"Always happy with Rebag, the previous Trendlee. But for this purchase, there is a strong purfume scent attached to the bag n didnt like it. But cant do refund for international purchase. Dislike UPS shipping. In the past its was Fedex & the shipping was fast and excellent. UPS is a dismal. Especially ground delivery in Singapore.
I will lodge a complaint to UPS SG. "
"I bought an vintage Chanel bag and the first day I used it, the hardware of one of the straps was removed, I had to attach it with glue. Very bad. "
"This was my first time purchasing a second hand bag and I may be sold on the process. I purchased a Prada Cahier and it was in impeccable condition. The shipping process was a bit slow but the bag was worth the wait. The unboxing was just like I unboxed a brand new handbag. I will definitely purchase from Rebag again."
"I have been ordering with rebag twice already. My first experience was excellent. However not this time. I purchased LV bag on Monday, Oct 21. And I got it by Oct 22. Well, I live in CA and they shipped from the store that closes to my house that is why it took only a day.
Anyway, the problem was I purchased with full price with a $50 discount on it on Monday. Then on Friday, they offered 10% off. I call customer service and ask them if they can adjust the price for me since its been only 5 days. They refused. I asked to talk to the supervisor. The supervisor said the same thing to me. I even told them that I purchased with you twice already. and This time my order was $2000. So the discount will be $200. If it is small different I wouldn't bother but the difference is big.
She seems did not care about return customers. I even asked her to give me as loyal customer or courtesy, but she still refuses. Well, I will take my business to somewhere like therealreal then. Rebag is not the only place that I can get the Brandname bag. Hope you improve your service and marketing plan so this wont happen to others."
" I was very impressed, bag was in impeccable shape. Will definitely buy from rebag again!
Thank you!"
"I’ve been looking at this Louis Vuitton Twin GM Handbag for quite sometime. I stumbled upon this website & I’m so happy I did! The bag looks brand new & is everything I expected & more! "
"Bought a Montaigne Louis Vuitton for half the price I would have paid had I bought in the store. Its in excellent condition and absolutely stunning for the price. Im so happy I found this website! I probably would never have been able to find the bag at a reasonable price if it wasn't for Rebag! "
"This is my first time buying pre-owned and only my 2nd Louis Vuitton purchase (1st was a cosmetic pouch in Paris). I purchased an Alma PM in black Epi and love it! It’s just as described and in excellent condition (looks new and no funky smell)! I’m confident in their authentication process and appreciate the card that came with the bag. I was able to take advantage of a promo code so the price I paid was great! Overall, very happy with my investment purchase!"
"This is my first time ordering from Rebag and I am a customer for life!! I ordered a white balenciaga city bag listed in very good condition and I am in LOVE! The bag is in excellent condition the hardware is so shiny and I’m so over the moon happy with my purchase. Thank you Rebag :)"
"I have sold a Chanel handbag to ReBag recently. The entire process that includes providing me with a quote, an inspection of the bag, payment/check process, and receiving the check took a longer time period than what they describe on the ReBag website. "
"I purchased my Chanel back at the garden city location the staff there is so nice. The store is well stocked the the quality of the bags are mint."
"I am so happy with my purchase! Although signing my package was a hassle (I had to pay 5$ to send it to a nearby store) I am so happy with the bag! Wished I could’ve worn it a few days earlier, I got it 3 days after the postal worker tried to drop it off the first time, I understand why a signature is needed.
My fendi peekaboo has been my dream bag for years and now I finally have my new forever bag. I’m in love!!!"
"This is my first time buying preowned. My SA at Hermes told me they hardly ever get Birkins 25 so I decided to buy preowned then.The process with Rebag was super easy and fast. I felt confident about authentication process. The bag exceeded my expectations!!!! It looks new and it is so beautiful! I chose just what I wanted without having to wait or settle for a color or size I didn’t want. So happy I chose Rebag. I did so because of return policy. I will continue to buy from them!!!! Highly recommend Rebag!!!!"
"Upon receiving my handbag it was in great shape, better than what was described. I am very happy."
"I typically buy second hand luxury from a local dealer but Rebag had the bag I had been searching for. The price was so competitive my dealer said they likely couldn’t do better. When a promo code I input didn’t change the total I paid, I emailed customer service and they refunded me without any back and forth. I was not sure how this process would go, as this was my first purchase, but now I’m a fan! My bag shipped quickly and I have already received. Happy customer!"