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Product & services pricing
3.95/5
Chance of future purchase:
4.16/5
Shipping & packaging:
0.32/5
Customer service:
3.45/5
Return/Replacement policy:
2.19/5

Verified
5/5

2023-01-12

Great Experience!

"Wonderful shopping experience and checkout!"

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Rep reply posted 2023-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance, and we are happy to have met your expectations.

We hope you will continue to trust us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-01-11

Fast and easy

"Got what I needed in minutes"

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Rep reply posted 2023-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope you will continue to trust us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-01-11

Easy Ordering

"It was very easy to use the online application. Thanks "

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Rep reply posted 2023-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope you will continue to trust us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-01-11

good video for size ordering info

"recommended to me by by my Orthopedic PA. "


Rep reply posted 2023-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-01-11

This product saved my life...litterally

"I was diagnosed with carpal Tunnel years ago. I had so much pain and numbness from it that I was walking the floors at night, not able to sleep. I had made an appointment for surgery, and my son who was a massage therapist told me about your therapy that he had read about. He suggested I Try Carpal Solution before I had surgery. I took his advice and ordered the Carpal solution therapy. Within 2 weeks the pain and numbness was gone and I had my normal use of my hands back. Thank you to those who developed the product! Im sincerely in your debt!"


Rep reply posted 2023-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope you will continue to trust us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-01-11

"i feel the price is to high"

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Rep reply posted 2023-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

At Rehab Store, compassion and empathy for our customers are core values.
We are a conscientious company that is trying hard to fulfill our customers’ needs for medical supplies through every possible avenue in these times of extreme demand and supply challenges.

As you may know, we are in a period of unprecedented times, and certain products are in high demand everywhere. The price hike is only because either our procurement price is changing or we are paying more than we ever had to for shipping these products to our customers and sustaining our cost of operations.

We have tried our best to keep most product price changes within 5%-10% of our old prices, but it may fluctuate for certain products.
We are committed to continuing operations as far as possible to ensure our customers still get the necessary products they need for their health and wellness.

Thank You,
Team Rehab Store”


Verified
3/5

2023-01-10

Arthritis support

"I was diagnosed with arthritis and both thumbs… Looking for non-surgical care and found available products at a reasonable price at this website"

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Rep reply posted 2023-01-11
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-01-10

Fast

"Check out was fast and easy"


Rep reply posted 2023-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope you will continue to trust us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
4/5

2023-01-10

"Found mostly what I was looking for"


Rep reply posted 2023-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
3/5

2023-01-10

problem with changing

"problem with putting in a new credit card."


Rep reply posted 2023-01-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team Rehab Store”


Verified
5/5

2023-01-09

thank you

"great products, good price, easy to order"

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Rep reply posted 2023-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope you will continue to trust us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
3/5

2023-01-08

Retiring Original Reacher after 28 Years of continuous Service

"My first reacher came into my world during rehab for a knee replacement at the age of 49 years. Frankly, it was the most valuable item that came out of that surgery. The Reacher gave me the independence that I cherished, and allowed me to return to my daily work and personal time without having to ask anyone to reach for anything. It has gone on all my trips, even when I moved to Norway for five years. The elastic cord is losing its ability to grip things, so I am retiring that faithful, most useful of tools and replacing it with its newest, strongest descendants. "

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Rep reply posted 2023-01-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we hope to meet your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
4/5

2023-01-08

For mother

"Check out was complicated and would have liked to purchase engraving for the product I ordered as my mother is in a care facility."

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Rep reply posted 2023-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team Rehab Store”


Verified
2/5

2023-01-08

"Order
once
Call back
Could not
Understand
"

Detailed Review Benchmark + -
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Rep reply posted 2023-01-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
4/5

2023-01-08

Neat as a pin

"It was clean precise and satisfying"

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Rep reply posted 2023-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store