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Product & services pricing
4.00/5
Chance of future purchase:
4.24/5
Shipping & packaging:
3.85/5
Customer service:
4.38/5
Return/Replacement policy:
4.21/5

Verified
5/5

2022-09-15

Great service

"I got exactly what I wanted much faster than expected!"


Verified
3/5

2022-09-14

CalTrend Seat Covers

"Joe was very helpful with my order. But I have had a very hard time finding the correct seat covers for my 2013 GMC Sierra 2500 HD Extended cab. My vehicle does not have side air bags and it has 60 - 40
seat in rear with out armrest. Joe said this set will fit my vehicle. So I ordered them and we'll see if they will. If not I will be returning them. I am skeptical about the order.
"

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Verified
4/5

2022-09-14

Sales team great, support/return not so much.

"Mostly good . Sales was good and easy to deal with the person was helpful and knowledgeable. Just not understanding the return process, 3-5 days to get a response from the support team seems too long in these days nearly instant help from most companies."

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Verified
5/5

2022-09-10

Customer Service

"Great customer service. Very easy to make phone order."

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Verified
5/5

2022-09-09

great customer service

"I called and talked to a gentleman and told him exactly what I was looking for as far as a programmer for my Chevy Silverado. He asked me a few more questions and he had a recommendation and then he sent me a invoice to open and pay.
I already received notification the programmer is on its way via FedEx
"

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Verified
5/5

2022-09-07

Great customer service experience!

"As someone who works in customer service, I am aware there is an ‘art to the deal’. Steven S, whom I had the pleasure to deal with yesterday, has mastered that art. He was prompt, courteous, and fun to talk with. He gave me suggestions and found exactly what I was looking for - heck, he even gave me a discount! I’m happy I shopped with Real Truck; you will be too."

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Verified
1/5

2022-09-06

Promises broke, wrong items sent, a week late

"The guy ordered the wrong parts, told me they would be there by Wednesday and only ordered one crossbar instead of two. Awful experience "


Verified
5/5

2022-09-02

A quick and easy purchase

"Thank you for another item"

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Verified
5/5

2022-08-31

BK Tundra

"I'm a first time truck owner and did not understand some of the things that were said about the truck bed. Call customer service and they were very helpful and helping me pick out the proper cover for my Toyota Toyota Toyota. Thank you for your assistance"

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Verified
5/5

2022-08-30

Great

"Was very helpful helping pick the right products "

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Verified
1/5

2022-08-29

Ripped off

"Order 2 programmers from you both came wrong now you will not refund my money have not opened the product does not fit my truck planned on ordering more stuff but until I get my refund will not give good ratings too this company I belong to a big motorcycle club and everybody has got trucks was going to recommend not now until refund is worked out please contact me 301-704-47 19 wife has been trying to get a hold of you if she placed order no response not cool"

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Verified
5/5

2022-08-29

Great service and advice.

"I had to replace a old top quick, they had a great selection and advice. Got the new top quickly and looks great. Some nice improvements over the old design "

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Verified
5/5

2022-08-25

Custom Sunshade Purchase

"My experience with RealTruck was excellent. Your customer service rep was knowledgeable, friendly and helpful. Very happy with the ordering experience."

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Verified
5/5

2022-08-26

Great assistance!

"Found me exactly what I was looking for."

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Verified
5/5

2022-08-26

Tonneau Cover

"Great experience from the start with the chat feature answering all my questions to the delivery of my purchase. "