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Product & services pricing
4.29/5
Chance of future purchase:
4.47/5
Shipping & packaging:
4.40/5
Customer service:
4.36/5
Return/Replacement policy:
4.25/5

5/5

2022-07-26

ease of ordering

"very easy and quick pages are concise and easy to understand"

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5/5

2022-07-26

The best customer service I've ever received.

"Good customer service is hard to come by these days - especially from online retailers. But Pyramid air does it right. The customer service is the best. A very courteous, respectful person answered all my question and I received my order very quickly. If Pyramid Air has what I'm looking for in the future, I won't even bother to look anywhere else."

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5/5

2022-07-25

Great website

"This is truly a one stop website for all things I was looking for. Pretty easy to navigate and found great extra information about hunting in my state including public hunting land close to me. It’s easy to say that I will continue to use this site and recommend it to anyone else starting out with air rifles."

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5/5

2022-07-25

My Latest Purchase From Pyramyd Air

"The item I wanted was out of stock. They e-mailed me saying it was now available and left a link. I fallowed the link, and it took me right to the product I wished to buy. From there I just fallowed the prompts to checkout. I picked a payment method, and shipping method. A few clicks on my mouse, and I was done. That Easy. "

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5/5

2022-07-21

A great company to work with!

"I have been buying from Pyramyd for years.
Among the many reasons are:
They are a local company which I prefer and that also means quick ship times.
They sell just about everything with a great website, user friendly. The website also has reviews and videos about most of the products they sell.
On the occasions I've had problems they are fast to investigate and resolve.
The support staff are super to work with, Ruth has been so helpful with any questions or concerns I've had. The response time on questions has been SUPER!
Five stars all around for these folks!

"

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5/5

2022-07-20

My Old Scope Bit the Dust

"I had wonderful, informative, technical phone call where I was able to ask all of my questions and get answers and honest advice from Ruth. She is a superstar!

Of course this takes a lot of time, and this simply does not happen, is not permitted, by most American businesses today. I was and I remain very appreciative and this speaks highly for Pyramyd Air and staff.

I bought a Hawke Airmax scope and it arrived yesterday.



"

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5/5

2022-07-20

Excellent customer service

"I’ve bought airguns, pellets and airgun accessories from Pyramyd Air for two years now and my experience has always been great. Their customer service is excellent. Rhonda has been very helpful everytime I needed help. They are quick to respond and they can actually be reached by phone. I’ve not had such stellar service from competitors so Pyramyd Air will remain my go to for most of my airgun needs."

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5/5

2022-07-20

I keep returning!

"I keep returning to purchase more things! I find what I want very easy order it and it is shipped fast and I receive it in a few days. Pyramyd Air is my number 1 place to go for Air guns."

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5/5

2022-07-20

J.rairguns_aventuras_

"Buying from this website is extremely easy, every time I have questions about items I wanna buy customer support is very knowledgeable and helpful. Shipping normally takes less than what they normally tell you."

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5/5

2022-07-19

Great experience

"I purchased a great air rifle from Pyramyd Air, and it was a super experience. Item was shipped quickly, tracking number provided automatically. I received the item quicker than expected, and it was packaged well. Item was also in perfect condition - they nicely ship it in a very discrete box, which I appreciate. Great items, great service. Super experience! Lots of good articles on their website as well!
"

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5/5

2022-07-17

Good experience.

"My business interactions with Pyramid air thus far have been great. They have acted with honor in all dealings so far and as businesses go, have been exemplary."

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4/5

2022-07-17

Orders

"I never had any problems ordering items until about a mo. ago i tried to order a set of pearl grips and Thay were back ordered and i have been waiting to order for the Pirate Flintlock Pistol. It was on backorder then it just came in lately and i wanted the Gold one but you showed both Silver & Gold but it would only let me buy the Silver one. Mabey you are having a Supply Problem. Mabey you should have more then one of them . Other then that I give you 4 Stars."

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3/5

2022-07-16

Solid product offering and prices but

"Make sure you have plenty of time before you need the product. I ordered a gun on a Tuesday afternoon late 4:15PM. The next morning I ordered accessories from Ebay, Buck and Amazon. I received Buck's and Ebay's order by Friday, Amazon Saturday. Here it is Saturday and PA using Fed Ex which is a huge mistake, USPS has been performing much better, and my gun has traveled only from Cleveland to Chicago. I could have walked it to Chicago in that time period. I'm not to get the order until Tuesday, 7 full days later. Unfortunately delivery is huge to me most times, thus from 5 to 3 stars."

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5/5

2022-07-16

Simply the best

"Never disappointed. I have only purchased ammo and accessories. They are simply the best shipper of pellets. If I lived in a free state and could purchase airguns via mail I’d be buying from Pyramid Air."

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5/5

2022-07-15

new gun

"Was greatly surprised at power of gun shot through half inch ply wood with no problem. I'm 75 years old and needed a lighter gun,its perfect. recommend to anyone who wants a good air rifle."

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