"Just a straight forward purchase"
"Needing another brace to wear"
“Wow, thank you so much for your amazing 5-star review! We're thrilled to hear that you're satisfied with your brace and are looking to get another one. If you have any questions about our products or need assistance in choosing the perfect brace, we're here to help! Enjoy your shopping experience!”
"Seems to be just what I needed."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that our product is just what you needed and that it's making a positive difference for you. Your satisfaction is our top priority, and knowing we could help you feel better is incredibly rewarding. We appreciate your support and can't wait to serve you again!”
"I will not know the full extent of my experience until I receive the order."
“Thank you for sharing your thoughts. We understand that waiting for an order can be a bit stressful, and we appreciate your patience. Once your order arrives, we hope it meets your expectations. If you have any questions or need assistance in the meantime, feel free to reach out to us. Your satisfaction is important to us.”
"Quick & easy! Hope all goes well with the rest of my order. I will be using Rehab Store again, thanks"
“Wow, thank you so much for your fantastic review! We’re thrilled to hear that your first experience with us was quick and easy. Your support means the world to us, and we can’t wait to continue serving you in the future! We’re here to ensure everything goes smoothly with your order. Happy shopping!”
"10 % new customer discount not applied also shipping delay"
“We understand how frustrating shipping delays can be, especially when you're eagerly awaiting your order. We're sorry to hear that the 10% new customer discount wasn't applied as well. Please reach out to our customer support team with your order details, and we'll do our best to resolve these issues for you. Your satisfaction is important to us, and we appreciate your feedback.”
"Slow chat line. Never helped me "
“I’m sorry to hear that your experience with our chat support was not as efficient as you expected. We strive to provide timely assistance, and it’s disappointing to know we fell short in your case. If you still need help or have any questions, please feel free to reach out to us directly, and we’ll do our best to assist you promptly. Your feedback is valuable, and we appreciate you bringing this to our attention.”
"easy, safe and fast says it all."
“Thank you so much for your fantastic review! We're thrilled to hear that you found our service easy, safe, and fast! Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We appreciate your support and can't wait to serve you again!”
"I won't really know whether I am satidfied until after the recipient recieves the product. "
“Thank you for your feedback! We’re thrilled to hear you’ve placed your order with us! We totally understand that satisfaction comes after the recipient receives the product. We’re confident they’ll love it, but we’re here for you if you have any questions in the meantime. Your support means a lot to us!”
"Recommended by my doctor. Hopefully it will speed my recovery. Easy to sign up and shop."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found what you were looking for and that your doctor recommended us. It’s great to know that the sign-up and shopping process was easy for you. Wishing you a speedy recovery, and we're here to support you every step of the way!”
"Good Service and Products"
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our service and products. Your support means the world to us, and we can't wait to continue providing you with the best!”
"It took 5 times to place this order and I only used it because I couldn't find the item any where else online"
“I'm truly sorry to hear about your frustrating experience with our website. It’s important to us that ordering is smooth and straightforward, and I apologize for the inconvenience you faced in placing your order. Your feedback is valuable and will help us improve our site. If you have any lingering concerns or need assistance with your order, please let us know, and we’ll be happy to help.”
"First time buyer, and it was so simple."
“Thank you so much for your fantastic review! We're thrilled to hear that your first buying experience was so easy and straightforward. Making shopping simple and enjoyable is our goal, and it's great to know we hit the mark with you! We can't wait to serve you again in the future!”
"Very easy to order and checkout unlike other websites"
“Thank you so much for your amazing review! We're thrilled to hear that you found our ordering and checkout process easy peasy! Making your shopping experience seamless is our top priority, and your feedback truly brightens our day. We appreciate you taking the time to share your experience, and we can't wait to serve you again soon!”
"I'm in Occupational Therapy and the Mini **** was suggested and I was told I'd get a GOOD DISCOUNT! 10% is NOT a GOOD DISCOUNT! The businesses send buyers your way but there are OTHER PLACES I COULD SHOP! PITIFUL!"
“I understand your frustration with the discount offered and I apologize that it didn't meet your expectations. We strive to provide competitive pricing and value for our customers, especially those in need of rehabilitation products. Your feedback is invaluable, and I will pass it along to our team for consideration as we look to improve our offerings. If there's anything else we can assist you with or if you have any specific products in mind, please let us know.”
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Thank you so much for your fantastic review! We're thrilled to hear that you found the transaction simple and straightforward. It's always our goal to make your shopping experience as easy as possible. We appreciate your support and hope to see you again soon!”