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Product & services pricing
3.13/5
Chance of future purchase:
3.57/5
Shipping & packaging:
3.54/5
Customer service:
3.75/5
Return/Replacement policy:
3.04/5

5/5

2021-05-23

Label issue

"Sharmane was very pleasant and helpful. She resolved my problem within seconds. I would do business with again. "

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5/5

2021-05-23

Absolutely in love !!!

"Absolutely in love with Rebag and with Isabel she so nice and helpful. I really enjoy buying from them ♥️ Good price, good quality, good deals!!"

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5/5

2021-05-21

Excellent Experience

"The team at Soho store was fantastic and Anthony was great as well. Super happy with purchase and fair offer on trade for watches. First class all the way!"

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5/5

2021-05-11

Great customer service

"99% of the time I buy from Rebag the item is perfect, but when it's not, I go into my local store. I am so appreciative of the amazing customer service that Bjorn provides me with to ease my disappointment in having to return something I was so excited for. The staff on the phoneand in store really care about making their customers happy and I will always cherish that! "

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5/5

2021-05-20

Ina is the best !

"Great customer service when shopping with Ina at World Trade Center store . From updates on upcoming deals to caring and friendly energy when inside of store . I will always recommend Ina and Rebag to my friends and Family ."

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5/5

2021-05-15

Amazing

"Fast shipping great packaging items as or better than described and awesome customer support thanks Kristen!"

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5/5

2021-05-14

Best customer service from Bjorn!!!

"I was looking to trade in an old Chanel bag and stumbled upon a pretty good quality Goyard that I had been eyeing for the longest time. I have never sold to or shopped at a second-hand store until I found Rebag. I compared Rebag to all the other big second-hand luxury shops and Rebag gave me the best quote by far. I decided to go in-store to Westfield Santa Anita because I had a couple of questions and that is when I met the Store Manager Bjorn! This experience was literally night and day from my experience with the Goyard boutique. I absolutely HATED the customer service at the Goyard Bev Hills store so I never bought my bag from them. Long story short, I got the best value for my trade-in and was able to get my hands on one of the cleanest Goyard bags ever. They even helped me adjust the retail pricing! Bjorn is seriously one of the best and helped me through all my questions from selling my bag to buying a bag. I will definitely be back soon! Thank you so much Bjorn! "

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5/5

2021-05-12

Perfection!

"My husband ordered a LV Neverfull for me for Mother's Day. He purchased one in excellent condition that included the pochette. The bag arrived very quickly and packaged very nicely. The bag was absolutely perfect! It looked like a brand new, never used bag. We couldn't be more excited! I highly recommend Rebag! "

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5/5

2021-05-11

Best ever!!!

"I just received my bag from Rebag, and it is the greatest! It’s in even better shape than described. Thank you!!!"

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5/5

2021-05-07

Great deals

"Amazing deals on all hand bags will shop again"

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5/5

2021-05-07

Awesome customer service!

"I’ve never felt so welcomed in a luxury store. Rebag crew couldn’t have been nicer! I was bummed for missing out on a great deal on one of their purses but Tracy helped me secure another one. I liked that she readily assists me without hesitation. So happy I got the bag I was looking for awhile. I could never find it in great condition other than Rebag. Rebag is the only place I shop or trust for quality authentic used items. Looking forward to buying more from this place. "

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5/5

2021-05-06

Amazing Selection of Bags

"From the Rebag website, I purchased a Louis Vuitton New Wave Chain Tote Quilted Leather bag. The bag's quality is excellent, and it looks very fashionable when worn. The leather is true of excellent quality. Rebag gives additional discounts on all luxury bags. They offer a large selection of styles and designer bags."


5/5

2021-05-06

Would Come Again

"Usually, I’m not one to write reviews but wow, I was blown away by this shopping experience. Estefany made the process of narrowing down to the right purchase feel so easy and effortlessly. Anytime I had any concerns or questions, she patiently explained everything to understand. She shared her input while taking into consideration of my interests. Would definitely come again and ask for Estefany to help!!! "

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5/5

2021-05-05

In love

"Every single piece I have received from Rebag has been absolutely beautiful. "

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5/5

2021-05-01

Shaun and Dannissa Outstanding Service!

"I absolutely love REBAG in Dadeland mall. The customer service is excellent. The vibe is welcoming. You don't feel pressured to buy anything and the knowledgeable sales associates (Shaun and Dannissa) happily answer all of your questions with a smile. They encourage you to try on their handbags and give you honest feedback about how it looks--they don't just tell you what you want to hear just so you will buy a bag. The prices are fair and the quality of their inventory is excellent. I have purchased four gorgeous, authentic Chanel pieces and a beautiful Hermes Kelly--and look forward to adding more to my collection. I highly recommend their store. It will be a lovely experience, even if you decide to walk out without a bag--but trust me, you will definitely want to come back ❤️ Thank you Shaun and Dannissa! "

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