"Why do you want to know if I am good with you guys when I haven't gotten my merch yet?"
"Product did not match description, yet I had to pay shipping plus 10% restocking fee. "
"I got my headlights in a box .however I got my HID’s USPS envelope that was smashed and tore open, they driver side didn’t work and the bulbs only half way worked. And the headlights the plastic wasn’t formed right so now there’s gaps “yes I will fill for return “"
"The product is good enough for the price, its just sad that it's made in China with "China quality""
"Everything looks great and very affordable "
"Located exactly what wanted and paid all in about 5 minutes!"
"No issues with buying/shipping. Product arrived fast and without any damage."
"Out of the bix one of my headlamp assemblies is humming and not as bright as the ither"
"Great price. Fast delivery. Will share more once installed."
"im not sure if they are aware of product issues but the hardware is all wrong for the instalation had to purchase $30. at hardware store to install flares also have a poor fit and dont match discription supposed to be 7 inch tall and are 8 just letting you know"
“Hello
We apologize about this issue. If you would like assistance please give us a contact in regards to these issues so we can resolve them.
Email: support@protuninglab.com
Ph: 909-253-0026”
"Just ordered, waiting to see"
"very disappointed ordered a 3rd brake light a month ago still haven't received it yet Called and they said they would call back in 1 hr I'm still waiting for that call . This is my first and last time I will ever deal with them "
“Hello Clifford
I do apologize about this issue. We have reviewed this order and it looks like the manufacturer warehouse DNA Motoring is having a bit of inventory issues. We will issue a full refund due to this on your order.”
"My items came quicker than expected and the products were of great quality with fair pricing!
"
"Minor damage on the bezels. Fits American version without tow holes. Everything else works. "
"Return cost as much as item, stupid... would not purchase from again...."
“Hey Darrell
This order links up to a tail light order that was since May of 2022. We do not believe this is the correct review for this product. There doesn't seem to be any history of a return request for that order as well except for a warranty inspection where the item was found to be in working condition. We ask of you to change your review due to this.”
"Made my purchase easy and fast"
A rep from ProTuningLab.com, protuninglab, has responded:
“Hello
We apologize. We do cover products that have defects. We ask of you to email us and give us a chance to resolve your issue and re-review us.
Email: Support@Protuninglab.com
Ph: 909-253-0026
”