"Ordered a new switch via phone. Prompt courteous service."
"I love my hood! I would definitely recommend it"
“Thanks so much for the recommend, we really appreciate it! ”
"We brought ProLine Range hood when we remodeled our kitchen 3 years back, The range hood has been performing like new without missing a beat, the regular maintenance of the hood like cleaning the steel baffle filters is so simple, we love it.. Recently after about 3 years the LED lights went out .. the Range came with 3 year parts warranty and although LED lights are not covered under warranty when I contacted customer service they said they'll be happy to ship me the LED light bulbs for free .. I have never seen such a great customer service .. kudos to ProLine Hoods customer service department !!!"
“Thank you so much for your review and kindness! We pride ourselves on our superior customer service so we're thrilled to know that we hit this one out of the park! ”
"We selected the Proline range hood because of it’s look, functions, and price. After remodeling our kitchen, the range hood has become a centerpiece that everyone always comments on. And I love how easy it is to clean. We have been pleased with Proline’s customer service for our needs.
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“Thank you so much for your feedback! We're happy you found our company and that you've been satisfied with your range hood! ”
"Our contractor picked out this hood for our kitchen remodel. I like the sleek understated look and it gets the job done. When it had an electrical glitch after four years of regular use, the service and support were terrific. We’re getting it all fixed up, and I look forward to many more years of cooking.
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“Cheers -- to many more years of cooking! ”
"I am very happy with out Proline Range Hood as it is very functional and operates as advertise to keep the Air Flow moving and cooking knowing the exhaust fan will do its job! Also the streamline look makes it fit right in with its smooth stainless steel design to blend right into the kitchen area.
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“Smooth stainless- that definitely has a ring to it! Thanks so much for your kind review, Victor. ”
"ProLine customer service has been excellent from day 1, when I was researching which brand/model to buy, all the way through purchase and delivery, with clear communication about delays. 3 years later I am still satisfied with the quality, quietness of the fan, and ease of cleaning and maintenance. "
“We're so glad you're still satisfied with your hood after 3 years. The easy maintenance really isn't something to be overlooked, so thank you for sharing that detail! ”
"I completely renovated my kitchen with new cabinets, appliances, and had everything except a range hood. I found the 30" Under Cabinet Range Hood - PLJW 185.30 online and purchased it. It is nothing like any of the hoods you can find at the big box stores. The CFM alone is double the best that is offered by Lowe's and Home Depot. My wife and I are both in agreement that this hood made the renovation look much more professional. When there was a problem, ProLine stepped up and made everything right. Great Company! Great Product! I highly recommend them."
“We're so happy to hear that our 185 model is a part of your new kitchen! Thank you for taking the time to share your experience with us!”
"I installed my proline range hood in 2013. I have been exceptionally happy with its performance. It is installed in a covered porch so a powerful range hood is necessary and my proline 60" range hood fits the bill. Additionally, all of my interactions with the company have been friendly and professional. I would highly recommend the range hood and the company."
“We sincerely appreciate your feedback and recommendation! Happy Grilling!”
"I have never had a better experience on the phone than with these guys.
Hood looks great and when something did go wrong they went above and beyond to make it right."
“This is so wonderful to hear! We love that we get to speak with our customers one-on-one. Thanks so much, Adrian!”
"This Company has excellent customer service and understands it is the key to long term success of any organization. Very knowledgeable about their products. Would recommend them.
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“Our customers keep us in business, so providing them with support, knowledge, and information is vital. Thank you so much for your great review!”
"My range hood led lights went partially out a few months after my warranty. I called customer service and they were kind enough to send replacement lights and driver free of charge. Way to stand by your product. Thanks again Proline!!"
“We were just happy to shed some light on the situation :)”
"So our led lights recently had just went out and after 4 years our hood is still going strong. Love the customer service and they keep your order on file no matter how long you have purchase it. That’s awesome!!!"
“So great to hear that your hood is still in action! Thanks for sharing!”
"Always on time and very knowledgeable about there products, shipping is a breeze, product is worth the price. I highly recommend this company for all of your hood needs "
“Thank you so much for your kind review! We love simplifying the remodel process for our customers! ”
"I bought the proline hood a couple years ago after doing much research. I used to be a professional chef in England so I was looking for something that could handle a lot of heavy use and easy cleaning. This thing turns your kitchen in to a professional one. The only thing that has died was the led lights but that was to be expected. I pinged them in their web site and they got me sorted out."
“We're thrilled to hear that our range hood has passed the professional chef test! Thank you so much for sharing your experience with us!”
A rep from ProLine Range Hoods, Proliner, has responded:
“We're happy to know you got the part you needed!”