"We're urgently asking for an specific bathtub, and help us along all the international purchase."

"I found the tub I wanted at a great price, and Jack was very helpful in giving me prompt feedback about delivery date and other details of the order. He quickly updated the order when I gave him new delivery information and explained more about the tub options, and even called me to discuss the order over the phone. Good guy!"

"Called about a Hans Grohe shower head that suddenly had poor output.. Adine from Quality Bath said she'd call company (Hans Grohe) for me. Very pleased with quick response from her, that they'd be sending me a new one."

"Amazing customer service for our initial order followed up by stellar customer service when I needed to return a leaky Newport Brass faucet.
Ruthie (in returns) was ever patient and so helpful in walking me through the process to get a replacement item and return the faulty item.
I can’t thank her enough!!"

"We all make mistakes. But when Quality Bath makes a mistake, it gets corrected easily and with the backing of a great team.
Thanks Adina for helping to make my dreams come true.
"

"Excellent support and customer service. Akiva was very helpful and made sure that my order included all of the necessary parts for installation. Quality Bath had the best prices by far. I will definitely use them again."

"Almost gave up on my purchase, but Akiva reached out and assisted be with special shipping to Hawaii."

"Thanks QualityBath for handling my warranty replacement promptly! Tammi was professional and her follow through was terrific. Would definitely purchase from QualityBath again. Thanks again!210424"

"I was looking for a specific product and Ellie took great care of me! My first selection wasn't available, but she found a perfect alternative and helped load my cart with exactly what I needed to round out the installation of this item. I will go to Quality Bath first (and especially Ellie) to find other items for my home improvement projects!"

"I called in for a replacement gasket for a Wallmount faucet and the rep, Tammy, easily found my order from a while ago and sent a request to the manufacturer. She kept me informed of the status up until the product was shipped. This is excellent customer service from Tammy and quality bath overall. Because of this. This site will be my go to for anything I need for my home projects."

"This is the second DYI project we've used Quality Bath for. Our experience with their outstanding customer service 2 years ago brought us back again for our current project. "

"I've used this site to purchase Franke filters a few times. It's a rare online retailer that has actual humans providing fast customer service. My last interaction was with Akiva, and they were really helpful."

"I worked with Akiva, who was extremely knowledgeable about the products."

"Tammy was amazing and responded quickly and was very helpful. This company cares about customer service."

"Good site searching capabilities. Great staff to work with. Happy with product shipping and returns. Great company and service all around. I made a good choice using Quality Bath. Thank you."