"Lee in the off road department helped out tremendously and got my order shipped quickly it was next day"

"Excellent help selecting the right product, shipping was the fastest I’ve ever seen excellent service all the way around highly recommend this company and the product"

"A very good experience. Used the online chat and they lowered the price even more than the sale price.
My only problem was that I didn't see (although may have been there) torque specs for the screws and snapped tow of them.
I didn't use the supplied nuts as I have experience with riv-nuts and the install took under two hours.
I would recommend this system"

"Poor support customer service and returns experience "

"It has been very bad. Nobody seems to tell me nothing. Real truck send me an email telling my cover shipped on 4/16/2022 I called to check on it and now I’m being told it has not even shipped "

"I needed a replacement bench seat cover for my truck. Went to RealTruck website and picked out what I needed. I could have gone to the order page at that point but a box popped up and advised special pricing was available if I went through a customer service rep via online chat. So I opened a chat box and spoke to "David L". I had already explained what I needed in the opening conversation. Maybe he didn't see it, but I went through it again, being specific to my make/model/year. Before I could finish he texted "Hello?". He then told me there were over thousands of options to choose from and I needed to narrow it down. Since I had already looked up what I needed I gave him specifics to the color and material...I think he wanted an item number....isn't that his job? He gave me a price, which was full price. I asked about special pricing. He then offered a $9 discount. I accepted. He gave me a link to enter payment and told me to let him know when I had paid for the item. I did. He said great, thank you, and closed the conversation. I then noticed he charged me full price. I felt it was poor customer service, the rep was rude and I was overcharged for what was promised. I won't do business with RealTruck.com again."

"I did. And was told after quite some time to call an 800 number. I told them on social media if I had to do all that I was moving on but screw you for wasting my time. They reponded by telling me to give them my receipt number. So I posted a gif of Forrest Gump and asked them.if it sounded like I got an order in. That's when the blocked me. Read through all the bad reviews and notice the pattern"

"Did not receive what I ordered; Now have to wait 3 more weeks before I get what I paid for.
Customer service has been helpful to their ability. But was trying to charge me $50 more for the correct one... ??? "

"Extremely fast shipping, installed fairly easily, about 35 minutes."

"Was advised I’d receive delivery in 2 days. One box received timely; but advised second box is delayed 11 days."

"I had trouble ordering on your web site so called, the lady I talked to was patient and polite, took my order perfectly. I got the email as she said and everything was perfect."

"Ordered clazzio seat covers for my toyota tacoma. Great pricing and fast shipping! Thanks again!"

"I thought I was ordering DIRECT from the manufacturer, Bakflip. Apparently not. My initial shipping estimate was March 30 - May 6. This has now been pushed back another month. Not too happy. "

"Michael was great and helped me with a discount"

"I made a purchase. Everything I say here I can support through emails. I was sent the wrong item. Things happen. For over 1 week I have been trying to get a return authorization. RealTruck keeps promising they are working on it but it has now been over a week. I am out $300 and I have the wrong item. RealTruck’s customer service ****! RealTruck takes your money, sends your the wrong item then won’t assist you with the return. DON’T PURCHASE FROM THIS COMPANY!"