ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.94/5
Chance of future purchase:
4.13/5
Shipping & packaging:
0.29/5
Customer service:
3.35/5
Return/Replacement policy:
2.19/5

Verified
5/5

2023-04-11

Great product selection

"Just found this website and I love it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-04-11
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-10

Ahhhhh!

"Easy to navigate and found what I was looking for!"


Rep reply posted 2023-04-11
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
4/5

2023-04-10

Decent stuff, but expense

"Of course whenever you add anything "special needs" that we need to buy, they jack the price up. This was the cheapest we could find this helmet online, but it still seems overpriced."


Rep reply posted 2023-04-14
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

At Health Products for You, compassion and empathy for our customers are core values.
We are a conscientious company that is trying hard to fulfill our customers’ needs for medical supplies through every possible avenue in these times of extreme demand and supply challenges.
As you may know, we are in a period of unprecedented times and certain products are in high demand everywhere. The hike in prices is only because either our procurement price is changing or we are paying more than we ever had to for shipping these products to our customers as well as sustaining our cost of operations.
We have tried our best to keep most product price changes within 5%-10% of our old prices, but it may fluctuate for certain products.

We are committed to continuing operations as far as possible to ensure our customers still get the necessary products they need for their health and wellness.

Thank You,
Team HPFY”


Verified
5/5

2023-04-10

Easy and quick

"I found what I needed & easy ordering. Great experience."


Rep reply posted 2023-04-14
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-09

Over priced

"Last order took to long to receive."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-04-14
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
Thank you for placing your order with us!

You will get a shipment confirmation email as soon as your order ships. Orders containing more than one item may ship from more than one warehouse, in which case you will receive another notification when they ship. You can review and track your order online by visiting the My Account page.

At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness product needs.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

Thank you again,
Team Rehab Store”


Verified
3/5

2023-04-09

I don't know anything yet but I have one of your grabbers or reachers. I like it but it

"You don't tell us WHERE to mail the check!!"


Rep reply posted 2023-04-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

You can send the check to: Health Products For You, 14 Fairfield Dr. Brookfield CT, 06804

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-08

Anything I need shopping here its a breeze.

"You always have what I need. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-04-14
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
1/5

2023-04-08

let me order without logging in to my account

"I had to keep inputting my information time and time again because my order would not go through. I would get to the very end, clicked on submit, and I kept getting a message that I had to login to my account. I had no idea that I had an account, and was just trying to make a quick purchase, which did not happen tonight. After the second attempt at trying to getting my password reset, it worked by sending me a password. Then I had to input everything again. Please don't make this so hard."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-04-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team Rehab Store”


Verified
4/5

2023-04-03

Best pricing and selection, company needs to work on shipping

"Placed my order for a boot the doctor was trying to charge $240 found the same boot for $52. Only reason it is 4 starts is because after I place my order on Monday, the product wasn't shipped until Thursday. I paid $5 extra to get it in 3-5 days and it is supposed to arrive to my house 8 days after I purchased it and customer service couldn't tell me the status of whether they had the product on hand"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-04-07
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
1/5

2023-04-06

Shipping charges just an add on expense

"Shipping charges are almost prohibitive. Charging a fair rate is one thing but upping the total purchase with a much bigger than should be charge makes me NOT want to shop here anymore. So I am ONE and DONE...."


Rep reply posted 2023-04-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback and we understand that the shipping cost was too high for you.

Shipping rates depend on the size, weight, start location and end location. In your case, it was the location as the rates were calculated based on the distance and time spent on the road as a part of shipping process.

We do run promotions every few weeks for reduced price shipping. It may fluctuate for certain products and location. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,

Team Rehab Store”


Verified
5/5

2023-04-05

Great help and products

"It was very quick and the customer service was very helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-04-07
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-05

very easy my first time...

"look forward to you guys being main suppliers,,,,lets see.."


Rep reply posted 2023-04-07
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-04-03

"I had a great experience is easy to pay, but I thought it was a little expensive"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-04-07
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

At Rehab Store, compassion and empathy for our customers are core values.
We are a conscientious company that is trying hard to fulfill our customers’ needs for medical supplies through every possible avenue in these times of extreme demand and supply challenges.
As you may know, we are in a period of unprecedented times and certain products are in high demand everywhere. The hike in prices is only because either our procurement price is changing or we are paying more than we ever had to for shipping these products to our customers as well as sustaining our cost of operations.
We have tried our best to keep most product price changes within 5%-10% of our old prices, but it may fluctuate for certain products.

We are committed to continuing operations as far as possible to ensure our customers still get the necessary products they need for their health and wellness.

Thank You,
Team Rehab Store”


Verified
5/5

2023-04-02

great stuff

"thank you for having what i need"


Rep reply posted 2023-04-07
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
3/5

2023-04-01

Simplify

"Simply everything. I want codes to go to my iphone, not email."


Rep reply posted 2023-04-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team Rehab Store”