"An extremely pleasant purchasing experience - especially for such a "large" commodity item as a Personal Computer.

Within just a few hours of the submission of my order for a state-of-the-art computer system, the owner, Mr. Jon Bach, personally called my home to inform me that I had ordered redundant items.

Excuse me! A vendor telling me I'd spent too much on a prospective purchase?! That kind of stuff may happen to others often - but for me, it was a first!

A little later, it turned out that one of the components I had requested was such new technology that Puget Custom Computers had a minor delay in procuring the item. Upon my inquiry into the delay (only a matter of 24 hours or so), not one, but TWO employees emailed my with an explanation of the slight delay, including Mr. Bach again, himself.

Puget Custom Computers is truly a class vendor. When my laptop needs replacing in a year or so, I have absolutely no doubt where I intend to purchase its successor.
"

"Purchased my first custom built PC from Puget. From the very beginning they answered every question with knowledgeable answers. My sales rep, Jon, walked me thru every step, called me with suggestions and questions, and followed thru with me until I received my machine. Received my dream machine last week and am amazed. It is perfect. Had to call tech support twice for minor setup questions and was put right thru. I am a Puget convert! Have never had a better less stressful experience ordering a computer."

"I just got my new computer from Puget and all I can say is WOW! I unplugged my old computer, plugged in the Puget, pressed the power button and I was greeted by the best silence I had ever heard. It was working, but the Puget team did such a good job with cooling, I can't hear anything from the case! Everything is in working order, and I can't wait to really test this computer and graphics card. Before Puget, I had ordered from CyberPower. I came to resellerratings, and, to my horror, saw CyberPower's ratings. I quickly canceled my order and searched for a better, more reliable company and that is what I got in Puget."

"I had been looking around for a good gaming machine and once i found puget it became very easy from creating it myself to submiting it for review every step was easy and I had help at any point all I had to do was submit an email and i would have a response within a few hours very good company will buy again."

"This company is amazing to deal with. I had looked at a few other, cheaper, places to build my custom PC...but they didn't respond to my concerns about their builds, or even answer my emails. Less than 48 hours after I emailed Puget, one of their reps contacted me via phone, and we talked for around an hour about my system. I have continued to be impressed by their professionalism, dedication to their customers, and amazing customer service ever since. My PC is now built (and I got to track it online, every step of the way) and on its way to my house. I can't wait! I'll never buy a computer anywhere else again. After receiving my PC, I'm incredibly impressed. I love the computer! It's everything I wanted, and put together extremely well. "

"Excellent communication(email).. everything went smoothly despite all the snafu's on our end. Very neat cabling inside the case.. good packaging for shipment.. really nothing to complain about. I recommend Puget to anyone looking to buy a custom computer, without the time/knowhow to do it themselves. These guys get it done fast.. and right."

"I bought a complete PC system from Puget. I was skeptical at first, because Puget isn't a member of the Better Business Bureau, but they do have a good record with the BBB. I was also leery of buying from them as they are located in Washington and I am in Alabama. I found a lot of reviews here at ResellerRatings for them and after looking at many other boutique pc sellers and Dell, decided to go with Puget.

My main computer gave up the ghost about 6 weeks ago, but it took me that long to decide what I wanted and to choose the place to buy.

Puget doesn't push $$$ parts. In fact, the first system I submitted with my budget stated, they suggested a system that cost less than I configured but was still within my budget. It was then that I realized that I might be able to trust Puget on a high-end system.

I looked *everywhere*. Many of the other places have bad records with the Better Business Bureau.

Jon was very helpful answering my emails quickly. He left messages on my voice mail, at my request, when I was on a trip. I was able to add/change a few things two days after submitting my order. Jon and his staff make purchasing from Puget a pleasurable experience.

Puget offers a wide range of computer parts to choose from. Also, on their site they have information about the parts. You can choose a system from their specifications or custom build your own or a combination of both.

I got my order today and am very pleased. I highly recommend Puget Custom Computers. I will definitely buy from them again. They make shopping for a computer a most pleasurable experience.

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"Puget was incredibly helpful in getting this dream computer together. I believe I traded over fourty-five emails with Jon and Wilson, both excellent and helpful fellows. When there was a problem with teh base unit, they promptly switched it out, and have jumped through hoops for me during this process. THANKS!"

"Like most people who are reviewing ratings for computer builders, I was concerned about buying from a "mystery" company. And perversely, after reading the glowing reports, I felt even more skeptical, wondering whether the whole thing was a set-up. I wanted to read good things about Puget but worried the reports were too good to believe. I am SO GLAD I took a chance and trusted the reviews. I found every positive comment to be completely true. For my own order of a high end gaming computer, the build was impecible, the choice and variety of parts better than any other site I found, the prices were more than fair and reasonable, and the customer service was superior.

I feel so strongly about the quality of my experience with Puget that I am trying to convince you, total strangers to me, to believe me. With most builders, the customer gets a choice of processor, video card, memory and hard drive size, and that's about it. Puget lets you customize everything from the choice of case, to the number and size of the fans and heat sinks, to anything else you might desire. They do not stock a large inventory, which I think is good because you get only the newest version of whatever you request. Despite the fact they do not maintain a large stock, they really did get my parts and complete the build within a week.

In summary, despite all of my suspicions and skepticism about buying, sight unseen, from a company on the other coast from me, Puget exceeded my wildest dreams. If you chose Puget too, I can not imagine you feeling any less happy with Puget's work. Puget, thank you!"

"I purchased a laptop from Puget Systems. I am very pleased with the attention and service they provide. The Website is easy to navigate. You choose the components and they make sure that everything will be compatable. You control price also. Your computer is assembled and tested in a timely fashion. Fast and inexpensive shipping. A comfort knowing that you can have direct contact with them via email or phone anytime if problems arrive. A terrific way to shop!!!!!!!!

Thanks Jon! Sincerely, Doreen"

"very good experience. I have built my own system in the past, but with Puget I can get the components I wanted and they put it togeather. It's really a custom machine they build for you and that's what I wanted. Sales was VERY knowledgeable about the products and made good suggestions. They are more interested in getting you the machine you want than pushing one product over another.

Had a problem with the system and got good help from the tech support guy.

Overall, a company by geeks and for geeks! I love it."

"With the exceptional service I received from Puget Custom Computers, I will not even consider purchasing a computer anywhere else. Not only from a computer company stand point, but comparing Puget to ANY other company; Puget would be in the top three companies I have EVER dealt with."

"Terrific experience for my first laptop! I will definitely use pugetsystems.com for future purchases! "

"These guys are very profesional, I was in a hurry so I sent them an e-mail asking them if they could send my laptop as soon as possible. couple of hours later I get a reply saying they will sent it to me overnight.... for free!!!
I give these guys 10 out of 10!!! "

"I have built the last 3 PC's I have owned, however due to work and time contraints I decided to have a company build one for me. I picked Puget because of the assistance they gave me before I even committed to an order. Puget answered my questions and kept me informed of my order at all times. I even needed to change something on my order the day before it was to ship and Puget made sure the order was changed and still kept on the original time table.

Very happy with the system. As I said I had built my own before this, and now looking at how Puget built it I learned things. Have never seen a cleaner configuration."