust power, but the design of this hood didn't allow space for lights at the back, so the back of my stove top was dark until I located a 30" long magnetic LED light bar that fit across the back. Since it's attached with magnets, I can easily remove the baffles for cleaning, but it did require a separate power source.
After the warranty ran out, the built-in lights quit working, but Proline has agreed to send replacements with a new driver at no charge. They also sent detailed instructions for replacing the lights with the order acknowledgement - so far, so good. All indications to date are that Proline's customer service is excellent. Based on my experience so far, I highly recommend Proline range hoods.
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"I have had my Range Hood for almost 3 years. I called customer service about the light replacement and how I could order them. I was pleasantly surprised when I was told they would send them to me absolutely FREE.
Thank you Proline"
"I worked with Brittany who was very patient and took multiple phone calls for me with multiple questions before I zeroed in on both the unit and purchasing from proline."
"One of few options in the industry with two blowers in 30 inch unit. Very bright LED lights. Quiet as advertised at low setting and surprisingly quiet even at max of 600 cfm. Installation instructions were sufficient to guide a clean installation. Only issue is that I did not notice a ~3mm scratch in the finish until after installation. Recommend close inspection with bright flashlight at a low angle before committing to installation. Hope it buffs out. Excellent packaging and fast shipping."