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Product & services pricing
3.13/5
Chance of future purchase:
3.57/5
Shipping & packaging:
3.54/5
Customer service:
3.75/5
Return/Replacement policy:
3.04/5

5/5

2019-10-12

A Used Gucci, Gussied-Up

"Loved the whole experience, especially receiving the bag - Nice job, Rebag with repackaging and including a dust cover. I really like reusing rather than buying new sometimes."

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5/5

2019-10-10

Excellent company!

"This is the best way to sell a handbag! They have the process down to a science!
I will definitely use Rebag again!
"

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5/5

2019-10-10

First time

"I have just made my first purchase with Rebag and am completely pleased with the experience. The bag I bought was just as described and the price was reasonable. I couldn't be happier and will make further purchases."


4/5

2019-10-10

Love my bag

"Ok so I walked in to REBAG location in Long Island NY garden city. Wasn’t expecting to walk out with a bag but when we find a bag we love sometimes we make it work right? So that’s what I did I had a great experience the sales girl didn’t know to much about bags however the other women, Jennifer S who was knowledge very informative and knew her stuff. I give her 5 stars, the store over all 5 stars, They can get you any bag from online or in store I love the best.

Only thing that is a downfall is how much money they give you for your bag. I understand companies have to make money but to give $355 for Gucci bag that was used once with tags and everything very very good condition, retail price $2550 is insane. I will not sell any bags there I rather sell them myself or go elsewhere. Their prices are standard. There better then brand new which makes sense but overall good experience just don’t sell your bags there, you won’t get anything for it
"

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5/5

2019-10-09

Fabulous

"I have made three purchases, I cannot express how satisfied I am with all my bags. They are beyond great condition and the prices are extremely reasonable. Thank you."

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5/5

2019-10-08

Goyard St. Louis PM in Yellow

"Fabulous! Exactly as described. This is my second Goyard from Rebag and both were nearly flawless. I am impressed with the presentation, delivery and the process. Big fan. "

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1/5

2019-10-08

no bag

"Same issue as Maeve below - purchased a bag a week ago, still not even shipped. "

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1/5

2019-10-08

Still no bag

"I made a purchase a week ago and my bag still hasn’t been package or shipped. For a company that resells luxury items, they don’t run like a luxury company. I haven’t even received the product and I’m already disappointed. I don’t have high expectations, nor do i plan on making a purchase in the future."

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5/5

2019-10-06

Great!

"Great quality bag, just as described. The customer service team was also willing to give me the fall discount even after I checked out and paid normal price! "

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5/5

2019-10-06

Best experience ever

"I’ll definitely be a returning customer I had the best experience and customer service was so friendly and helpful my bag is in perfect condition I’m so beyond happy!"

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5/5

2019-10-05

Very Happy!

"I am very impressed with the service I received. I was interested in a particular bag and e-mailed a request to see better photos of the bags bottom corners. They responded next day with several close up shots. They said it was no problem and to let them know it there was anything else they could do. Within that week Rebag offered a fantastic sale promotion and thankfully the bag I was interested in was still available. I received it yesterday and could not be more thrilled! The bag is beautiful and it's condition is better than the description and even the photos (because they are sharp and magnified) led me to expect. I was even happier when my bag arrived with all of it's dust bags, rain jacket and box - as I didn't know I would be getting :) Besides the excellent service I received, I am impressed with their fantastic selection and competitive pricing. "

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1/5

2019-10-05

HATE THE SHIPPUNG

"This is the second purchase I’ve made and I am furious. The package was sent with a signature required. Has now been intercepted by UPS and will not be delivered for another week. I will never do business again with Rebag. I didn’t pay $60 in shipping for my package to deliver another week later. Absolutely inexcusable. "

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1/5

2019-10-04

Order cancelled

"I had never used Rebag before and was excited about their selection. They had a gorgeous Givenchy bag in good condition, and listed at a great price. Shortly after I made my purchase, I got an email from Rebag saying that the bag was unavailable and that my order cancelled. Waste of time. Got a nice Balenciaga bag from The Real Real instead. "


5/5

2019-10-02

Staff was wonderful

"It was wonderful and surprising!!! I described the bag I was looking for and to my surprise it was there!!! Love my Prada bag! Definitely will go back ... best of luck at garden city!"

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5/5

2019-10-01

Never Disappoints!

"Rebag handbags are ALWAYS worth purchasing! I have purchased 2 bags so far and both of them are flawless. "

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