"First time ReBag purchase. Very happy with mu purchase! The Prada bag arrived in a big Dust bag with ReBag tags attached. The bag was perfect- like new! I was pleasantly surprised. I purchased a bag from another site, and returned it immediately because it had a musty smell.
My ReBag Prada bag was Smell- free and very well taken care of. I trust Rebag to inspect bags before selling. Thanks for my amazing Preloved Prada!!
I will buy again!! "

"I bought a Louis Vuitton scarf. It was not discounted barely anything off of the original price, it turns out. And it smells nasty like old vintage clothing. It makes me believe it's fake. But they deemed it in excellent condition? Additionally, the return policy is pointless. You automatically lose $200 off of what you paid? What kind of 'return' policy is that? This website is a scam! Do not fall victim to their bull. They are scammers, in hind sight. "

"My first time buying from a second hand luxury retailer. I love my bag and I'm very impressed with the service and speed! I will definitely consider buying again!"

"This is my first time making purchase from rebag. I did at realreal in the past. I am extremely satisfied with my Hermes purchase. Rebag offers competitive price, great customer service, in particular, thank you to customer service Jia Sun for answering my question. I was able to complete my order all online. The delivery was meticulous and the Hermes bag is beautiful. I will make more purchase from rebag and I start to think to resell my bags on rebag as well."

"I’ve recently purchased a Louis Vuitton Kimono purse and it was describe perfectly between the photos and description. Shipped Incredibly fast and was given precise tracking information. It possibly was priced a little high for being used but it is in great condition.
"

"I ordered a Raspail Louis Vuitton bag. I thought it was cool that there was a promotional discount. I also really like that Rebag authenticates the bag as well as reports on its condition.The bag was given a rating of excellent by Rebag. It didn’t take long, but I got the bag in a few days, it came well packaged and in a nice dust bag. The bag was as it said- excellent- almost new. It was a great experience and highly recommend ordering here when you consider a pre-loved luxury bag purchase. "

"My coworker bought 2 bags from Rebag and told me I should try it. I sold my old bag but will save up for a nice Hermes bag "

"I love my bag! It was a different color than shown in the pictures but I actually loved it! Online customer service was diligent on making it right. Also, Laura from the Soho store was SO nice and helpful. She communicated a lot with me about my purchase, even though it was made online. She has checked in with me multiple times after my purchased to make sure I was happy and that everything went smoothly. I really appreciate her going to extra mile, and it makes me as a customer feel valued. "

"Laura (Manager of the Soho store) was super helpful as I searched for a Birkin and traded in an existing bag to use as credit. The bag arrived via UPS within 2 business days and I chose regular, not express shipping! After I purchased it she also helped me with a bag divider recommendation. Thank you Rebag!!"

"All through my selling experience with Rebag, I was extremely satisfied. Lisa Malitz is the best! She was very helpful, considerate, and professional during every step of my transaction. Thanks!
"

"Clear cut, easy and fast!"

"Very good! Service and bags."

"The online Customer service was terrible and took 3 days to verify my purchase. Although I paid for expedited shipping the lack of response made it arrive much later. I bought a Chanel bag which arrived with damage not mentioned in its online description. Although the purchase wasn’t smooth the Sales associate at their Miami Location was amazing and ensured my bag was refunded. The in person reps are much better in communication "

"The process was super easy. I took photos of my product from all different angles and uploaded. Within a matter of days received e everything I needed to ship the item. Received payment promptly once my Package was received. Smooth and easy transaction. Highly recommend. A very trustworthy company. "

"I sent in my details and photos. I received a response quickly, and their selling price was above my expectations. I sent the purse in with provided UPS prepaid label, received my check with in 2 weeks. very pleased. I would recommend Rebag to friends. Thanks Rebag !
"