"I had a wonderful experience at Puget Custom Computers. Not long after I submitted a configuration request, I was contacted and asked if I wanted them to tweak the system a little to fit my budget a little more. After a few back and forths, I ended up with a computer just as solid as the one I'd configured but several hundred dollars cheaper.
And Puget also did a fantastic job working with my on my shipping needs and the computer arrived in great condition.
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"Purchasing a computer from Puget was the best decision I made. They custom built the computer exactly to my specifications, and were fast at building it too! They also responded within 24 hours of a question I had about my build. After completing my build, I sent it in and they almost immediately started working on the computer! There was a part that they didn't have in their warehouse but they quickly ordered it and assembled as much as they could until the part came in only a few days later. They finished assembly and throughly tested the computer. Everything was logged on the website so I could check every little detail about what was going on. They also answered any questions I had during the build. When they were finished, they shipped it in an amazing box that looked like it could withstand a tornado! It came to my house completely safe and working 100%. All other parts that they didn't use were also shipped with the computer! I'm so glad I chose to get my computer from Puget. I highly recommend ordering from them for your next custom computer."
"My first order with them. The transaction was smooth, shipping was fast, the price was great for the hard to find items! Yes,will purchase from them again. Jmofield"
"Great service, quality internal parts, did everything they could to help ensure our order was done and out fast..."
"We bought more than $12k worth of equipment from pugetsystems. Were very happy with what we received. Highly recommended. "
"100% positive review from me. My machine is sweet. Anyone who has built their own system can tell right away that these guys put the same amount of care into it as you would yourself. The cable management, the super-clean install, and even their packaging - there is no fluff here.
Perry was knowledgeable, forthcoming, and he didn't try to sell me anything. I just got straight honest advice."
"I am very pleased w/ my puget custom computer and the personal tech support they provide. I would def. reccomend puget computers to anyone interested in a better product."
"I bought a laptop after I got excellent service buying my desktop. I liked the excellent personal service I received when I couldn't find a solution to my Vista problem. They stayed with me attentively until I was satisfied. I don't think it was even their problem. "
"Buying from Puget Custom Computers was a terrific experience. I wanted a computer powerful enough for extensive photo work and when I explained my needs, they provided excellent responses and suggestions. What really impressed me was that they did not try to talk me into buying a more expensive computer than I needed. Actually, they talked me out of wasting money on pricier components. It took about a week to build my computer and I could go on their website and follow along as components were installed and tested. They even sent me pictures of my new computer when it was ready to be shipped.
I have already recommended Puget to two friends and will gladly recommend them to anyone who needs a custom computer."
"I recommend ordering from Puget Custom Computers 100%, even if they have to ship your PC across the country (like they did mine). When I was getting ready to buy my new system, I felt like I knew just enough about hardware to be dangerous, so I asked for a professional review of my configuration. This was so helpful!! They provided great advice and the whole experience increased my confidence that I was, in fact, ordering just what I wanted and needed. They quickly built my system, keeping me informed at every step, and shipped it to me just as promised. It arrived without a scratch. I honestly couldn't have asked for a better purchasing experience and I love my new PC! Again, I recommend Puget Custom Computers without reservation and would definitely buy from them again."
" I am updating the review of Puget Systems in regard to the system I ordered August 27th, 2007. On August 8th, 2009, my computer abruptly stopped working. I was a bit flustered with the event and tried to hunt down the problem myself. It did not take long for me to make an educated guess that the problem was with the motherboard. I was a bit at a loss at what to do at this point, but I remembered that one of the main reasons I bought my computer from Puget Systems in the first place was their excellent reputation for customer and warranty service. They did not disappoint me. To make a long story shorter, they really take their lifetime labor warranty and customer service seriously. It ended up that both my video card and motherboard had failed. They RMA'd both for me. When the motherboard came back from Asus still not perfectly functional Puget fixed it for me at no cost. Throughout this experience Puget staff was very respectful and conscientious. I ended-up only paying for shipping and I have a better video card and motherboard cooling than ever. Sure it was annoying to wait for the RMA process, but this was not Puget's fault. My only regret was that I did not opt. for the two or three year comprehensive warranty when I ordered from them the first time. I will not make this mistake again when I order from them again.
Below is my original review: dated 10/2007
My experience with Puget Systems was excellent overall. I was interested in a powerful gaming rig but not a bank buster. My customer service rep. Mr George was helpful in answering my questions about the final specs system should be and gave good advice on what parts I did not know as much about. His suggestions did not, as some might assume, inflate the price. In retrospect, he guided to the best system for my budget and predispositions. Once I submitted the order, it only took a matter of days for the system to be completed. I picked up the computer the next week after I ordered it from will call. At that time Mr. George helped answer my final questions. The computer hardware has performed perfectly to this day. "
"Great service. Ordered an Asus special edition M/B that no one else had in stock. personalized e-mail follow-up at every step. fast shipping, well packaged. Will use again."
"There was a nice selection of options for building the computer. I appreciated the suggestions for improvement to my order and was pleased with the care that was taken it its construction."
"I was very pleased with the computer I received and with the assistance provided while I configured the computer. I ended up with a computer that better served my actual needs than the one I initially configured by myself. The computer looks great, is absolutely quiet, and runs with no delay. A great purchase. "
"Desktop (floortop, really) computer built to specifications:
Good advice on components and case to get the performance desired. Also good advice and execution on unusual arrangement of removable drives.
Component and build quality obviously much better than large brand computers as well as locally custom built computers I've bought in the past.
Exceptionally good communications, although no problems so no followup has been necessary after receiving the equipment. Nonetheless, very glad they remain available indefinitely to support their computers with real people. "