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Product & services pricing
3.95/5
Chance of future purchase:
4.14/5
Shipping & packaging:
0.29/5
Customer service:
3.39/5
Return/Replacement policy:
2.19/5

Verified
2/5

2023-05-14

Account setup

"I was not able to set up account using set up screen"


Rep reply posted 2023-05-16
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Rehab store”


Verified
5/5

2023-05-11

Best products

"Easy to view, accurate description decent price"

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Rep reply posted 2023-05-13
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
2/5

2023-05-10

"Could not get multiple credit cards to work on website"


Rep reply posted 2023-05-11
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
3/5

2023-05-07

Satisfactory

"Overall, order process was good. Straightforward. You need pictures of the various tethers and not just the vest."


Rep reply posted 2023-05-11
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.

We have used your feedback to update the product description. We constantly strive to provide our customers with detailed product information to enable them to make an informed shopping decisions. However human errors happen and we are thankful for customers like you who take the time to share their feedback that can help us fix those errors.

If you face any such issue in the future, please feel free to contact us by calling us at 866-316-0162.

At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team Rehab Store”


Verified
4/5

2023-05-06

Going to walk right again.

"There was a lot to choice from and it was easy to order what I wanted.
Thank you very much.
"


Rep reply posted 2023-05-27
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
5/5

2023-05-06

Found what I needed. Cheaper than most.

"I found what I needed and it was cheaper than most places I looked. "

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Verified
5/5

2023-05-05

AWESOME

"I love this company, your service is awesome."

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Verified
5/5

2023-05-05

Good Prices and excellent shipping prices

"Cheaper than Amazon by far ... lots of discount codes available "


Verified
5/5

2023-05-03

"Website easy to navigate "


Rep reply posted 2023-05-04
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
5/5

2023-05-03

"My first time ordering so will wait and see.
"

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Rep reply posted 2023-05-04
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we hope to meet your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Rehab Store”


Verified
5/5

2023-05-02

reordered thumb splint

"This is an item that I have ordered before"


Verified
5/5

2023-05-02

"I only have one Reacher and if it broke, I would be lost! The CHAT feature was very usefull."

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Verified
5/5

2023-04-30

Easy to navigate web page

"Great value and renowned product use in most Hospitals in the U.S."

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Verified
5/5

2023-04-29

All around great!

"..............................................."

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Verified
5/5

2023-04-29

Needed supplies

"I am having surgery and will need these items to get around"

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