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2.50/5
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0.00/5
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0.00/5
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0.00/5
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0.00/5

Verified
5/5

2014-08-18

Great Island Hood

"I installed my Proline Island hood in 2014 - curiously the previous owners did not have a vent above the stovetop, I guess they did no cook much "

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Verified
5/5

2019-06-12

Fantastic product.

"excellent product. very happy to own one."

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Rep reply posted 2019-08-23
A rep from ProLine Range Hoods, Proliner, has responded:

“We're happy you own one too! Thanks for your review. ”


Verified
5/5

2019-06-12

Great Prtoduct!

"I ordered and installed my Proline low-profile range hood about 3 years ago. The website was easy to navigate and delivery was ahead of schedule. I have had no problems up to now...the lights began to flicker and then only came on at half power. The folks at the customer service team were able to track down my order, and tell me what parts were needed...Great customer service!"

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Rep reply posted 2019-08-23
A rep from ProLine Range Hoods, Proliner, has responded:

“Dang, flickery lights are no good, unless you're at a disco! Thanks for sharing your review and we're happy we remedied this issue for you. ”


Verified
5/5

2019-06-11

Satisfied Customer

"I purchased a 30 in. Proline Range Hood almost 3 yrs ago. The streamline appearance and operation is great. I recently contacted customer support for assistance on replacements for the “LED” lights. I was impressed by their prompt and courteous response and glad to know that “LED” light replacements can be obtained through customer support."

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Rep reply posted 2019-08-23
A rep from ProLine Range Hoods, Proliner, has responded:

“Yep, you can always contact us for replacement lights! Thank you so much for your review. ”


Verified
5/5

2019-06-11

ProLine is ProGrade!

"If you want a truly restaurant grade range hood, ProLine is pretty much the only one out there for domestic applications. After shopping the local home improvement stores and coming away unimpressed with their offerings, I tried searching the web, which is how I discovered ProLine, a company I had never heard of. But I have to tell you, their products are something else! A true hidden gem of a company! Nothing like the stuff you will see in the stores - they are true commercial grade! I guess what said "commercial grade" the loudest were the stainless steel lifetime grease filters, something you will NEVER see in local stores and exactly the kind you will see in restaurant hoods - simple to maintain, work great, and look "the business"! The blower capacity was the next hot button for me. I got the 5" high by 30" wide model (which is exactly what I was looking for to maximize the cabinet space above the range) which has an air movement rating of 650 cfm on the high setting! Which, for the price, is a crazy level of air movement! You won't even FIND this sort of capacity in the stores. And speaking of price, nothing else on the market that I could find came even close to the performance/features/dollar value proposition of the ProLine. You can see all their models and ratings on their web site, but what you won't see is the packaging the unit comes in. It was as impressive as the contents, appearing to be virtually bullet proof. Needless to say, the unit arrived in perfect condition within a few days of placing the order and was indeed quite an impressive piece of equipment - buying things on line is sometimes a pig in a poke - normally I prefer to see and feel what I'm buying before I plunk down my hard earned cash, but the ProLine did not disappoint! Beautiful to look at - sleek and modern, and the blue button lights match my range and fridge displays - a cool added bonus! It's a pleasure to operate as well, with a row of durable-feeling click buttons controlling the four speeds (with a handy time-out function) and the twin LED work lights - only one level of brightness, but I haven't missed being able to dim them. Not an issue for me. I know noise level is important to a lot of people, and I can't complain there either. On low, it's not "silent" but not objectionable and has a very nice, quality "white noise" sound that isn't at all annoying. On high, well, it could **** a moose in the window, so when you need it, it's there - like when running the clean cycle on your range without killing the canary. Durability? I have had my unit for almost two years now, and it runs mostly all day every day, and so far still as new. ((I'm retired and therefore home all day most days, and I smoke a pipe, which I puff on many times during the day (by the hood of course!), so I just leave the hood running on low to keep the house from getting that "smoked in" smell, which it accomplishes perfectly.)) Bottom line: you absolutely MUST check out the ProLine products - they are truly second to none!"

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Rep reply posted 2019-08-23
A rep from ProLine Range Hoods, Proliner, has responded:

“We really appreciate you taking the time to write such a thoughtful and thorough review of our company and products. We really value your well-informed recommendation! ”


Verified
5/5

2019-06-10

Proline Vent

"Our house was built in 1973 and had very dated kitchen appliances. After researching under cabinet vents we settled on the Proline PLJW 185. This fit right into our space and has operated flawlessly since our purchase in December 2016. The fan pull can be adjusted and is ample to carry out fumes and smoke from anything you decide to cook. The LED lights are a welcome relief from incandescent lighting , use less electricity, and provide significant lighting. Having pulled the filters out for cleaning I can see this unit is quality built to last. You can't go wrong with this vent or any of the others you might select from the Proline product line.
Thanks David Hardy Madison MS
"

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Rep reply posted 2019-08-23
A rep from ProLine Range Hoods, Proliner, has responded:

“We are so happy you have one of our 185 model range hoods, David. This high quality hood will last you for many years to come. Thank you for your great review! ”


Verified
5/5

2019-06-03

Parts

"We have a pretty old hood and have had a really hard time finding filters for it. Jacinda didn't give up on us. She scoured the yard and found 2 for us. I really appreciate her doing that for us. "

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Rep reply posted 2019-08-23
A rep from ProLine Range Hoods, Proliner, has responded:

“Awe, we adore Jacinda, she really goes the extra mile for customer satisfaction. Thank you so much for sharing your experience! ”


