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Product & services pricing
4.15/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.75/5
Customer service:
4.40/5
Return/Replacement policy:
4.43/5

Verified
5/5

2022-10-11

Awesome Sauce

"Great phone call and quick delivery. Can't say much more but great service."

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Verified
5/5

2022-10-09

Nice!

"Assembly is some what easy but could be easier. On my 2022 Silverado 1500 4X4 with a Duramax, the 2 large factory nuts that are used to attach the assembly are difficult to reattach due to the step design. Install top nut first then hope you can pry your socket off when tightened. The step holes are not large enough to get any size socket on square and wrench is near impossible to use on the top nut. Wonderful customer service and happy with this product! I am 280 lbs and the step feels secure! Thank You!"

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Verified
5/5

2022-10-07

Great service

"very knowledgable about 2023 honda"

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Verified
5/5

2022-10-07

Excellent service

"Spoke with a rep, got the item I wanted and was given a discount for talking with them instead of just ordering it online "

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Verified
5/5

2022-10-07

Great Service

"Alex was great to deal with. Items arrived quick and prices are great. Would deal with again and highly recommend them to everyone."

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Verified
5/5

2022-10-07

Very helpful

"The guy on chat was very helpful to make sure I got what I wanted. Thank you. "

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Verified
2/5

2022-10-06

Didn't honor price change.

"I ordered a tonneau cover 2 days ago and since then price dropped on site. Agent told me they may not honor price change since item shipped."

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Verified
5/5

2022-10-03

Works great

"Easy install, perfect fit and works great!!"

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Verified
3/5

2022-10-03

Somewhat

"Instructions were half **** , and top has a cheap little plastic corner by the tailgate which was broke when opened it and shows the locking bolt not a good thing . I will replace both side with a aluminum diamond plate to make it stronger I hope ??? But in all it looks good "

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Verified
5/5

2022-10-03

Customer Service on point

"Takara was great! She asked all the right questions and was able to help me make the right decision. Thanks for going above and beyond. If you’re looking for someone great, her extension is 1661"

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Verified
2/5

2022-10-02

No instructions sent

"Frustrating trying to find instructions, even when I called in the sales did not have any. Had a QR code to retrieve but that did was send me in a time wasting circle back to the Real Truck website"

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Verified
5/5

2022-09-29

Great service!

"Can't wait to receive my order "

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Verified
5/5

2022-09-26

great products

"great selection and reasonable prices"

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Verified
5/5

2022-09-23

Who says you cant have Quality Fast and Cheap!

"Bought mine from the website and after using the online Chat to ask a few questions I made my purchase right then and the awesome customer service agent (Victor) had my order in my hand faster than you can say, "Alexa where's my stuff."

Install was simple. One of the best upgrades I ever added to my truck.
"

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Verified
5/5

2022-09-20

Bed Cover Technical Help

"Ordered a BakFlip 4 from a competitor. Same stock number as on the BakFlip website. The "other" company sent me a bed cover that was not the right size but same stock number. Tech support worked with me and discovered what the problem was. I now have the correct bed cover on its way. Great service."

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