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Product & services pricing
4.32/5
Chance of future purchase:
4.46/5
Shipping & packaging:
4.42/5
Customer service:
4.36/5
Return/Replacement policy:
4.08/5

5/5

2022-07-19

Great experience

"I purchased a great air rifle from Pyramyd Air, and it was a super experience. Item was shipped quickly, tracking number provided automatically. I received the item quicker than expected, and it was packaged well. Item was also in perfect condition - they nicely ship it in a very discrete box, which I appreciate. Great items, great service. Super experience! Lots of good articles on their website as well!
"

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5/5

2022-07-17

Good experience.

"My business interactions with Pyramid air thus far have been great. They have acted with honor in all dealings so far and as businesses go, have been exemplary."

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4/5

2022-07-17

Orders

"I never had any problems ordering items until about a mo. ago i tried to order a set of pearl grips and Thay were back ordered and i have been waiting to order for the Pirate Flintlock Pistol. It was on backorder then it just came in lately and i wanted the Gold one but you showed both Silver & Gold but it would only let me buy the Silver one. Mabey you are having a Supply Problem. Mabey you should have more then one of them . Other then that I give you 4 Stars."

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3/5

2022-07-16

Solid product offering and prices but

"Make sure you have plenty of time before you need the product. I ordered a gun on a Tuesday afternoon late 4:15PM. The next morning I ordered accessories from Ebay, Buck and Amazon. I received Buck's and Ebay's order by Friday, Amazon Saturday. Here it is Saturday and PA using Fed Ex which is a huge mistake, USPS has been performing much better, and my gun has traveled only from Cleveland to Chicago. I could have walked it to Chicago in that time period. I'm not to get the order until Tuesday, 7 full days later. Unfortunately delivery is huge to me most times, thus from 5 to 3 stars."

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5/5

2022-07-16

Simply the best

"Never disappointed. I have only purchased ammo and accessories. They are simply the best shipper of pellets. If I lived in a free state and could purchase airguns via mail I’d be buying from Pyramid Air."

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5/5

2022-07-15

new gun

"Was greatly surprised at power of gun shot through half inch ply wood with no problem. I'm 75 years old and needed a lighter gun,its perfect. recommend to anyone who wants a good air rifle."

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5/5

2022-07-14

Refreshing Air

"The product was just what I needed. The site was user friendly allowing a quick and uneventful purchase."

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5/5

2022-07-14

Always sharp on service except the shipment with Fedex

"Very good experience, sharp service but my experience with Fedex was horrible. Twenty days for a shipment is no acceptable. "

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5/5

2022-07-12

Fine as usual

"Ordered three products recently, one order already received and another on the way. Fast turnaround on items ordered."

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5/5

2022-07-09

Excellent as usual

"Ordering experience was excellent as usual!! Website is easy to use, search works well and checkout was easy. PA is always the first place I go when I need air gun supplies."

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3/5

2022-07-09

Inventory is lacking.

"Looked for a rifle, barrel kit, and pellets. None of them were in stock. Had to settle for some other items. FX tensioned 800mm barrels just **** me off. Matt Daubber and the other YouTubers can get them but not us common peons who keep you in business. AEA are the up and coming manufacturers since the brand names can't produce."

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5/5

2022-07-09

Highly recommended

"Good dealing with them and the website is easy to purchase through."

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5/5

2022-07-08

Sheridan Silver Streak

"I was looking for pre 60’s Silver Streak seal kit and parts, unfortunately I only ended up finding the valve too here…. the purchase went well."

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5/5

2022-07-08

As always great service, best customers service!

"Please go out and teach other sellers what is GREAT customer service; following up, letting customers know, and speedy shipping! Don't play the covid blaming game ...no you deliver!!!"

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2/5

2022-07-07

Not a good experience

"First I was sent 2 Eagle Claws that did not work, now my third order was canceled and asked if I wanted a different gun.
To date I have not had a nice experience dealing with you. Too many problems from day one
"

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