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Product & services pricing
3.94/5
Chance of future purchase:
4.13/5
Shipping & packaging:
0.29/5
Customer service:
3.35/5
Return/Replacement policy:
2.19/5

Verified
5/5

2023-04-18

"A really great quality of knee braces in a lot of different varieties. Was able to choose the right one for myself & personal needs. Thank you very much!"

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Rep reply posted 2023-04-26
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-18

Nice little unit

"I am a PTA who has used the unit I'm purchasing and it is easy to use and I am purchasing a second."

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Rep reply posted 2023-04-26
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-17

Norco the people are COOL.

"The Chat person was okay.Found what I was looking for."

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Rep reply posted 2023-04-26
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-17

Fast

"Easy to order and check out"


Rep reply posted 2023-04-26
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
2/5

2023-04-17

"I attempted to place this order on Sunday, entering 10% discount codeIt was rejected as “invalid”. I attempted to order again this morning using the 5% discoint code and IT was rejected. I left the 10% discount code from last night on the order form from last night and sent my order. I do not know if that code remains or was auto deleted but it appears the order went through with NO discount.
So I am not a happy customer. It appears to me that your website misrepresents discounts.
Daleen Nelson ***-***-****
"

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Rep reply posted 2023-04-19
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

We apologize for any inconvenience and regret that the coupon code did not work for you.

We run different promotions every few weeks and there are a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.

In order to assist you better, could you please provide us with the coupon code name on email ID customercare@hpfy.com.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
5/5

2023-04-17

Vroom

"Speedy checkout and expect speedy delivery"


Rep reply posted 2023-04-26
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we hope to meet your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-16

"SO FAR SO GOOD...JUST ORDERED"


Rep reply posted 2023-04-26
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-15

Good

"Price was better than I could find elsewhere. Site was easy to use."

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Verified
5/5

2023-04-15

The Rehab store is great

"Easy to find what you need and order"

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Verified
5/5

2023-04-13

HAD ITEMS

"FOUNF WHAT I WAS LOCKING FOR"


Rep reply posted 2023-04-14
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
4/5

2023-04-13

Helpful Product

"Getting product on recommendation of friend who had knee replacement surgery and found the Polar Ice System to be very helpful in alleviating the pain. "


Rep reply posted 2023-04-13
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-12

Help when you need it!

"Useful products at reasonable prices."

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Rep reply posted 2023-04-13
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-12

Best small oval bandages

"I learned about these products from my dermatologists office. This is the second box I'm ordering.
thank you for a great product.
"


Rep reply posted 2023-04-13
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-12

"I hate these skinny bottom truck stop coffee mugs. I love the classic old fashioned mugs "

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Rep reply posted 2023-04-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
1/5

2023-04-11

kkp2023

"difficult to place order. had to reenter info several times"

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Rep reply posted 2023-04-13
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”