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Product & services pricing
3.13/5
Chance of future purchase:
3.57/5
Shipping & packaging:
3.54/5
Customer service:
3.75/5
Return/Replacement policy:
3.04/5

5/5

2020-08-10

Battery brackets in spaces

"I got good service good value quick delivery door to door"

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5/5

2020-08-09

The ONLY way to buy luxury!!

"Excellent service, easy to return items, sales associates are ALWAYS kind and courteous!!! My experiences with Rebag have been top notch!!!!"

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1/5

2020-08-07

Terrible customer service

"I made a purchase through Rebag and needed to return it, which I did promptly using their shipping label they provided using UPS, two days later it continued to show it in transit, this was July 16th. I have sent multiple emails to Rebag since they have to file the claim with UPS and I am not receiving any further follow-up. They provided a phone number to call only to be told that all lines are busy and to call again, which I have several times, or to go online. Here I sit with a large charge and no merchandise or any follow-up that a refund is being processed. I would never recommend doing business with them, buyers & sellers beware!!"

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1/5

2020-06-18

Bad Customer Service

"I bought a bag two months ago and never used it since we had been in lockdown. Decided I wanted to upgrade and sent it back. They came back that they cannot accept the bag because of the additional wear and tear. I had it for two months and literally never took it outside. How is that possible? Bye Rebag. "

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5/5

2020-04-24

Excellent service overall

"The bag is really authentic. It is exactly as described. Packaging was nice too! "

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5/5

2020-04-19

vacation purchase

"I came into the store totally randomly while on vacation in Miami, I wasn’t in there long but fell in love with a Chanel bag. We weren’t there long but I couldn’t stop thinking about it all day. So we drove an hour back to get it that night. It would have been a little more convenient if I could use cash, but I made it work. I love the bag itself, it’s probably one of my favorites that I own right now. And it came in perfect condition. The customer service was great. I will definitely be shopping with y’all online. Thank you!! "

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1/5

2020-04-09

Still waiting for refund!

"Purchased bag 4/2/2020, Six days later no word, no shipping, no bag! Canceled order, says it refunded on order page! No confirmation email, no refund in sight. Never answered my emails. Disgusting way to run a company!
"

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5/5

2020-04-06

Exceeded my expectations

"Purchased LV shoulder bag listed in “great” condition - which ranks below Pristine & Excellent rating within the site. The bag exceeded my expectations - I can barely find any signs of wear- just a beautiful bag & arrived within 2-3 days (despite being in the midst of the COVID-19 crisis)"

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1/5

2020-04-04

FAKE BAGS!!!

"I bought a bottega veneta from rebag that had serial number and everything.
When it arrived, it was CLEARLY not a bottega, the interior lining was extrmeely low quality and IT HAD NO SERIAL NUMBER!!!!

There's no excuse, this bag is not even close to a real bottega
"

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5/5

2020-04-01

Perfect LV Twin pochette

"This was my first purchase. Bag is in excellent condition even better than described! This is an older bag but in great condition. Great price /condition when compared to other resale sites."

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5/5

2020-03-31

Happy

"Love Rebag"

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5/5

2020-03-26

Love my Gucci bag

"Can’t say enough good things about this experience. "


1/5

2020-03-26

Will never buy from Rebag again

"I purchased an item and it was too small for my needs. I "sold" it back to rebag at a huge loss.
I have not even received my check to date, and I already received an e mail saying that they would credit me $100 MORE than what I was getting back. Unfortunately, it was too late, since I already sent it back
I emailed customer service. I asked if they could reconsider my return. I am now out of work, thanks to the Covid-19 outbreak. The difference in price could mean the difference in eating for a week.
No one ever had the decency to respond to my request.
I will NEVER buy from Rebag again and will let all my friends and colleagues know about my experience.
Horrible customer service.
"

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5/5

2020-03-17

excellent service

"

excellent quality service, very fast and easy website
"

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5/5

2020-03-17

SUPER !!!!!!!!!!!!!!!!!!!!!!!!!

"I BOUGHT A UNIQUE RUNWAY BALENCIAGA IMPOSSIBLE TO FINE POLKA DOT XL SILK BAG AT A SUPER REASONABLE PRICE.
I AM IN ITALY AND THE BAG ARRIVED SUPERFAST AND IT IS A REAL BEAUTY !!!!
I DO LOVE IT !!!!
SOOO BUY WITH CONFIDENCE !!!!
EXCELLENT !!! PERFECT EXPERIENCE !!!!
IT WAS MY FIRST PURCHASE WITH REBAG BUT I WILL BUY AGAIN AND AGAIN AND AGAIN
REBAG, THANK YOU SOOOO MUCH !!!!
****
Take Care
Anna from Italy
"

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