"BAD BAD SERVICE AND I WILL WHOLE WORLD KNOW THAT"

"fast shipment good price will buy from them again"

"Nice people to chat with and gave me a good price. "

"Went online to view the product details and ended up signing up to chat with Kaitlyn. She answered all my questions, and I ordered my Elite cover through her. Very simple process. I had the cover shipped to my house, it arrived in 2 days. Easy to install and the instructions for my truck were spot on, I did not have to make any adjustments once installed. I am very impressed with the quality of the product and would recommend this to anyone. "

" Dry helpful costumer service and the part did exactly what I needed "

"Priced the BAKFlip MX4 solid trifold locally at 2 dealerships and was told that they require 8 weeks for stock. They priced the cover at $1,079. At RealTruck you had the Maverick cover in stock and on my front porch in less than 24 hours! Cover was also priced at $1,025 with free shipping. Cover has been installed and looks great, thanks!"

"I have only ordered so far but the representative on the phone answered all my questions and was very professional."

"Ordered a B&W gooseneck hitch for puck system yesterday around noon and literally received it today at noon! Extremely fast delivery and exceptional customer service!"

"Awesome experience. This is my second purchase with RealTruck. The customer service in the chat was super helpful. Gave me the best price she could and helped me get the order accomplished. Shipping is also very fast. "

"Lee in the off road department helped out tremendously and got my order shipped quickly it was next day"

"Excellent help selecting the right product, shipping was the fastest I’ve ever seen excellent service all the way around highly recommend this company and the product"

"A very good experience. Used the online chat and they lowered the price even more than the sale price.
My only problem was that I didn't see (although may have been there) torque specs for the screws and snapped tow of them.
I didn't use the supplied nuts as I have experience with riv-nuts and the install took under two hours.
I would recommend this system"

"Poor support customer service and returns experience "

"It has been very bad. Nobody seems to tell me nothing. Real truck send me an email telling my cover shipped on 4/16/2022 I called to check on it and now I’m being told it has not even shipped "

"I needed a replacement bench seat cover for my truck. Went to RealTruck website and picked out what I needed. I could have gone to the order page at that point but a box popped up and advised special pricing was available if I went through a customer service rep via online chat. So I opened a chat box and spoke to "David L". I had already explained what I needed in the opening conversation. Maybe he didn't see it, but I went through it again, being specific to my make/model/year. Before I could finish he texted "Hello?". He then told me there were over thousands of options to choose from and I needed to narrow it down. Since I had already looked up what I needed I gave him specifics to the color and material...I think he wanted an item number....isn't that his job? He gave me a price, which was full price. I asked about special pricing. He then offered a $9 discount. I accepted. He gave me a link to enter payment and told me to let him know when I had paid for the item. I did. He said great, thank you, and closed the conversation. I then noticed he charged me full price. I felt it was poor customer service, the rep was rude and I was overcharged for what was promised. I won't do business with RealTruck.com again."