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Product & services pricing
3.93/5
Chance of future purchase:
4.13/5
Shipping & packaging:
0.29/5
Customer service:
3.45/5
Return/Replacement policy:
2.19/5

Verified
5/5

2022-10-07

"So quick and easy to find exactly what I was looking for! Thank you!"


Rep reply posted 2022-10-11
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
3/5

2022-10-07

10-4

"Professional simple hope they get here in time "

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Rep reply posted 2022-10-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
Thank you for placing your order with us!

You will get a shipment confirmation email as soon as your order ships. Orders containing more than one item may ship from more than one warehouse, in which case you will receive another notification when they ship. You can review and track your order online by visiting the My Account page. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness product needs.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

Thank you again,
Team HPFY”


Verified
5/5

2022-10-07

Cost effective name brand product

"This store carries the same name brand item that I was purchasing from my orthopedist at a fraction of the cost. High recommend!"

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Rep reply posted 2022-10-11
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
5/5

2022-10-07

Finally getting that Senior discount you deserve.

"Due to knee problems l was looking for a riser top to fit over the commode, furthermore, l was looking for one with handles for support and had a nice price. This model was what as they say, " just what the doctor ordered". Thank you Rehab Store."

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Rep reply posted 2022-10-07
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance, and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
2/5

2022-10-07

No decreased payment for

"I put the RSPBC in the discount section and did not get it applied I paid regular price instead of 26.95"


Rep reply posted 2022-10-07
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

We apologize for any inconvenience and regret that the coupon code did not work for you.

We run different promotions every few weeks and there are a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.

As a token of gratitude, we have asked our accounts team to apply a discount on your order and it will reflect in your account in 5-7 business days.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,

Team HPFY”


Verified
1/5

2022-10-07

MISERABLE SIGN UP

"TOOK FOREVER TO CREATE AN ACCOUNT!"


Rep reply posted 2022-10-07
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
2/5

2022-10-06

"hard to navigate site to order the items"


Rep reply posted 2022-10-06
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
3/5

2022-10-06

"I could not open the video about sizing"


Rep reply posted 2022-10-06
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello ,

Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.

We have used your feedback to update the product description. We constantly strive to provide our customers with detailed product information to enable them to make an informed shopping decision. However human errors happen and we are thankful for customers like you who take the time to share their feedback that can help us fix those errors.

If you face any such issue in future, please feel free to contact us by calling us at 866-316-0162.

At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
4/5

2022-10-05

"You ask for too much information, email address and phone number "


Rep reply posted 2022-10-06
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
5/5

2022-10-05

Shoulder Bum

"EASY TO NAVIGATE WITH ACCEPTABLE PRICES"


Rep reply posted 2022-10-06
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
5/5

2022-10-05

Great Expierence

"The items I needed were easy to find, I will be ordering from them again in the future."

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Rep reply posted 2022-10-06
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
3/5

2022-10-05

"Product looks good. Shipping is too much."


Rep reply posted 2022-10-06
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback and we understand that the shipping cost was too high for you.

Shipping rates depend on the size, weight, start location and end location. In your case, it was the location as the rates were calculated based on the distance and time spent on the road as a part of shipping process.

We do run promotions every few weeks for reduced price shipping. It may fluctuate for certain products and location. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,

Team HPFY”


Verified
5/5

2022-10-05

Foam Roller Customer

"Due to rotator cup surgery have been in rehab for a few weeks. During therapy I am using these Foam Rollers in the exercises. Therapist recommend that I purchase one. In compare pricing on the web this Rehab supply store had these very reasonably priced. "

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Rep reply posted 2022-10-06
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
4/5

2022-10-05

Don't know

"It was pretty fast order."

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Rep reply posted 2022-10-05
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
5/5

2022-10-05

Awesome

"Super easy to order hope it comes asap "

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Rep reply posted 2022-10-05
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY