"As an experienced computer enthusiast who has built several computers I found the system of configuring computer systems at Puget Custom Computers very intuitive and easy to use. The practice of professionals reviewing proposed system configurations is an exceptional resource. You actually design, with the help of professionals, a computer that is specific to your needs and everyday use. Customer service is exceptional. The computer arrived today and I am thrilled with its performance. The usual issues were resolved quickly in a caring and responsive manner. I would recommend Puget Customer Computers for your next computer system. ~Cecil Sanford"
"They were the best company I've ever dealed with... I knew exactly where my computer was during the entire assembly and shipping process. They wrapped everything perfectly, gave me even more supplies than I had thought to ask for, and the computer was even better than I had expected. It was a TRUE quiet air cooled computer with NO noise and NO overheating... it plays all my games and all of my video editing (including Adobe Maya 3D) perfectly. They do not offer any false guarantees (like my previous computer from Shuttle), and they even offered computer parts that were cheaper for me but better for my system. They really cared for what I wanted, and they almost went out of their way to get it to me. If only every company had the stuff Puget Systems does!!! Email me at ****@**** anytime to have me back-up these words..."
"We are very pleased with the computer that Puget built for us. We have had it for about two weeks now, and it is very fast and smooth. We havent noticed any glitches yet. We had a somewhat complicated order, as we wanted Puget to include some(new)parts that we already had in the computer that they were building for us. We ended up speaking to Richard Millard most of the time and he was always willing to take the time to explain every step to us. It was a refreshing change from the usual unproductive interactions we have had with other companies. If we couldn't find information about our order using their tracking system, we could call and our calls were either answered directly or returned in a timely manner. I would give Puget a 10 rating for helpfulness, a 10 for competence, and an 8 or 9 for price. It was a real pleasure to do business with them and I would purchase another computer from then in a heartbeat.
Kathy Schmidt"
"While not the least expensive custom PC manufacturer, Puget's detailed website, positive reviews, and impressively fast and courteous responses to my inquiries convinced me to purchase through them. My computer was built, tested, and shipped within ten days from when I submitted my order. The package came double-boxed with plenty of cushioning material in both boxes. Everything arrived in pristine condition, and the PC powered up and worked without a hitch; all unused stock parts/CDs/manuals were neatly packaged together along with pages of benchmark tests and a fully itemized invoice.
There is not a doubt in my mind that my future desktops will be purchased from this company- every step of the ordering process was carried out in a professional manner, and the extra ~10% I spent with Puget was well worth the peace of mind knowing that my PC would arrive in full working condition, and be supported by people who clearly take pride in doing their job well.
Thank you for a great PC, and an equally enjoyable purchasing experience. "
"Fast Delivery and they generally seemed like they cared about my system"
"Unbelievable! there is no other way to put this. Even the packaing was a pleasure to unpack. I cannot say enough good things about the people in Puget. I am an audio professional and needed a hi-end pc to handle todays audio tasks. There are quite a few companies that specialize in building computers for audio. Non of them are in the same legue as Puget. From attention to detail to possibilities to fast communication, and price.
Puget system is a first rate business. I have never experienced a better service in my life. The result? They got an advocate customer for life!"
"Outstanding customer service! Received helpful suggestions throughout the quotation process. Was able to quickly receive and build system even though several parts had to be special ordered. System arrived 2 days early and was exactly as expected. Puget did a great job wiring everything inside. Would strongly recommend."
"I highly recommend Puget Systems. They were extremely helpful and patient. I had a problem and they helped me fix the problem without any hassles. They are great professionals dedicated to customer satisfaction. Thanks again!"
"This company is amazing. Don't buy a computer from any other company. Puget has great customer service; fast build times, and the workmanship is of the highest quality. This is the best computer I have ever purchased.
There is no company that can offer better customer service or product than Puget Custom Computers. I will buy more computers from them in the future."
"I have no compliments that haven't already been expressed by other customers of Puget Custom Computers. This is an excellent and very competent business. I am overwhelmingly pleased with my purchase.
This same configuration, if offered by some other so called"custom computer" producer such as Alienware, would have cost me well over $10,000. As it was, I got this incredible system for half that price.
Check out these monster specs below:
Motherboard - Asus A8N-SLI Premium
CPU - AMD Athlon 64 x2 4800+ Dual Core
CPU Liquid Cooling - Swiftech Storm CPU Water Block 3/8 in.
RAM - OCZ PC3200 Perf. DC - 4x 1024mb (4GB RAM)
Case - Koolance PC3-725BK V1000 (Black)
Hard Drive - Samsung 160GB SATA SP1614C
Video Card - BFG nVidia GeForce 7800 GTX 256MB x2) in SLI mode!
Sound Card - Creative Sound Blaster Audigy2 ZS
DVD +/-RW - BenQ DW1640 16X DVD+/-RW DL Drive Black(x2)
Power Supply - Antec Phantom 500
GPU Liquid Cooling - Koolance VID-NV2-L06 6800 GT/Ultra (x2)
Chipset Liquid Cooling - Danger Den MAZE4-Chipset Block
Case Mods - 24 inch UV SATA Cable (Blue)
Dual Cold cathode light (blue)
UV IDE Cable (blue) (x2)
Blue UV Techflex Sleeving
"
"We were very impressed with Puget Systems. We submitted our quote and they responded immediately with suggestions. After several e-mails where they answered questions we had about parts, we ordered the computer. A few parts were not in stock, but the order was completed, tested and shipped in three days. We received it three days later. We are very happy with the computer as well."
"It's hard to find anywhere that they could do better. I was able to configure exactly the system that I wanted, and they kept me informed of the process at all times. When a part wasn't available almost immediately they contacted me to see if I would like to wait or switch to another part.
The system arrived when they said it would, and was exactly as ordered and worked perfectly. I have purchased systems from all of the major OEMs, from online white box vendors and from local white box suppliers. The very best of those experiences was no better than the experience of purchasing a computer from Puget Custom Computers. They will make you a happy customer."
"I ordered a desktop from Puget Systems on August 4th, and received it on August 15th. While I was considering my decision to buy a desktop, I had the oppportunity to email many people on the Puget staff, including Richard and Dan. Both were very informative in their responses, and seemed genuinely interested in working with me to build a computer that I wanted, on my budget. Once I ordered the computer, it was great that I could check on-line (and pretty much in real-time) the status of my order. The desktop just came in today, and it's great! I would definitely recommend them to anyone else.
"
"I bought a full computer system from Puget Custom Computers a couple of months ago, and couldn't be more pleased!
Putting together a configuration on the website was a breeze: the system makes sure that all components are compatible, and informative descriptions of each part resolves any confusion about technical specs.
After I submitted the configuration I was interested in, it was looked over by one of the company's engineers. Wilson made sure that the system was well balanced, allowing all parts to work at their full potential. He also confirmed that it was a suitable configuration for my needs, and worked with me to find ways to reduce the price. Communication was prompt, pleasant, and precise without unnecessary technical jargon.
The system shipped about a week after I submitted my order, giving Puget time to order the parts, assemble the system and test it thoroughly. The online feedback at this stage of the process was both impressive and very reassuring. All the steps were laid out in advance, and I could follow each one of them as it happened.
The computer arrived in the sturdiest shipping boxes I have ever seen, one inside the other with padding in between. All manuals, installation CDs and spare parts from all the components were included in handy little bags. As soon as I hooked up all the cables (included, of course), it was just a matter of pressing the power button and I was up and running. I remember the day I spent installing and setting up Windows on the last computer I bought!
I didn't submit a review right away because I wanted to use the computer for a while to see how it performed. Well, I have had no issues. The system works flawlessly, and the perfomance is great. I took a look inside the case, and everything is very neat, with all the bits securely fastened, all the cables tucked away, and good air circulation through the case. If I want to upgrade any of the parts, that won't be a problem.
I would happily buy from Puget again, and have no hesitation in recommending them."
"Puget built the computer I wanted exactly the way I wanted it. They communicated with me through every step, keeping me aware of the progress of my system. They also gave me suggestions on how to configure the computer, and what I did and didn't need for the system. Their priority is getting the costumer their system as quickly as possible. A part I ordered was delayed, so Puget sent me the system with a replacement part, and then sent the original part I ordered directly to me, so I could install it. That way, I got the system a week earlier than if I had waited for the backordered part."