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Product & services pricing
3.54/5
Chance of future purchase:
4.90/5
Shipping & packaging:
4.38/5
Customer service:
4.79/5
Return/Replacement policy:
5.00/5

Verified
5/5

2007-03-15

"Folks at Puget Computers were easy to contact by phone and email and were always friendly and helpful. Great website for helping make decisions on what parts to add to a custom computer."

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Verified
5/5

2007-03-12

"The product - a custom specified computer configuration - was priced, assembled and delivered as stated up front. The computer meets or exceeds all expectations. Puget Custom Computers provides a professional service - superior in every way. They are the best I've encountered during 30+ years of working computers. "

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Verified
5/5

2007-03-10

"I have only one word to describe Puget Systems and that word is EXCELLENT! This company is the greatest, I received an excellent computer from them, the best I have ever had, and I have had several computers in my day. I can't even hear it run it is so quiet. And the staff at Puget should be commended with some kind of an award for being so great. If you are serious about an excellent computer with excellent support Puget systems is for you."

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Verified
5/5

2007-03-10

"This is my 2nd purchace from Puget and I'm always VERY pleased with thier customer service, support and quality products!"

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Verified
5/5

2007-03-09

"I have purchased many PC's over the years, and this was by far the best experience I've had. The pre-sale phone consultation was so helpful, I placed my order the same day. The PC arrived on the promised date, configured just as requested, and with no crapware. Every piece of documentation and software that came from the hardware manufacturers was thoughtfully packaged in a single box.

I contacted tech support by email one evening with a hardware question, and they called me the next morning. They not only called me, but they spent almost an hour on the phone. Tech support like that is virtually unheard of these days.

I couldn't be more pleased. I would definitely buy from Puget again.
"

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Verified
5/5

2007-03-06

"The purchase of this computer was a good experience.
I first configured a system on Puget's website. I told them how I would be using the computer, and they suggested configuration changes that saved me $200.

The computer arrived in very sturdy packaging.

It has performed better than I even anticipated.

I highly recommend Puget Systems.
"

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Verified
5/5

2007-03-04

"I ordered a mid to high level gaming computer from Puget in early February. Almost exactly two weeks later I had my computer. It is everything I wanted and no problems. The Puget staff was very prompt in answering my email. They also were courteous and very helpful in assisting me with the choice of correct components even when it meant a lower computer price. I could not be happier with the product and service I received."

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Verified
5/5

2007-02-26

"I asked for a superquiet, superfast production machine for video and audio editing (and also recording, hence the need for silence). They delivered a terrific unit at a great price. Thanks."

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Verified
5/5

2007-02-23

"Best purchase I've ever made! Great service, blazing fast product and outstanding care take to make sure your computer arrives in mint condition. Highly recommended!"

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Verified
5/5

2007-02-21

"This is a comment on a new computer, the SEVENTH I have gotten from Puget! After a great start, and great followup on previous computers, this one was a challenge; a lot of drives (need 10 TB INTERNAL for fast image processing) and 4, yes 4 30" 2560x1600 monitors. Needless to say, the graphics cards are big and getting the configuration correct is important.
There are pre made configurations, but with good experience and the chance to customize everything I decided to go with Puget once more. It meant a few delays in some special orders, and of course the complexity meant extensive testing. This caused further delays, and I needed the box for a specific job--on sATURDAY.
wELL, EVERYBODY PITCHED IN, INCLUDING SOME SENIOR ATTENTION. rATHER THAN RUSH THE TESING, THEY DID IT AND MADE A SPECIAL TRIP TO THE AIRPORT TO GET THE LATEST OVERNIGHT.
yES IT CAME
yES IT WORKED
yES, THESE GUYS ARE GREAT AND REALLY WILL PULL FOR YOU.
i CAN'T TELL WHERE THEY ARE IN COST, BUT THEY ARE NOT VERY FAR OFF COMPETITION- BUT FOR THE ATTENTION AND SERBVICE IN THE LONG RUN THESE PEOPLE CAN BE YOUR least EXPENMSIVE AND TOP QUALITY APPROACH.

kEEP AT IT (OOPS, SORRY FOR THE CAPS. i SLIPPED ON caps lock)!!

regards
Victor
"

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Verified
5/5

2007-02-19

"Puget Custom Computers has been the best purchasing experience I have had with any computer company. They saved me money and built a quality system. Sales, service and tech support have been excellent. It is so nice to call a company who "understands" me and I "understand" them. I am so pleased with Puget Custom Computers, I recommend them to anyone who is looking for the "best Bang for the Buck" and follow up quality technical support. GREAT COMPANY !!!! "

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Verified
5/5

2007-02-17

"The pre-sales support was great. The PC arrived on time and works great. I will buy my next PC from them"

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Verified
5/5

2007-02-16

"I have had many computers since the very first IBM PC. This is the second one that I have had custom built to my specificatons, and it is by far the best computer I have ever had. It is fast and incredibly quiet. Some of that has to do with the components I selected, but the advice I received from my Puget rep, William George, was the key to selecting the right components. It was friendly and very helpful advice with no hint of trying to get me to spend more money on the computer. In fact, he saved me money by suggesting that one or two items that I had selected were not necessary to achieving the performance I desired.
Puget is the most professional computer builder that I have dealt with and I highly recommend them.
They will build all my future computers.
"

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Verified
5/5

2007-02-13

"I worked with Puget Systems to get my new computer. I am not very knowledgable about computers and had quite a lot of anxiety about purchasing one online. However, once I began the process with Puget Systems I became very relaxed. They were honest, knowledgable and prompt to reply to ALL of my concerns. I would highly recommend them to anyone else in the market."

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Verified
4/5

2007-02-08

"This is the 4th PCP I have purchased. The experience with the first 3 was excellent.

My order included a 3ware RAID Controller card. I had communicated with Richard Millard that I would be adding 2 Raptors to the RAID card after I received the computer.
I received order #42375 this past Wednesday.
The bios for the 3ware RAID card was not installed. No big deal as I installed it from the included 3ware CD. As I booted up after installing the bios and drives I received "The number of times I can activate Windows with this product key has been exceeded" message! So I had to go through that process with a telephone call to Microsoft - very irritating for a new computer.
I also noticed that none of the case fans were working. So I had to remove both side panels to hook the fans up to a power source.
I also did not receive all of the "leftover pieces" in the white box that shipped with the computer. It did not have 2 SATA cables that were supposed to be left over from the Asus motherboard - that was obvious. What else wasn't included ??
The power LED on the front of the case is not working.
Needless to say my 4th experience was NOT excellent.
"

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