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Product & services pricing
3.95/5
Chance of future purchase:
4.16/5
Shipping & packaging:
0.32/5
Customer service:
3.45/5
Return/Replacement policy:
2.19/5

Verified
2/5

2023-01-07

User friendly? NOT

"Bad experience beginning to end. The reason I persevered is this is an excellent product."

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Rep reply posted 2023-01-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team Rehab Store”


Verified
1/5

2023-01-07

N/A

"Unfortunately my urology office is incapable of ordering the catheter bags and straps that I prefer and that don’t give me pressure sores so now I have to spend my own money buying them here."

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Rep reply posted 2023-01-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team Rehab Store”


Verified
5/5

2023-01-07

So far so good

"I just ordered a folding pedal exerciser and will update my review once I receive the product. "


Rep reply posted 2023-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance, and we hope to meet your expectations.

We hope you will continue to trust us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-01-07

Great Produc

"Shopping is easy and convenient. "

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Rep reply posted 2023-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-01-06

"Cant say about reorder until I see the product."

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Rep reply posted 2023-01-06
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance, and we hope to meet your expectations.

We hope you will continue to trust us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-01-04

Ready reacher

"Recommended by my physical therapist"


Rep reply posted 2023-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope you will continue to trust us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-01-04

Shipping cost is out of sight for this item

"A stamp would send this item"


Rep reply posted 2023-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback we understand that the shipping cost was too high for you.

Shipping rates depend on the size, weight, start location, and end location. In your case, it was the location, as the rates were calculated based on the distance and time spent on the road as a part of the shipping process.

We do run promotions every few weeks for reduced-price shipping. It may fluctuate for certain products and locations. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team Rehab Store”


Verified
4/5

2023-01-04

Medicare help

"Why don't you submit directly to medicare for reimbursement???"


Verified
2/5

2023-01-04

Good prices compared to other retailers!

"I found that the price listed on the description page was less than when I put the items in my cart. I contacted chat, and the Lady was able to give me a discount equal to the difference and was going to report the discrepancy to the correct department. Unfortunately, it took about a half hour on chat to be able to get a coupon code that worked correctly. It is probably a small business, so I just multitask while I was waiting. I was happy to find this product because I suffered from sulfonation, and there are very few insoles made for this problem."

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Rep reply posted 2023-01-05
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
5/5

2023-01-04

Comfy Feet

"Good price on quality Orthotics for aging feet"


Verified
5/5

2023-01-04

Faster than direct from manufacturer site

"Choice offered seemed more appropriate for freedoms of other digits and customizable approach seemed better for both customer and company."

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Verified
5/5

2023-01-04

"Wide selection of products and very reasonable prices"


Verified
4/5

2023-01-04

Highly Recommend

"Fast service, great product, helpful customer care personnel "

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Verified
5/5

2023-01-04

My go to for shrinkers

"The product I need in stock at the right price equal a happy customer. Nothing else needs to be said."


Verified
5/5

2023-01-02

"Easily found the item that I wanted."

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