"Excellent pre-sale help in getting comfortable with the right machine for my needs. Equally good contact during the build and even shipped earlier than promised. Only had the machine for about a week so time will tell on function. But if its close to what my experience has been so far, I'll be really happy. Highly recommend this operation!! Erik"
"I have been buying custom PCs for about 20 years. They stand alone in many regards, the parts selection, the customer service, the information feedback, the shipping, almost every facet of the buying experience. I especially like the machine.. It's performance coupled with silence. I wouldn't think of buying a system from anyone else."
"There isn't too much to say. First you engage with a friendly consultant that listens to your needs and makes recommendations based on in house testing. Then you get a computer built with quality parts sent to you that is far nicer than what you would get from a big name OEM. After you power it on you have a vanilla Windows install with the only extras being drivers and software specific to your hardware and any software you wanted preinstalled. After that the experience is pretty mundane because you just get back to work. There is no fighting with the computer at all; it just works how you would expect. From the moment you order the computer to the moment you power it on for the first time it's a smooth experience."
"Made the computer quickly and correctly."
"Puget Systems has helped me with my system once again, years after my initial purchase. I believe their high level of customer service is by and large, unheard of. Unheard of in not only the retail industry but in just about any industry I've participated in. I can't recommend them enough."
"It's hard to believe that computer systems could be made this well, by people who are obsessed with performance and matching the system to what I'm doing and how I'm doing it. My first time and I'm already a superfan!
The experience design is pretty innovative, and now I wish everyone showed me order progress like Puget does.
Watch the video from Smarter Every Day and you'll be hooked! "
"I suppose I haven't tested Puget Systems to the maximum yet, because I simply haven't needed any post-sale support! But I had at least two lengthy conversations with team members before customizing my system, and those were really enlightening, even for someone like me, who is used to building systems from components.
What set Puget apart from other custom builders I talked with was their team members' specialized knowledge of not just video editing (some other so-called high-end companies would say things like, "Get a lot of RAM" or "Get a great video card") but the specific ins-and-outs of the software I use most, DaVinci Resolve.
At this price point, it's a given that you're after results and not cutting corners, but even so, they helped me save money where money wasn't necessary. But they were adamant about which components will make or break a system months and years down the line (power supply)!
In short, I'm thrilled with the money I put toward this part of my business and I'm confident that I'll be churning out video for years to come, about 8 times faster than my old system!"
"I ordered a custom computer from Puget Systems. They answered all of my questions quickly and thoroughly. They gave me advice on the configuration, built it quickly, and kept me posted with detailed information on their progress and test results. They used quality components, packed it well and provided detailed documentation for future reference. I'd buy from them again in a heartbeat! "
"Great staff excellent product"
"My ancient PC was on it's last legs. I know programming but not hardware. I knew what I wanted to be able to do with a new, modern PC and the Puget folks helped me define and refine a machine for my needs."
"This testimonial was written a little more than a year after purchasing my desktop system from Puget. Earlier on, I planned on writing an admiring, glowing, and full of praise description of both my buying experience and the initial performance of this new system. But, after reviewing some of the previous testimonials, I could see that praise was obviously not lacking and I thought that perhaps if I waited a while I might find something else of substance to write about. Something that might be more meaningful to new readers. Something that might include problems, issues, or disappointments. Well, a year has gone by and I have now tired of waiting. All has been good and all is still really good. All the praises you will find in other testimonials apply here also. So, instead of repeating words like fast, quiet, cool, silent, stable, expertise, helpful, informative, I’ll leave only a few words that describe my reasons for choosing Puget Systems.
I don’t use my computer for professional purposes. I use it mostly for personal enjoyment and have been purchasing home computers since the 1990’s. Perhaps earlier. Can’t recall exactly when I got my first but I do know it was back when Radio Shack was selling their TRS-80 and Color Computers. Since then I’ve purchased or built several more and used them primarily to support my interest in photography. Cost has always been an issue for me but, for my 80th birthday, I decided to treat myself with the PC of my dreams. After lots of research, I found Puget Systems. I described my photography needs/applications to Puget and they assisted in establishing the specs for what I purchased: a cool, quiet, fast, stable desktop computer. One of the previous testimonials that I read said: “Everything else (Dell, Lenovo, etc.) seems like a toy after you use a Puget Systems.” Perfectly put. A wise investment. I’m a happy octogenarian.
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"This is not the first time that I have purchased a computer from Puget systems, and once again they came through with stellar service and a great product. The ability to watch the progress of the order and build is great, and the quality of the finished computer is amazing. I highly recommend this company. The systems might cost more than other budget computers, but the difference is quite obvious and it is well worth it. "
"I was ordering and designing a system that would handle 4K - 8K video editing using Premier Pro CC for today and the near future. Research directed me to Puget. After I designed the system I contacted Puget to check my design and was advised my design would handle my intentions. The Puget site kept me up to date during the process of the unit being built, even showing me when at one point there was a problem being corrected. Once the system arrived it was simple to set my system up with all the guidance they included."
"I've had several computers built at Puget and I've been happy with all of them. I bought a new monitor to replace a cranky old one and could not get it to work properly. Thought to seek help from Puget and i'm so glad i did. Terrell Barnes was a real pleasure to work with. He went above and beyond the call of duty and helped me find my way through trouble shooting the connections. He was detemined, thoughtful and helped me figure everything out. As long as i use pc's I'll be buying from Puget. "
"These guys are super knowledgeable and helpful. Technology keeps moving at a super fast clip. Unless it's your job, it is hard to keep up with the latest developments. Puget does this for you. They test all the hardware with most used software so they can give you their best support.
The system came beautifully packaged in a very strong box. Inside I also found a binder with all relative information for your specific system. These guys have eye for detail!
I also decided to open up the system to have a look inside. Everything was professionally installed, all the cables were well organizes and cleanly tucked away.
On top of all this perfection is their competitive price! As you probably can tell by now, I am not shopping anywhere else for as long as Puget keeps doing what they are doing so well."