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Product & services pricing
3.66/5
Chance of future purchase:
4.86/5
Shipping & packaging:
4.38/5
Customer service:
4.77/5
Return/Replacement policy:
5.00/5

Verified
5/5

2007-11-15

"My experience with Puget was excellent across the whole spectrum. I had fast and accurate advice on the computer that would suit my needs EVEN IF THIS IMPLIED A LESS COSTLY MACHINE than I had originally envisaged. The computer was delivered on time, very well packed, and I am fully satisfied with it."

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Verified
5/5

2007-11-15

"The whole process was painless, and my rep (William George) was quite patient. The time from initial contact to final order spanned 5 weeks, during which time I did a lot of research on components, hardware combination, did comparative shopping, and exchanged numerous e-mails."

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Verified
5/5

2007-11-15

"I was impressed with Puget Custom Computers web site because the parts they have listed as in stock actually are. Alot of sites say they have it and then you find out a day later you are on back order, that wasnt the case with Puget Computers. Just the fact that they had the part I wanted was just the begining. The price was great and they had my order at my door (all the way across the country to Maine) in just a few days. Way to go and I highly recommend this company."

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Verified
5/5

2007-11-15

"Great purchasing experience with the company. Provided very helpful assistance with designing the configuration I needed. No problems with system. Enjoyed the fact that there was no extra promotional software installed that I would have to remove. System was delivered exactly as requested."

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Verified
5/5

2007-11-15

"I have had my computer for just over a week now and am very happy with it. puget got it built and shiped to me in one week! the quality of parts and workmanship is very good. tech support has been great for the minor issues/questions I have had. it also comes with lifetime tech support and one year replacement warantee on parts.

if you are not a super geek and dont build your own computers getting a full on custom machine put together can be a little scary but puget made it very easy. I will be a repeat customer!!
"

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Verified
5/5

2007-11-15

"I had a wonderful experience at Puget Custom Computers. Not long after I submitted a configuration request, I was contacted and asked if I wanted them to tweak the system a little to fit my budget a little more. After a few back and forths, I ended up with a computer just as solid as the one I'd configured but several hundred dollars cheaper.

And Puget also did a fantastic job working with my on my shipping needs and the computer arrived in great condition.

"

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Verified
5/5

2007-11-15

"Purchasing a computer from Puget was the best decision I made. They custom built the computer exactly to my specifications, and were fast at building it too! They also responded within 24 hours of a question I had about my build. After completing my build, I sent it in and they almost immediately started working on the computer! There was a part that they didn't have in their warehouse but they quickly ordered it and assembled as much as they could until the part came in only a few days later. They finished assembly and throughly tested the computer. Everything was logged on the website so I could check every little detail about what was going on. They also answered any questions I had during the build. When they were finished, they shipped it in an amazing box that looked like it could withstand a tornado! It came to my house completely safe and working 100%. All other parts that they didn't use were also shipped with the computer! I'm so glad I chose to get my computer from Puget. I highly recommend ordering from them for your next custom computer."

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Verified
5/5

2007-11-15

"My first order with them. The transaction was smooth, shipping was fast, the price was great for the hard to find items! Yes,will purchase from them again. Jmofield"

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Verified
5/5

2007-11-15

"Great service, quality internal parts, did everything they could to help ensure our order was done and out fast..."

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Verified
5/5

2007-11-15

"We bought more than $12k worth of equipment from pugetsystems. Were very happy with what we received. Highly recommended. "

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Verified
5/5

2007-10-27

"100% positive review from me. My machine is sweet. Anyone who has built their own system can tell right away that these guys put the same amount of care into it as you would yourself. The cable management, the super-clean install, and even their packaging - there is no fluff here.

Perry was knowledgeable, forthcoming, and he didn't try to sell me anything. I just got straight honest advice.
"

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Verified
5/5

2007-10-27

"I am very pleased w/ my puget custom computer and the personal tech support they provide. I would def. reccomend puget computers to anyone interested in a better product."

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Verified
5/5

2007-10-27

"I bought a laptop after I got excellent service buying my desktop. I liked the excellent personal service I received when I couldn't find a solution to my Vista problem. They stayed with me attentively until I was satisfied. I don't think it was even their problem. "

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Verified
5/5

2007-10-26

"Buying from Puget Custom Computers was a terrific experience. I wanted a computer powerful enough for extensive photo work and when I explained my needs, they provided excellent responses and suggestions. What really impressed me was that they did not try to talk me into buying a more expensive computer than I needed. Actually, they talked me out of wasting money on pricier components. It took about a week to build my computer and I could go on their website and follow along as components were installed and tested. They even sent me pictures of my new computer when it was ready to be shipped.

I have already recommended Puget to two friends and will gladly recommend them to anyone who needs a custom computer.
"

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Verified
5/5

2007-10-26

"I recommend ordering from Puget Custom Computers 100%, even if they have to ship your PC across the country (like they did mine). When I was getting ready to buy my new system, I felt like I knew just enough about hardware to be dangerous, so I asked for a professional review of my configuration. This was so helpful!! They provided great advice and the whole experience increased my confidence that I was, in fact, ordering just what I wanted and needed. They quickly built my system, keeping me informed at every step, and shipped it to me just as promised. It arrived without a scratch. I honestly couldn't have asked for a better purchasing experience and I love my new PC! Again, I recommend Puget Custom Computers without reservation and would definitely buy from them again."

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