"I’ve purchased and sold several things from them. I’ve had no issues whatsoever! I love how quick and easy it is to trade items and that I can apply it right away to a new purchase. Danni is my Rebag stylist and I would recommend her to anyone, her customer service is impeccable! 5/5 stars "
"I bought a Neonoe MM bag in March of 22, didn’t start wearing it till April. I was thinking it was a bit too big for me and bought a On my Side pm in Sept. I wore this bag for maybe 4 months. It is in beautiful condition with one small stain on the inside of the bag. They quoted me 2775 for my bag so I paid to ship it to them. Once they received my purse they said it had scratches, smelled and had the stain. There are no scratches, the smell is new leather! She is a beautiful bag with the small matching pouch! They changed the Quote to 1020$!! I could have seen knocking a couple hundred off for the stain but 1700$! I think they real you in with a big price then lower it when they get it hoping you need the money or don’t care! I think that is false advertising! Very Disappointed ☹️ "
"Andrea was so patient and helpful in assisting me with finding my perfect bag. She went above and beyond with expert advice and truly listened to what I was looking for to present me options that she knew I would love. Would definitely visit Andrea again for my next purchase! "
"Andrea helped me with my purchase and she gave me all the information and helped me with everything i needed. It was a great experience and Helpful."
"I made a purchase that got stuck in customs; shipping company is telling me that rebag should request a return. Despite many attempts to contact, there is radio silence. That’s more than one thousand dollars that I lost :( When I made the purchase, I had a longer back and forth to provide ID but guess they just find it convenient to not answer to an issue."
"I was pleasantly surprised to find a Rebag store in Brickell City Centre and even more surprising was the 5 Star Level of Service I received from Yasniel and Shaun.
I found a rare gem, a Vintage Chanel Mini with shiny 24k gold hardware, at an amazing price! Leather conditioning and hardware polishing was also offered to me with my purchase. Thanks Rebag, I definitely will visit again when I'm in Miami."
"One of the main reasons I come back to rebag is because of Richard. He goes above and beyond to check in with me, and make sure all my needs are being met. This time was no different. I was selling a few items and the entire process only took a few days (as opposed to weeks with other companies) and it was all thanks to Richard."
"Lisa Malitz customer service was amazing! She was very helpful and responsive to my inquiries. I will surely continue to return to sell items based on the client experience she provides."
"I had the best experience selling two bags to rebag. It was a very easy process and the customer service was excellent. I will definitely buy and sell bags on Rebag in the future. "
"I walked into the store causally and looked at the Birkin in the case. Elise greeted me and asked if I would like to see the bag I was looking at. She was so informative about the sale and proactively looked up my account to see if I had any additional savings. Because of her excellent customer service, I made the purchase. I am thrilled with my acquisition ! "
"I LOVE YOU GUYS! I am thoroughly satisfied with Rebag's quality & price of your items! I purchased a Louis Vuitton 6 Key Holder a while back & I am in LUVV w/that piece! LV no longer makes the 6 Key Holder in Rose Ballerine so I had to go PreLove.
When considering buying PreLoved, it’s sometimes discouraging because it’s like “Huh? how is this for sell & why is it this much?” lol but you don’t have that problem with Rebag. Especially after you read their “funny, but good thing it wasn’t true” detailed descriptions.
Once you hit purchase & get it you won’t be disappointed!
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"Becky at ReBag was such a pleasure to work with. She is sweet and very knowledgeable and it has been a pleasure to have her assistance. I definitely will be requesting her for my next purchase!"
"Sharmane was beyond helpful in assisting me today with an issue that needed to be resolved!
RESOLVED!! Thank you, Sharmane, you’re the BEST at REBAG!!! Extremely professional, also!"
"I love going into the Soho store. It is so much fun to look at the incredible collection. This was my first time selling. My experience was very positive and I would recommend it anyone. Kristen was knowledgable and supportive. Thanks so much! Can't wait to see you again soon :)"
"Lisa is very awesome. She helped me with the incredible vip offers. Being done many selling with rebags. Payout very fast"