"We ordered 3 large bathroom mirrors from Quality Bath. The order was filled quickly. The mirrors have a beautiful, clear, clean look. Unfortunately, one of the mirrors arrived broken. Quality Bath worked with me to replace it quickly. "

"Due to an active remodel, we needed a quick turnaround on our order. Sari was great and helped expedite- great customer service! "

"Through several moves and remodels, we've looked to Quality Bath for great selection and price. But what sets them apart from other retailers is their Customer Service - no matter the size of the order, we are treated as if we are buying out the store. "

"I have order more than one thing from this company . Each time I have had to contact the company on things . They answer there phone promptly and Curtis. They have made changes for me and made everything was perfect.
You can’t go wrong ordering from Quality Bath. K"

"Freida was very helpful, and processed a refund request hastle-free and quickly."

"We needed a smaller tub than expected in a new build. After looking all around the we chose this tub as it has a great shape and perfect size. The plumber installed it and it was about 1/2 above the floor. I asked QB to help me as the photos show it resting on the floor. QB followed up with several emails trying to solve the problem. In the meantime, plumber realized he had not loosened a nut on the leveling legs properly and once he did, the tub is perfectly positioned. Nice experience. "

"The team was quick and friendly to help me correct a wrong item ordered. The customer service rep, Adina provided me with a easy solution even if it was my fault for ordering the wrong part. Will be ordering more products from this company. Love that they stand behind their customer service. "

"The team at Quality Bath offered a level of attention that is super rare in customer service these days! I've been in the middle of a home renovation and have had to deal with sourcing and purchasing countless items and changing items due to the reno. QB was more than accommodating and also were able to track details and solve issues before I caught them. When I placed an online order for a sink grate, I got a call and then an email from their team that they looked at my entire order history and had identified that the sink grate I was buying wasn't the right fit for the sink I bought and immediately offered the right product had the item swapped on my order and shipped that day. They are awesome. "

"I have been dreaming of a farmsink for my kitchen for years. When it came time to start the project, I got little help from the contractors I interviewed. I had to really do my homework and Quality Bath was there from the start- giving me solid guidance on the appropriate size and specifications. When I couldn't find a 33" double 60/40 split sink within my budget, Akiva P. sought inventory and found a newly released ELKAY sink that was the perfect match. It arrived safe and sound and finally was installed this fall - it looks fabulous. I am thrilled and would recommend Qualitiy Bath for any project. Well done-"

"Josh helped me find exactly what I needed. He had to make a couple calls to the manufacturer, which I'm glad he did! He was able to find my products and get them shipped out in time!"

"Janet is one of the best customer service representatives I have encountered. I wont go into the long story but with my old sink disconnected, a damaged sink delivered, a tight deadline, and Thanksgiving approaching Janet worked to resolve my situation quickly and with genuine sympathy. A replacement sink was delivered just in the nick of time for the plumber to install the day before hosting my family dinner. "

"Empire' medicine cabinet window had flaws, but Lea from Quality Bath was very helpful in helping to resolve them and get us a replacement mirror.

Not once, but twice.

Thanks!"

"I am a contractor and purchase a lot of fixtures on line for my clients and projects. The instructions for damage and returns are very clearly written on the ordering page.
I received a damaged sink. With one simple phone call, and emailing pictures of the damage, I received a complete refund the same day. You naturally take a bit of a risk when you purchase fixtures on line as it can be tricky as to who is responsible for damaged goods and difficult to return them. This type of customer service will have me coming back to Quality Bath for my clients and future projects."

"I worked with Sara on a fairly large order. She was personable, responsive and knowledgeable. Even though I heard incredibly busy phone background noise - she was never once distracted and never rushed me as I asked questions and decided on my items. As an example, she ensured that my wall mount faucets and vessel sink would indeed work on my vanity. She always replied promptly to my emails with the specifics I needed. Sara is a credit to Quality Bath. I will be asking for her in the future if I need to place further orders. Overall Quality Bath's personal, quality broad selection of merchandise and price made this company a great find. I will update the review upon receiving items. Andy"

"Quality Bath was amazing throughout my shopping experience-the initial product questions, ordering, expedited shipping, and delivery follow up. We had discoloration issues with the Blanco Apron Sink, but they were handled in an extraordinarily responsive manner by Freida. I will wholeheartedly recommend them in the future to others and they will be our first stop for our renovation needs."