"I had a great experience with my first purchase at the SoHo store in NYC. Kyere’ from the SoHo store was super helpful and went above and beyond. I would definitely recommend Rebag! "
"Price is little higher than other but I am truly satisfied because excellent condition!! I purchased Hermès double sens that is so awesome!"
" Absolutely love my purchase ! Rebag Consultant Brian Rivers is a sincere delight and Operations Performance manager George Surgeon is an extreme professional ! Met them both at the Madison Avenue location . "
"Very disappointed as no information given about taxes or import duties. Told to pay an additional €400 before receiving my bag. Awful service not transparent at all. "
"The bag arrived just as described and I am very pleased with my purchase. Shipping wasn't the best. It took 6-7 working days to receive my bag which was going from southern CA to Northern CA. I like to use FedEx more than I do UPS so maybe consider changing the shipping service. I do love my bag and am very happy with it. "
"I was question about the price from the picture before making the decision. However, with the return policy, I decided to give a try for my first purchase at Rebag. They even requested to check my identity and credit card info before processing the purchase. It was different shopping experience than other re-seller sites I had. Indeed, it makes me feeling more secure and serious about my purchase. After receiving the bag, the condition is even better that what I expected with the price. It just looks like new from the shop. I am so satisfied with the price I got for this chanel bag (special edition from fall/winter 2018) which I would never get at the store. I definitely recommend the Rebag to everyone and will continue shopping here again! "
"not user friendly experience. they make it difficult for anybody trying to use an international visa. I had to cancel my order eventually as it was such a hassle!"
"I LOVE my Chanel bag! It's such great quality and the experience was super easy. I purchased in the Beverly HIlls store....staff was super helpful in guiding me towards the right bag for me!"
"I purchased a LV Flower Hobo which was no longer available in stores. I had a store search through the inventory nationwide. I was apprehensive about buying a repurposed bag even though it was listed in excellent condition. It was even better than excellent condition. It was in like new condition. They only thing different was the bag came in a Rebag dust bag instead of a LV dust bag. The bag came authenticated and is 100% real as it is not my first LV. With 2 days to look over your purchase or return it for just the shipping costs-why not give it a try? The bag will arrive in great shape and is packaged securely and shipping is fast and tracked. My first purchase from Rebag was a great one! "
"I had to call them to let them know my order never shipped and apparently it’s unaccounted for so they had to open a UPS investigation which could take a while. In the meantime I’ve still paid for the item. If this is how they are going to work, then you shouldn’t be charged for the item until it ships. There is no guarantee I will get this item and it’s was a specific vintage Chanel so I may not be able to find something comparable. I hope they are able to resolve this quickly and ultimately I hope they find my purchase! "
"Waiting waiting waiting... I am surprised they have asked me to review my experience before I've even received my bag! I was told it would arrive one week after purchase, and I already paid duties on it when it arrived in my Canadian city. However, four days later, it has been sent back to the states with no notification on updated delivery time...
I have reached out to Rebag to ask them when I can expect my bag to no avail.
Super disappointed as I was so excited to use my bag this weekend! I got it for an incredible deal, and the pictures were very convincing. I'm hoping it will arrive next week, but I won't hold my breath..."
"I've been eyeing the black Chloe Faye purse for awhile now. When I saw that the site was having a 15% off sale from an IG ad, I figured I'd take a look to at least see some eye-candy. When I saw that they had my beloved Chloe Faye purse in Black (they stopped selling it on Chloe's website) AND it was under 1k I knew I had to have it. It was screaming my name! The purse arrived surprisingly fast & once I opened the box to reveal my purse in all her glory, every tiny doubt of scam or "did I spend to much?" went OUT THE DOOR. I love my purse. I love how official they repackaged it. I love the little tags that make it all the more real that I just bought a luxury item (even at a fraction of the cost). Thank you REBAG! Next up.... saving up for a huge LV Neverfull xoxo"
"First time buyer and was nervous about ordering but the whole experience was excellent. Especially the bag! Even better than described, looks brand new!"
"I sold my LV Graceful PM to rebag. It was in excellent condition, a year old, light use. They offered me $700 - went down to $600 after I sent it to them. I accepted the offer because it was already there and it seemed like the easiest solution. They sent me a check. I deposited the check into my account and it bounced. What?!? I’m appalled. They have my LV bag and I have $0."
"My experience with Rebag so far has been great! I've been using the app for about 6 months and they've not once disappointed me with the purchases I've made. I also had the privilege of selling my designer bags and I just love the option of either keeping your cash or a rebag credit! "