"After 2 months I still do not have a refund and resorted to filing a dispute with my credit card company. Do not do business with this company, they send you the wrong items and tell you that you will be refunded but really they just hope you forget about it and move on. Not this time dbags."
"Booo! I have ordered twice from RaveReady and their customer service/communication is pretty much non-existant. One of my items was permanantly discontinued and on my account it said that it had shipped. I waited, waited, received nothing until I called and had a rep tell me that the item was no longer available. Even that day it was still on their website! My other items were shipped only after I requested it. One item is still backordered, even though I was told it would be here by now. I cancelled my order and will take my business elsewhere. This company needs to learn what customer service is!"
"Well.... Even don't know how to express my disappointment. I have ordered pants there.. Still waiting for them. No feedback, no support, no answers to my emails and facebook posts, just nothing..."
"Thanks to RAVE READY I am looking RAVE READY for ULTRA MUSIC FESTIVAL with some of the hottest outfits and best lights for an amazing price. THANKS RAVE READY!"
"Everything was exactly what I wanted! The pacifier was really nice :)"
"I absolutely love the fluffies I purchased!"
"Great products, I bought a fluffy outfit and i'm very happy with the colors and quality., thank you rave ready!!!
"
"The customer service is great. The product quality is amazing too. However, I do not like how long the shipping takes. Even though, RaveReady, can't control it, it is way too long to ship. "
"I was honestly very disappointed with rave ready. I really like the array of cool products they have for sale at reasonable prices. But I placed an order for fuzzy boot covers on December 12th, hoping they'd be here for christmas. I look at my account on the only to see that the charge never went through and I had to completely restart. SO I did on the 17th of january. It took until february 28th, and only after an angry call A MONTH after my order was placed, to finally ship my product. I don't intend to order from them again anytime soon, but I'm glad I finally got my stuff so I don't have to go through the trouble of trying to get a refund from them. Lord know how long that would take.
Nevertheless, I got what I wanted."
"At first I had a low rating for this business, till I called them, and I received my order in a proper time. I would have them email there customers if they have a recall or if they are out of an item."
"Rave Ready is somewhere I will NEVER order from again. It took over a month to receive my order and the product I got was not the best quality. I tried to contact you through email and through your phone number, with no reply, and always going to voicemail. I also ended up not getting everything I ordered, which you didn't try contacting me about at all. Get better customer service before no one orders from your company again."
"Overall it's a very easy store to navigate and has brilliant options. The only few downsides was that a few products from my order were removed from the final invoice, and their prices removed as well. There was no mention of these being out of stock anywhere, but that's the assumption I'm going with.
With their special offers page they state:
"FREE STICKERS - FREE PLUR Pets Stickers with EVERY order!
FREE EDM MAGAZINE - Get a FREE EDM Magazine with EVERY order! (Only the sickest, nicest, most interesting rave magazine to ever exist!)
FREE SHIPPING - Free Shipping on most order over $50. See the item to see if it qualifies (99% of them do qualify).
FREE WRIST BAND - Free Wrist Band with every order that ships from our warehouse over $20.
FREE SHIRT - All order over $75 qualify for a FREE SHIRT! Make sure you add it to your order before checking out."
I did order $75 worth of stuff before they docked two of my items, and none of the other stuff was honored aside from the free shipping."
"Took TWO MONTHS before I got my order. The customer service and information was the worst I've ever experienced. They didn't answer my e-mails and deleted my posts on Facebook - a several times. First after 6 weeks I got answer that my package finally was sent. No excuses, no compensation - nothing!!
Even tho Rave Ready have nice products the poor customer service makes me never wanna shop there again. NEVER."
"This MicroMax Glove set that i ordered is amazing!
The Lights Are Nice and Bright! Also Very Cheap Price! Compairing it to other Companys, you will save ALOT of money! Lights are very nice easy to use! Love my new Glove set :D!"
"I've been a huge fan of the products and quality, I wouldn't shop anywhere else! Top rate!!!"