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Product & services pricing
4.59/5
Chance of future purchase:
4.91/5
Shipping & packaging:
4.90/5
Customer service:
4.91/5
Return/Replacement policy:
5.00/5

5/5

2022-03-05

Chaya was great--got done all I requested of her

"Chaya was great--got done all I requested of her"

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5/5

2022-03-01

Great Service! Above and beyond my expectations!

"Akiva was great to work with extremly helpful and super fast!"

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5/5

2022-03-01

Rikki was great!

"Needed assistance with my order and Rikki went above and beyond.
"

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5/5

2022-03-01

Amazing customer service - Josh F & Quality Bath

"I completed several successful purchases through Quality Bath. I am a researcher prior to making any purchase and very hesitant about online orders. I was very impressed with the reviews I read, so I decided to proceed in ordering. Results: Responsive customer service, timely deliveries and quality products received. Josh F. is awesome! THANK YOU SO MUCH! "

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5/5

2022-03-01

Ellie is my go to salesperson!

"I was unsure what I wanted for my new kitchen and Ellie expertly guided me to the perfect style and finish. I have been getting lots of compliments and thank QualityBath for that!"

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5/5

2022-02-24

Great Customer Service

"I was in near constant email contact with Ellie, asking a variety of questions about the tub I was thinking of purchasing. She was a champ! Always ready with an answer or explanation. She made sure I got all the info I needed. I never felt like I was an afterthought, as has been the case in the past with some company’s customer service staff. Ellie was friendly, informative and helpful. I hope the tub I bought is half as good as she was throughout this process."

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5/5

2022-02-23

Josh is awesome

"Called this place looking for Saniflo system for a bathroom I am building in the basement. Got on the phone with Josh who walked me through everything i needed to know and made the purchase on the spot. Very friendly and very knowledgeable. Will be back again!!!!"

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5/5

2022-02-21

So helpful and knowledgeable!

"The salespeople were very knowledgeable and helped me choose the right product. And when I had a shipping issue they took care of all my needs right away. I will definitely be shipping with them in the future"

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4/5

2022-02-18

No Problems

"I have purchased various Graff fixtures and Akiva has been easy to work with and very responsive. Still waiting on delivery of various other items (bath tub, sinks, medicine cabinets) but so far, of the items I have received, everything has been delivered as promised and without incident."

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5/5

2022-02-14

Great prices and service

"While doing our bathroom remodel we turned to Quality bath and dealt with Josh who was an absolute pleasure. He gave us the best price possible, kept in constant communication and helped ensure the orders were promptly processed and delivered. When we hit a snag he was on top of it. Cannot recommend a better place to do business with and a better sales rep."

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5/5

2022-02-14

Love the Native Trails Avalon soaking tub!

"Avi Weber provided us with fantastic service and pricing! Thanks you for your help and suggestions for helping us get the soaking tub of our dreams. We'll be back for more soon."

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5/5

2022-02-14

Superb customer service—THEE BEST

"My experience working with Akiva at Quality Bath has been outrageously wonderful. He is a walking encyclopedia of knowledge and provided quick answers to all my questions and excellent guidance. "

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5/5

2022-02-10

Great help!

"I have struggled to find a kitchen faucet that was not made in China and had good quality. I searched for a couple of days and landed on the Quality Bath website. Still confused I started a chat with Ellie in customer service. She did an excellent job helping me find what I was looking for! Thanks Ellie Rosenberg!"


5/5

2022-02-09

Chaya was the best!

"I was extremely impressed by the level of service provided by Chaya in the Returns Dept. She was not only responsive to my return needs, but she went “above and beyond” in assisting me by researching some return replacement options. And my account was promptly credited for the returns. Good job! "

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5/5

2022-02-05

Amazing customer experience

"Dov @ QualityBath is always great at helping us get what we need for our project. He is knowledgeable about products and necessary parts, and if something is not available or long wait time, he suggests alternatives."

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