"Process of documentation simple and appropriate."
"Most product numbers have changed, and prices were mostly increased and a few on sale."
“Hello,
At Health Products for You, compassion and empathy for our customers are core values. We are a conscientious company that is trying hard to fulfill our customers’ needs for medical supplies through every possible avenue in these times of extreme demand and supply challenges.
As you may know, we are in period of unprecedented times and certain products are in high demand everywhere. Hike in prices is only because either our procurement price is changing or we are paying more than we ever had to for shipping these products to our customers as well as sustain our cost of operations. We have tried our best to keep most product price changes within 5%-10% of our old prices, but it may fluctuate for certain products.
We are committed to continuing operations as far as possible to ensure our customers still get the necessary products they need for their health and wellness.
Thank You,
Team HPFY”
"Found exactly what I needed according to my trainer. Great discount. Easy order! "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Going thru allot with my supination, since it started out with a very irritated
tendon, walking on the outside of my foot not helping - Tendon issue resolved and using these orthotics helping to keep pressure off the outside of foot. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Easy to navigate website and order. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Always having the right products at great prices, and when something goes wrong...goes the extra mile to sort the problem!!!"
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"I was not able to create a profile because each time I fixed an error in the form, the software erased another piece of information, creating another error requiring me to go through the whole process again. Really, how many tines should one have to go through captcha?"
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"I was wowed by the vast number and variety of products you carry - from Therabands to fish food!"
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Easy search, had what I needed, very fast and efficient "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"I placed my oder 2 weeks ago and paid in full for the product in an emergency.
And after calling and emailing for the first week I was informed that the manufacturing company had been contacted about the product.
Now we are past the second week, I was told that I'd have a refund issued on by Friday, with no email, then Saturday sense I've had to go to another company in emergency and pay more to buy the same product now the product has been shipped and still no email or sign of a refund... You may say ok you have your product but here's the issue
This is an emergency, I've stressed this and after waiting 2 weeks and now 1,200 dollars later out of my pocket when money is tight and 2 weeks of calling and griping, now this company turns up with the product....
No they do not honor their word and I will not be shopping with this company again... "
"Quick
Informative
Precise
Pain-Free ; )
Discounts !"
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"This site is great with information about the product I bought, complete with good instructions on how to use it. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"The purchase was easy for pain ease IV numbing spray."
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Iam so happy you have what Iam looking for "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"It was seamless with a great selection"
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”