"I like the reacher. Easy to use, picks up many things easily. "
"I couldn’t find where to put the promo code for a discount."
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for the inconvenience you experienced will applying the coupon code. You can apply the codes by going to the checkout page. There will be Apply Coupon tab in the middle end of the page; put the coupon code there, and apply the same.
For any further assistance, you can call us at 866-316-0162, and a customer service agent will guide you in this.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY”
"Discount code did not work ;o("
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience and regret that the coupon code did not work for you.
We run different promotions every few weeks and there are a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"When it arrives, I'll have a better idea about my experience "
“Hello,
Thank you for taking the time to share your feedback.
At HPFY, customer satisfaction is of utmost importance, and we hope to meet your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Cant wait to try out this product. Had a great description and photos."
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"the price was reduced by the discount code and then went back to full price when checked out with PayPal"
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"lack of sizes in some areas and checkout a little different than most online checkouts"
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"This website was extremely simple to use. Great variety of products at reasonable prices. Check out was a breeze. Thank you for a sensible shopping experience."
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"I was pleasantly surprised at how easy it was at the Rehab store to buy Somatomax. I'll use it again."
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"the picture of the strap around the top of the brace is not clear
"
“Hello ,
Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.
We have used your feedback to update the product images. We constantly strive to provide our customers with detailed product information to enable them to make informed shopping decisions. However, human errors happen, and we are thankful for customers like you who take the time to share their feedback that can help us fix those errors.
If you face any such issue in the future, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"It was very easy to find items that I needed, and nice that they were all in the same location. Check out was very simple as well."
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Excellent selection, good prices. Website could look better."
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Very helpful sight. Gave information I needed as to external dimensions, weight limit "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Very easy. Self explanation no problems with it easy to find. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Easy and clear site to navigate and use."
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”