"On the date i expected a post surgical brace to arrive, I received an email saying the ETA was unknown. When I spoke to the company rep he could not give me a ship date. For surgical products, patients depend upon delivery dates. It is irresponsible at best to represent amd sell expedited delivery of a product you don't have in stock. I would never use this seller again."
"Love this pillow. Great support."
"I cant wait to use the device i ordered "
"Many times you’re telling me my email is invalid"
"Finally found a recliner for my bad back thank you"
"Checkout was easy! My physical therapist introduced me to this SI belt. I am glad she had because I believe it will help me a lot!"
"It's is new store for me "
"Unfortunately, the coupon said "expired" yet today is MLK day and the coupon popped up on the top of the screen. "
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience and regret that the coupon code did not work for you.
We run different promotions every few weeks and there are a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Rehab Store”
"Needing to purchase contact solution that required no rubbing and cannot find it currently in stores this was quick, efficient and easy to get my products. But when product arrived, it was not what I believed to be ordering. I contacted customer service and they agreed that the package did say "NoRub" on the website and the received packaging did not and when they read product information about use it stated that it did not require rubbing. They suggested that packaging might have changed and to read directions. Upon reading my directions it DID require rubbing to cleanse contact lenses. I was told that I would receive information about returning the product in an email and would have to pay a "restocking fee" but would otherwise be reimbursed via credit card. Not pleased with misinformation about product. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Rehab Store
”
"PUSH CMC splints recommended and fit by OT."
"Online shopping was very easy. Thank you."
"Been using this pillow for years. Found the exact pillow I needed."
"The site is easy to use and y'all are cheaper than Amazon :)"
“Hello,
Thank you for taking the time to share your valuable feedback.
At Rehab Store, customer satisfaction is of utmost importance, and we are happy to have met your expectations.
We hope you will continue to trust us for all your health and wellness product needs.
Thank you again,
Team Rehab Store
”
"Very easy to order online. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At Rehab Store, customer satisfaction is of utmost importance, and we are happy to have met your expectations.
We hope you will continue to trust us for all your health and wellness product needs.
Thank you again,
Team Rehab Store
”
"ordering was very easy.
item seems necessary for my basal joint rehab. i just don't understand why a simple wooden disc, with holes is so expensive. if i had 2 functional thumbs, i'd try to make one myself! :) "
“Hello,
Thank you for taking the time to share your valuable feedback.
At Rehab Store, customer satisfaction is of utmost importance, and we are happy to have met your expectations.
We hope you will continue to trust us for all your health and wellness product needs.
Thank you again,
Team Rehab Store
”
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Hello,
Thank you for taking the time to share your valuable feedback.
At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Rehab Store
”