Product & services pricing
3.68/5
Chance of future purchase:
4.06/5
Shipping & packaging:
4.10/5
Customer service:
4.39/5
Return/Replacement policy:
4.25/5

ResellerRatings
Verified
1/5

2022-09-06

Promises broke, wrong items sent, a week late

"The guy ordered the wrong parts, told me they would be there by Wednesday and only ordered one crossbar instead of two. Awful experience "


ResellerRatings
Verified
5/5

2022-09-02

A quick and easy purchase

"Thank you for another item"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

ResellerRatings
Verified
5/5

2022-08-31

BK Tundra

"I'm a first time truck owner and did not understand some of the things that were said about the truck bed. Call customer service and they were very helpful and helping me pick out the proper cover for my Toyota Toyota Toyota. Thank you for your assistance"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-08-30

Great

"Was very helpful helping pick the right products "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2022-08-29

Ripped off

"Order 2 programmers from you both came wrong now you will not refund my money have not opened the product does not fit my truck planned on ordering more stuff but until I get my refund will not give good ratings too this company I belong to a big motorcycle club and everybody has got trucks was going to recommend not now until refund is worked out please contact me 301-704-47 19 wife has been trying to get a hold of you if she placed order no response not cool"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-08-29

Great service and advice.

"I had to replace a old top quick, they had a great selection and advice. Got the new top quickly and looks great. Some nice improvements over the old design "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2022-08-25

Custom Sunshade Purchase

"My experience with RealTruck was excellent. Your customer service rep was knowledgeable, friendly and helpful. Very happy with the ordering experience."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-08-26

Great assistance!

"Found me exactly what I was looking for."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-08-26

Tonneau Cover

"Great experience from the start with the chat feature answering all my questions to the delivery of my purchase. "


Verified
5/5

2022-08-25

Great customer service

"Very easy to order, great customer service amd very fast shipping."


Verified
5/5

2022-08-23

Very Helpful With my 501(c)3 Organization

"Ashley was helpful, capable, and knowledgeable about how to set up my organization's tax exemption with RealTruck. We rapidly got my order placed and I've received several follow-up emails confirming different steps of the process. I definitely recommend this site for your truck accessory needs!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2022-08-22

Poor design spacer on Nissan Frontier

"Second flip has a poorly designed and takes special attention when opening and closing the cover past the first flip. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2022-08-22

Repeatedly lies about shipping

"Shipping isn't even close to as advertised. I think they lie to get the sale! Horrible way to conduct business!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2022-08-21

Delayed shipping

"Placed my order with an agent online. During the order I provided my shipping address, however the agent did not verify this and my order was sent to the wrong address. Iinformed her of this and was told she would contact the shipping department and she would be unable to fix it. The shipping department was able to contact FedEx and update my address but this has caused several days in delay. The reason I used the agent to place my order was they guaranteed the fastest shipping, however this was not the case and I would have been better placing the order myself. "


Verified
5/5

2022-08-21

Satisfied customer

"Needed this in a hurry for vacation ( rainy of course) got the best price and made sure I got the bed cover in time to install it before our trip.
Bed cover is great looks good super easy to install, Me and my 15 ur ild had it installed in little over a hour (in the dark ) ready to test it out on the trip.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process