"The Puget Custom Computer Company is the very best that I have delt with.They really are interested in their customers and provide a class act service from the order to the delivery,and their support can't be beat."

" Dealing with Puget Custom Computers was a great experience. They were very knowledgable and willing to work with me to get what I wanted. They also went out of their way to get my system to me a bit earlier than planned. I am completely satisfied with my dealings with them and wouldn't hesitate to recommend them to anyone else. Two thumbs up!"

"Excellent company...Excellent customer service...Everything received as ordered...Will definitely order from them again."

"I was looking to piece together a rather barebones, low cost custom computer. HP, Dell, and other big names provided too few options, and they were more expensive than I wanted. I found Puget on the web, one of several sites I examined. To begin with, Puget's site is the best. It's simply wonderful: inviting, informative on various levels of computer knowledge, with a multitude of options. It makes you want to spend time there exploring. I began working out a system with Jon, who is a consummate professional and more than capable of connecting with folks like me who are not so computer-knowledgeable. His suggestions were always reasoned, and I never felt pressured. I ended up with very much the computer I wanted. I felt that the price was reasonable; I got the computer quickly; I found that it set it up easily; and it has worked flawlessly. I would strongly recommend Puget to anyone looking for a computer; in fact, I already have recommended it to some people. Your experience will be pleasant and rewarding. Frankly, companies like this deserve to survive and flourish. Thanks, Jon."

"Awesome service. By far, the best company i have worked with. Great product and service to match. After researching for months, I found these guys and went with them because their helpful advice went a long way. Responded within hour of sending questions. Thank you."

"The system I ordered works perfectly, and it was shipped relatively quickly. Got a great price on it too."

"This is my second purchase, but definitely not my last from these guys. They are incredibly helpful and their service is far above any other company I have dealt with. I highly recommend them to anyone looking for a computer system whether it's high end or just for an average user."

"I found the ordering process with Puget Custom Computers to be very easy and helpful, but the real company spirit and values showed up after delivery when the computer developed an infant mortality problem with the motherboard. My call on a Friday drew quick response and Wilson worked with me for just short of 5 hours that evening in an attempt to get the system up and running. We were successful but the machine would not start the following day. Wilson did not hesitate to ask that the computer be shipped back for repair. The system was shipped to me on 12-29 and I know it will be in working order when it arrives.
It is a rare thing to find a company completely dedicated to customer satisfaction. Most companies talk about this value continually but never produce. Puget does not talk about it, they do it!
Will I buy from this company again? You bet! If you are in the market for a computer of ANY price, I highly recommend that you look at Pugetsystems.com

Ed McCrory
Santa Ana, CA"

"Our company bought a high end computer from Puget Systems last year. We were going to buy from Dell, but Jon convinced us he was the way to go. A year and counting, and our system has performed well past our expectations. It was time to buy a few more computers so we once again turned to Jon. Dual 120 GB drives, and all the goodies to power them. Incredible machines, but whats even more incredible is the customer service. If you are considering getting a PC from Dell, Gateway or Compaq don't buy one there. Get one from Jon. Before I got my work PC, I spent $1500 on a PC from Gateway. Nothing but problems, and each time I would take my PC to Gateway, they erased my entire hard drive without asking me. They were never able to get it working. On the other hand, the PC's that Jon and his team built for us have never given us any problems. We are a professional company, (www.hartmannfoods.com) and need professional PC's. Weather you're needing a Gaming PC, Work PC, Laptop or a PC for checking email, buy one from Puget Systems, you won't regret it. - JD"

"Nice job describing components on the web pages, good communications. I ordered a dual processor, RAID configured SATA server.

The only problems were that I might have liked a little description of some of the elements of the system when it was dropped off - the mystery switch on the case, for example (turns out it controls the front case fan speed), or just how the three SATA drives were configured. It merely meant I actually had to read my documentation. :-)

The disk drive will need a little adjusting of it's physical seating - currently, the front of the case presses on it so a diskette won't seat properly. However, I suspect they would have caught this with their normal testing and burn in process - I specifically asked them to not install an OS, as I had one here, and wanted to go through the process myself.

They did forget to drop off some docs, cables, mouse and such - it was all packed in a small box that they sent UPS next morning, so I thought that was handled well.

All in all a good experience with a few minor hiccups. I expect to use them again.

UPDATE - And use them again I have. Ordered two workstations, which have been peachy. Only hitch being a fan lead for one of the two power supply fans was failed to be hooked up. It took me a while to catch that, but they were forthcoming with TS help and made no excuses. Other than that hiccup, the workstations have been great.

Now have an order in for two more computers. "

"I 100% recommend this company. When I needed a new computer and didn't want to bother with building it myself I searched around for a local company that had personal service, not a huge company. After finding their site I new I would buy from them. It has been two months and this is the best system I have ever had and it has had the least problems (zero!). The best part was not having to pay shipping in Seattle which allowed me to put more money into the system itself.

Also, when my credit card did not go through at first, someone called me up on the weekend so I could arrange to raise my limit. This is the exact reason why I chose this company, personal service beyond what other companies would do."

"I went looking for a new gaming CPU for the coming winter months. Found the Puget systems website, and they had what I was looking for in the high end gamming rig. I then followed the link to this ratings page, and read the positive reviews. Called Jon Bach (owner), who I found very knowledgeable, and not like talking to a sponge as in other companies and ordered the computer. Received it on time and have had no problems thus far. Would surely do business again with Puget "

"I highly recommend this store to everyone, from beginner to advanced level user. I can tell you that before I spent my $3000 on my new computer I thouroghly researched three merchants in different states and this company was overall the best in: price, value, quality, service, and just plan good customer service.

Don't go any further, you have found sanity."

"A great experience. Jon and Wilson were invaluable--they spent lots of time helping me pick out the right components for my computer and worked with my existing case and motherboard. They allowed me to explore different options without putting any pressure towards trying to get me to get any particular setup. Emails were answered very promptly and I always knew exactly where the order was in the process. Plus I got a personal delivery of the new computer. Highly recommended."

"I have had my one and only Gateway experience and did not want to repeat the same mistake again. I new I would pobably get the same raw deal if I went with DELL. Before I found PCC I was considering other custom computer companies and than I dug in to the testamonials and this realy helped me to make up my mind!! And Boy O Boy! My experience absolutly PERFECTION!!! I live 2000 miles from Seattle and it arrived intact. It took me 20minutes to hook up everything is working fine. It is a good feeling to know that everything in my black aluminum box is all name brand stuff. I got the "Value Performance PC" It's a real hotrod! For the same quality (If you could find it ) you would pay so much more $$$. Jon Bach is like what old america used to be like. You are the customer and he treats you like familly. Had several phone and e-mail conversations with him before I bought. He upgraded my card reader because the one I ordered did not work and he uped 3-Day to 2-Day Air for no extra $. I will be back to shop here for sure. Thank you again PCC!!! "