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Product & services pricing
4.59/5
Chance of future purchase:
4.91/5
Shipping & packaging:
4.90/5
Customer service:
4.91/5
Return/Replacement policy:
5.00/5

5/5

2022-11-15

Amazing service

"Akiva was super helpful in getting me what I needed in a quick timeframe. Highly recommend working with Akiva. "

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5/5

2022-11-11

Quality Bath customer relations

"I purchased a La Toscana farm sink from Quality Bath and, unfortunately, had to replace due to a defect. I spoke with their customer service person, Adina, and she immediately took care of the situation. Every aspect of this company is what I look for in a products company. Good products, good service and good people.

Travis G.
"

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5/5

2022-11-04

Prompt service

"Akiva provided a quote promptly and made modifications very quickly as well. I especially appreciated the 10% discount. "

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5/5

2022-11-02

Fantastic service.

"Two years ago my wife and I did a complete renovation of our master bath and we bought all of our plumbing supplies and fixtures from Quality Bath. Now we are in the process of renovating a second home and again purchased all of our supplies and fixtures from Quality Bath. The process is easy and the service is top rate. I would and have recommended them to everyone I know doing a similar process.
DF
"

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5/5

2022-11-01

Furnishing A Bathroom

"Akiva has been great helping to choose the right products and technical information needed to furnish a new master bathroom. "

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5/5

2022-10-27

Chaya

"I had a long review written about how Chaya went above and beyond for us to arrange for missing parts, but somehow it didn’t post and didn’t have a copy saved. Suffice it to say, Chaya’s customer service was exemplary!"

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5/5

2022-10-25

Dina was amazing

"Dina made sure we were taken care of with the products we needed and an extra discount honored on top of an already discounted price. She also connected me with support to complete my purchase."


5/5

2022-10-25

First time, but impressive service, with great follow up and competitive pricing

"This was our first time using Quality Bath. We had to wait several weeks for the cabinet, but it arrived on schedule. The wall and floor mounting hardware was missing, but these were dispatched straight away and arrived within 2-3 days. The cabinet looks amazing and functions really well. We’ve had lots of compliments and requests for the cabinet source. Compared to others, the pricing was the most competitive. "

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5/5

2022-10-20

Very fast customer service

"I had a great experience working with quality bath. They are super fast at helping and resolving. Chaya was especially great!"

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5/5

2022-09-25

Excellent first experience

"This was my first experience with Quality Bath. Based on the customer service I received from Akiva in ordering my product, I will definitely use QB for future purchases.
I am currently working on my own bathroom remodel and under a tight timeline that has caused a lot of stress. I was lucky to connect with Akiva as my sales rep. He was immediately helpful and responsive to my situation, not to mention friendly and knowledgeable. He took his own initiative to see if he could expedite the delivery of my product any quicker than listed. He made me feel comfortable and confident in placing my order.
I liked working with someone who seems to enjoy his job, as well as, willing to go the extra mile to to find a solution which might require a little extra effort on his part.
I am scheduled to receive the product in a few days. I hope I am as happy with the delivery and product as I was with the ordering process!
I will definitely be using Akiva again. Thank you:)
"

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5/5

2022-09-20

Great experience

"Akiva was great to work with. He was on the ball and efficient. Made the experience seamless and a pleasure. "

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5/5

2022-09-14

Great communication and resolution to problems. Highly recommend for all luxury fixtures!

"I had a great communication experience with the vendor when I realized my plumber had tossed out an important hose with the packaging. We were able to resolve and order an new hose quickly. Thanks so much. "

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5/5

2022-09-07

Always check Quality first!

"Quality always has the best inventory and prices. Quick shipping and responsive. Customer service is so responsive and I had the best experience with Layla- great communication and did everything to make me happy! "

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5/5

2022-09-06

Quality Bath Remarkable Customer Service

"Over the course of several purchases with Quality Bath, I have been highly impressed by the quality of their offerings, and especially the quality of their customer care. In particular, thank you for this opportunity to commend Chayaa, who is the consummate professional - She is responsive, caring, knowledgeable, responsive and reliable - In essence, a pure joy to work with!"

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5/5

2022-08-31

Instant Gratification

"Akiva answered my questions on lead time and accessory availability via email almost instantly and then answered the phone right away to take care of another question. I'm really impressed with the speed and courtesy he showed in getting my order completed right away!"

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