"I ordered a tonneau cover 2 days ago and since then price dropped on site. Agent told me they may not honor price change since item shipped."
"Easy install, perfect fit and works great!!"
"Instructions were half **** , and top has a cheap little plastic corner by the tailgate which was broke when opened it and shows the locking bolt not a good thing . I will replace both side with a aluminum diamond plate to make it stronger I hope ??? But in all it looks good "
"Takara was great! She asked all the right questions and was able to help me make the right decision. Thanks for going above and beyond. If you’re looking for someone great, her extension is 1661"
"Frustrating trying to find instructions, even when I called in the sales did not have any. Had a QR code to retrieve but that did was send me in a time wasting circle back to the Real Truck website"
"Can't wait to receive my order "
"great selection and reasonable prices"
"Bought mine from the website and after using the online Chat to ask a few questions I made my purchase right then and the awesome customer service agent (Victor) had my order in my hand faster than you can say, "Alexa where's my stuff."
Install was simple. One of the best upgrades I ever added to my truck."
"Ordered a BakFlip 4 from a competitor. Same stock number as on the BakFlip website. The "other" company sent me a bed cover that was not the right size but same stock number. Tech support worked with me and discovered what the problem was. I now have the correct bed cover on its way. Great service."
"The person I spoke with was very knowledgeable and extremely helpful!"
"I was about to make a purchase an had a confirmed price.
When I saw a suggestion on screen to call a representative to get a discount.
I spoke to a rep. Who said he could help me , he would fill out a purchase form with my info. An send me a secure site to complete my purchase.
When I opened the site the price was increased by $60.00.
When I informed the rep. The price was incorrect he said he was correct.
I then told him the price I already had plus NJ 7% tax (Free Shipping).
An informed him to “cancel my order”.
Whit that he informed me I was correct with my pricing.
I canceled anyway feeling he originally tried taking advantage of me with an increased price.
Furthermore I went on line while he asked me to wait an found 90 Plus % of your reviews were negative. "
"Package very well thanks easy to install the only thing that went wrong was one of the plastic ends broke off. But I repaired it I hope it holds. Time will tell.
s"
"Customer service was good, but I run a business & paid $64.00 for over night shipping and scheduled the customer car when it should of been here and it did not show up and I’m still waiting on the part and still waiting for my shipping returned to my card. Customer service wouldn’t fix the issues by overnighting it after I contacted them and just said I had to wait for it to get here up to 11 days after ordering it. This is a business and a time sensitive order and have a customer upset and now waiting for their vehicle to be returned after we receive and install the part. This is not just a DIY job where time does not matter. Very dissatisfied and disappointed. "
"Santana provided excellent customer service. Quick shipping & great prices.
Thank you Real Truck"
"All went very well. Needed floor material for my 2019 136 promaster. Service and questions were call answered and my purchase was handled through PayPal.
"