"Fast turnaround, great transparency, Akiva is an excellent representative. "
"We were in the middle of a master bathroom renovation when I ordered faucets. When I placed the order the delivery time was 7-10 days. After I placed the order I was informed that delivery time was now 8-12 weeks! Time and money flashed before my eyes! I called to discuss my options and was lucky enough to speak with Miri. To say that Miri went above and beyond is an understatement. She literally saved the day! With a lot of legwork, She found my 2 faucets and I received my faucets in 2 weeks! Not only was Miri able to deliver the faucets, she was kind, patient, and kept me apprised every step of the way. I am a Quality Bath customer-and especially a Miri customer-for life!"
"In this day and age when we experience such terrible customer service from the cable company, the phone company and so many others, it is refreshing to deal with a company that has nailed it. Ruthie and everyone else I have dealt with at Quality Bath over the years have been superb, whether I have questions or returns or whatever. And of course, their merchandise selection is great and the quality is, well... look at their name. They live up to it in every way!"
"Ordered a Brizo bathroom fixture. Ellie made the process simple. She responded quickly and was great at her job. A++"
"Chaya, in Quality Bath customer service- went above and beyond the call of duty to obtain for me a small replaceable rubber part on an item that i purchased from them quite a while back. i just was unable to easily explain what i needed or find it anywhere - Chaya knew immediately what part i needed -reached out to the manufacturer and i recieved the parts in a week!
Unbelievably Great Custoner Service!!!!! Thank you very much!!!!!"
"I bought some items from Quality Bath and one of them didn't fit. Ruthie helped me with my return and couldn't have been more efficient and nicer! Thank you Ruthie. I will definitely order again from Quality Bath!"
"I have had excellent service from several people at Quality Bath, especially Ruthie. She processed a complicated exchange for me many months after the first order. Quality Bath frequently has great deals which I have benefited from since I have ordered many items from them."
"I received a manufacture-defective shower kit. Ruthie helped me through the process of expediting a replacement and immediately processing the refund when she received notice that UPS had received the defective kit for return to the manufacturer.
Couldn't be more pleased with Quality Bath handling of the problem."
"Quality Bath provides excellent pricing and customer service. The salespeople are knowledgeable and go out of their way to help you find the right products. In addition, once you purchase a product(s), they provide timely communication on the estimated shipping times. My salesperson, Tziporah, helped locate an item out of stock in the US (re-stock was estimated to be a few months out) at no additional charge. Highly recommend Quality Bath and salesperson, Tziporah.
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"I used Quality Bath for the purchase of numerous products for my kitchen and bathroom during my renovation, and they have always been consistently one of the best priced and efficient (everything arrived on time). I highly recommend this company! "
"Quick, easy and a pleasure in dealing with Quality Bath. Ruthie was great in helping me with a return!! Thank you Ruthie!!"
"Akiva was very helpful, and the prices are great."
"Quality Bath provides great prices. My salesperson, Akiva, helped me pick out amazing products for my bathroom renovations and he provided top customer service making sure the products I received were to my liking and in perfect condition. I will definitely order through them in the future."
"I'm writing to express my complete satisfaction with Quality Bath's customer service. From the ease of ordering what I wanted to the prompt delivery, I couldn't be more pleased. Ruthie in customer care is the best. "
"Jack was extremely helpful and patient (I had some contractor delays). I would use this company for all your decorating needs! First class!!"