Verified
5/5

2019-05-30

Proline Insert

"We purchased a Proline Insert for our new house (custom build- new construction) and we've had a great experience. Their customer service is great from selecting the correct unit, answering questions about install to replacing light bulbs. We will purchase from them again on our next build. "

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Rep reply posted 2019-08-23
A rep from ProLine Range Hoods, Proliner, has responded:

“So glad to hear that our knowledgable staff was able to help you select the perfect model for your new home. Happy Cooking! ”


Verified
1/5

2019-05-15

TESS

"I purchased a 42" chimney Wall hood, ProV-42WC430 on May 20, 2016. I am a single residential user, not a builder who has purchased many items from the company. My hood lights started flickering in March, and I called my electrician, who said he couldn't fix it, because the panel had to be accessed from behind. On April 1, 2019 I phoned customer service, spoke with TESS, who advised me to use Google search to find a technician. In other words, they do not have any person(s) company(ies) that they work with to service their hoods. Well hell I can do my own Google search, however the first name they gave me the technician tersely answered that they do not service hoods. So Tess said she would send me instructions. On April 16, 2019, I called and spoke to HARMONY and I said TESS never sent instructions. HARMONY said she would email me instructions plus a replacement switch. She found information regarding my previous conversation with TESS, and TESS was currently on vacation. April 25, 2019, I called and spoke with TESS. Where is my replacement light switch. "Oh, I see you spoke with HARMONY, I will mail one out today. Well here it is, MAY 15, 2019, and I still have not received a replacement switch. So buyer beware. Once they have your payment, and you are NOT a regular buyer of their product, you will probably be left to fend for yourself."


Rep reply posted 2019-08-23
A rep from ProLine Range Hoods, Proliner, has responded:

“We are so sorry to hear about your negative experience with our company. We strive to provide the most efficient and friendly customer support, so your review is concerning. We pride ourselves on helping each and every one of our clients whether they're a contractor (repeat customer) or a homeowner who's only purchasing once. Please contact our customer support team as we would love to get this resolved for you as soon as possible. ”


Verified
1/5

2019-05-07

1200 CFM Fan Sold with 8" Outflow Duct

"Beware if you're buying a high CFM fan from Proline. They ship all their fans with a max 8" outflow. Any Google search will show that you need at least 10"-12" outflow for a 1200 CFM fan, so why do they sell it with an 8"? Not customer support - they told me to go to HD or Lowe's and buy a 8" to 10" adapter, but I'll still have the 8" limitation at the fan outflow. The fan doesn't work at all as a result. I've had two different vent hood contractors come out to look at it and they can't fix it either."

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Verified
5/5

2019-04-12

5 years and still a beauty

"Beautiful-functional-great customer service
"

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Rep reply posted 2019-08-23
A rep from ProLine Range Hoods, Proliner, has responded:

“Thank you so much for this nice review, Jean!”


Verified
5/5

2019-03-18

Monster 54 inch 2000 CFM

"We bought the big baby. 54 inches 2000 CFM, directly from Proline. We mounted it on the back porch to facilitate our outdoor kitchen. We live in Tampa Florida so we cook outside a good deal. The hood is over a commercial broiler, and a commercial deep fryer. This hood is outstanding quality. It is serious, weighing about 100 pounds. We installed two 8 inch pipes to the outside of the screen enclosure. It's quiet, effective and beautiful. It moves a massive amount of air. The lightning is excellent. Including 4 LED lamps, and a place for 2 PAR-38 heat lamps. We installed two LED 150 watt equivalent lamps instead of heat lamps. It is an outstanding package. We paid 1350 delivered. Can't beat the price."

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Rep reply posted 2019-08-23
A rep from ProLine Range Hoods, Proliner, has responded:

“Big Baby, indeed! That's so great that this hood is keeping up with your broiler and deep fryer-- thanks for sharing! ”


Verified
4/5

2019-02-24

Sleek and easy to clean

"I removed my microwave and added added a backsplash. I wanted a stainless range hood that was compact and sleek. This fit the bill. It’s streamlined and easy to remove vents to clean. Very happy with the hood. Only negative is I would like if the lights were a bit brighter. "


Rep reply posted 2019-08-23
A rep from ProLine Range Hoods, Proliner, has responded:

“Thank you for sharing this info with us, and please know that we appreciate your review. I would highly recommend that you contact our customer support team as we probably have brighter lights currently available- we've updated them recently! ”


Verified
5/5

2019-02-10

Pro Line Range Hoods.

" I have two range hoods, one indoor and one out door.. the indoor hood has been in service for 10 years, it still works great. the out door unit is the biggest residential unit available. works great over the out door grill on a covered deck. both units are quiet and efficient. I would recommend checking out all the Pro Line models to fine the best one for your application."

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Rep reply posted 2019-08-23
A rep from ProLine Range Hoods, Proliner, has responded:

“Wow Bruce, 10 years! So great to hear this, thank you so much for sharing and recommending our company. ”


Verified
5/5

2019-02-01

Still going strong.

"I have had my ProLine range hood model PLFW129J.36 for three years and it still works beautifully. It is so nice to have good lighting over the stove. The hood is powerful and really pulls odors and smoke up and away--I can use it on the lowest two settings for everyday use. The stainless steel looks good and hides the dust--fingerprints on the hood are not an issue since it's up out of my way. "

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Rep reply posted 2019-08-23
A rep from ProLine Range Hoods, Proliner, has responded:

“We loved reading your review, thank you so much for the great feedback! ”