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Product & services pricing
3.63/5
Chance of future purchase:
4.88/5
Shipping & packaging:
4.29/5
Customer service:
4.75/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-12-23

Very pleased

"My ancient PC was on it's last legs. I know programming but not hardware. I knew what I wanted to be able to do with a new, modern PC and the Puget folks helped me define and refine a machine for my needs."

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Verified
5/5

2018-12-19

Happy Octogenarian

"This testimonial was written a little more than a year after purchasing my desktop system from Puget. Earlier on, I planned on writing an admiring, glowing, and full of praise description of both my buying experience and the initial performance of this new system. But, after reviewing some of the previous testimonials, I could see that praise was obviously not lacking and I thought that perhaps if I waited a while I might find something else of substance to write about. Something that might be more meaningful to new readers. Something that might include problems, issues, or disappointments. Well, a year has gone by and I have now tired of waiting. All has been good and all is still really good. All the praises you will find in other testimonials apply here also. So, instead of repeating words like fast, quiet, cool, silent, stable, expertise, helpful, informative, I’ll leave only a few words that describe my reasons for choosing Puget Systems.

I don’t use my computer for professional purposes. I use it mostly for personal enjoyment and have been purchasing home computers since the 1990’s. Perhaps earlier. Can’t recall exactly when I got my first but I do know it was back when Radio Shack was selling their TRS-80 and Color Computers. Since then I’ve purchased or built several more and used them primarily to support my interest in photography. Cost has always been an issue for me but, for my 80th birthday, I decided to treat myself with the PC of my dreams. After lots of research, I found Puget Systems. I described my photography needs/applications to Puget and they assisted in establishing the specs for what I purchased: a cool, quiet, fast, stable desktop computer. One of the previous testimonials that I read said: “Everything else (Dell, Lenovo, etc.) seems like a toy after you use a Puget Systems.” Perfectly put. A wise investment. I’m a happy octogenarian.
"

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Verified
5/5

2018-12-17

The best computer experience

"This is not the first time that I have purchased a computer from Puget systems, and once again they came through with stellar service and a great product. The ability to watch the progress of the order and build is great, and the quality of the finished computer is amazing. I highly recommend this company. The systems might cost more than other budget computers, but the difference is quite obvious and it is well worth it. "


Verified
5/5

2018-12-12

Professional communication, advise, and build.

"I was ordering and designing a system that would handle 4K - 8K video editing using Premier Pro CC for today and the near future. Research directed me to Puget. After I designed the system I contacted Puget to check my design and was advised my design would handle my intentions. The Puget site kept me up to date during the process of the unit being built, even showing me when at one point there was a problem being corrected. Once the system arrived it was simple to set my system up with all the guidance they included."

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Verified
5/5

2018-12-12

Happy Puget System customer

"I've had several computers built at Puget and I've been happy with all of them. I bought a new monitor to replace a cranky old one and could not get it to work properly. Thought to seek help from Puget and i'm so glad i did. Terrell Barnes was a real pleasure to work with. He went above and beyond the call of duty and helped me find my way through trouble shooting the connections. He was detemined, thoughtful and helped me figure everything out. As long as i use pc's I'll be buying from Puget. "


Verified
5/5

2018-12-10

Best computer buying experience ever

"These guys are super knowledgeable and helpful. Technology keeps moving at a super fast clip. Unless it's your job, it is hard to keep up with the latest developments. Puget does this for you. They test all the hardware with most used software so they can give you their best support.

The system came beautifully packaged in a very strong box. Inside I also found a binder with all relative information for your specific system. These guys have eye for detail!

I also decided to open up the system to have a look inside. Everything was professionally installed, all the cables were well organizes and cleanly tucked away.

On top of all this perfection is their competitive price! As you probably can tell by now, I am not shopping anywhere else for as long as Puget keeps doing what they are doing so well.
"


Verified
5/5

2018-12-07

My Upgrade Experience

"My second Puget Systems computer, after years of excellent support, my upgrade experience to an Echo Pro has been most pleasing. The product is stunning and the issues I brought to tech support were resolved most professionally. Changing operating systems with legacy apps presents challenges handily met - an excellent product and care to go along with it."


Verified
5/5

2018-12-07

Best Service and Best PC buying experience

"This is hands down the best PC I've bought for myself. Even the buying experience was excellent, along with the updates leading up to the delivery of my PC. The Puget Sound Systems team put a lot of love and pride into what they do and it definitely shows. They may not be the cheapest, but if you want the best service, best customer support and best custom options for building a computer, look no further. For me, they've acquired a customer for life. "

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Verified
5/5

2018-12-01

Maybe the best purchasing experience ever

"I was thrilled with the level of service I received. Always quick to respond to questions and very knowledgeable. "

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Verified
5/5

2018-11-29

Unbelievable Customer Service

"Shopping for high-end compute systems is always trepidatious. Whether you're building yourself, or purchasing a complete system, you inevitably have to rely on internet merchants to deliver what they promise. I saw Puget Systems featured on an episode of "Smarter Everyday", and he seemed satisfied with their product, so I decided to buy from Puget. My only (mild) criticism of the experience is that there manufacture and testing process takes several weeks to complete. So long, in fact, that by the time the system shipped to my house, I was out of town for Thanksgiving. FEDEX would not hold or redirect the package at my direction, so I called Puget Systems to see if they would help. Without hesitation, and at their own expense, they had the package redirected to my UPS store mailbox where somebody could sign for it. Great customer service, yes? But wait, there's more! While I was waiting for my system to ship, I found some additional HDDs that I wanted to add to it after it arrived. The EVGA power supply in the computer has 6-pin SATA power connectors, which I was having a devil of time finding online. Also, Puget used these really high quality sleeved power cables when they built the computer, so I decided to call them to ask if I could purchase some of the same cables. They said, "we'll just send you what you need, is there anything else?" I had the temerity to ask if they would include some SATA data cables as well. So they did, and shipped it all to me 2nd day shipping. The cost? Zip, bupkiss, nadda, not one more dollar. Nobody does that, nobody, but Puget Systems did. I would not recommend anyone else for your HPC needs."


Verified
5/5

2018-11-26

New Test Server

"Came up and running with no issues. Could not ask for any more."

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Verified
5/5

2018-11-20

Simply Awesome!

"The entire Puget process was a pleasure. Working with Jeremy, in sales, and then moving into and through the build process was a great experience. It wasn't only the best PC buying experiences I've ever had, but one of the best buying experiences, in general, I have ever had. I highly recommend buying your next computer from Puget."

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Verified
5/5

2018-11-03

Excellent, Polished Build, & Top-Notch Customer Service

"William was awesome and met me after hours in a pinch for me to snag my new setup! They gave me great incites that resulted in a better build that was cheaper. The machine is beautifully quiet, solid, and FAST, all things needed for my occupation. Couldn't be happier so far!"

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Verified
5/5

2018-11-02

great support

"Your support is the best."


Verified
5/5

2018-05-21

2nd PC - Service still excellent

"Loved my first PC from Puget as my new primary workstation. A few month later a 2nd PC needed replacing. Didn't hesitate, went back for a 2nd machine from Puget. Didn't need quite as much power and needed to come in at a lower price point as this was a much lower use machine. They helped me find the right balance of power for cost. Very happy with this 2nd machine and Puget systems."

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