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Product & services pricing
4.32/5
Chance of future purchase:
4.46/5
Shipping & packaging:
4.42/5
Customer service:
4.36/5
Return/Replacement policy:
4.08/5

5/5

2022-06-24

excellent service and great attent

"Exellent service and great attention. I'll recomment to my friends."

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5/5

2022-06-23

First time buyer

"I was very happy with the info I found and made my very first ammo purchase; I wish I would have known about Pyramyd Air site before buying my first air gun( I"m smarter Now!)"

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5/5

2022-06-21

Great airgun, pellet, and accessory retailer

"Have purchased 2 airguns and countless tins of pellets from them -- no bad experiences. Competitive prices with occasional promos and airgun forum member discounts. Their huge selection of pellets, with buy 3 get 1 free, and industry best foam-padded packaging makes them one of my top picks for ammo. Only downside is out-of-stocks on popular pellets, common everywhere these days, but perhaps worse here since the deals are so good. Definitely worth checking out!"

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5/5

2022-06-21

Seneca Wing Shot II...WOW!!!!

"I am quite pleased with Pyramyd Air and very impressed with the Wing Shot!
Only improvement I will suggest is to trash FedEx and use another shipper. They are a mess!
"

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5/5

2022-06-19

Canceled order!

"First I got this:
Hi Richard,

Thanks for the order! We are super pumped to get started on fulfilling this order, so we'll keep this short.
Order Number: #19249222
Shipping Method: SmartPost
Payment Method: Visa
ORDER DETAILS
H&N Baracuda Hunter Extreme Pellets, .25 Cal, 28.24 Grains, Hollowpoint, 150ct
Quantity: 1
Price per unit: $0.00
H&N Baracuda Hunter, .22 Cal, 18.21 Grains, Hollowpoint, 200ct
Quantity: 1
Price per unit: $10.99
Crosman Premier .22 Cal, 14.3 Grains, Domed, 500ct
Quantity: 1
Price per unit: $11.49
Crosman Premier .22 Cal, 14.3 Grains, Hollowpoint, 500ct
Quantity: 1
Price per unit: $11.49

Then I got this:

Here is the email I received:
Dear Richard Paradise,
Your order has been placed on hold due to the following reason:
===========================================================================
This transaction has been declined.
===========================================================================
We apologize for the inconvenience.

If you believe that any of the information above is incorrect,
please do not hesitate to e-mail us back.

Contact us
www.pyramydair.com
Whats up?
"


5/5

2022-06-17

Excellent as usual

"I’ve ordered from Pyrymid many times and have always been very well pleased. Excellent products, selection and prices. Great information. Top notch customer support all make it my go-to for air gun supplies. "

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5/5

2022-06-16

Pcp air guns

"I've bought 4 seneca pcp air guns, one for me, one for my brother and two for my friends and we all love them very much. They are exactly the way you advertise them, very accurate. I've shot a lot of rats and plan on shooting a lot more. I've also purchased a lot of accessories and haven't found anything I didn't like. I will definitely buy from them again. "

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5/5

2022-06-16

New pistol and accessories

"As usual finding what I wanted and ordering is easy. Every step is explained and if you miss something it tells you. All of my experience with PA have been pain free!
"

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5/5

2022-06-16

Great Customer Service!

"My Air Arms Prosport in .22 caliber came out of the box looking just like the great pictures on the website!"

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5/5

2022-02-15

Pyramyd Air is the best.

"I have purchased 4 rifles, scopes, thousands of rounds, hand pump and compressor from Pyramid Air.
I had a Kral Puncher Breaker that leaked. I was promptly replaced and no problems since. Pellets are buy 3 and get 1 free.
If I need anything they help and take as long as necessary on the phone. My email is returned. They always call me back.
So seeing bad reviews of Pyramid Air is strange to me.
"

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1/5

2022-01-06

Customer Service Going Down Hill Fast

"Getting worse at customer service and better at making exuses"

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1/5

2021-06-29

5 day My order still shows being picked

"I ordered a gun and have it ck they send the wrong one in the box call them Friday 9am said they would send me the right one and would put a rush on it it’s now Tuesday evening it still show as being picked no tracking number and it’s be they way since Friday call all they will tell me is sorry and they left msg with shipping department and that is been going on for 2day I guess they don’t have a phone or can’t access the shipping department Bad customer service they keep stringing you along no HELP The original purchase date was the 18th and then they were supposed to re-ship the right order out on the 25th it’s now the 29th "

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1/5

2021-06-02

Worst bunch of criminals on the planet

"The products are terrible, no customer service....terrible, AVOID AVOID criminal is all I can say at thsi point so fed up with this company"

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5/5

2021-05-27

Air venturi compressor

"I ordered the compressor Friday 21st and received it Wednesday the 26th a total of 3 working days ,I was very impressed and packaged very well and works excellent a d customer service was great also I see the co. Is really trying to put customers first and make happy I will be purchasing more items from them with services this prompt thank you pyramid air"

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1/5

2021-04-06

Junk and NO RETURNS!

"Gun jams every other shot."

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