"I could not open the video about sizing"
"You ask for too much information, email address and phone number "
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"EASY TO NAVIGATE WITH ACCEPTABLE PRICES"
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"The items I needed were easy to find, I will be ordering from them again in the future."
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Product looks good. Shipping is too much."
“Hello,
Thank you for taking the time to share your valuable feedback and we understand that the shipping cost was too high for you.
Shipping rates depend on the size, weight, start location and end location. In your case, it was the location as the rates were calculated based on the distance and time spent on the road as a part of shipping process.
We do run promotions every few weeks for reduced price shipping. It may fluctuate for certain products and location. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"Due to rotator cup surgery have been in rehab for a few weeks. During therapy I am using these Foam Rollers in the exercises. Therapist recommend that I purchase one. In compare pricing on the web this Rehab supply store had these very reasonably priced. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"It was pretty fast order."
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Super easy to order hope it comes asap "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Thank you so much for the resources to find what I needed quickly!"
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"We needed a grabber tool and they had the type we needed. I also found so many other great products to assist me!
I was enticed by the 20% off 1st order when I first used the website, but then was disappointed to find it was based on how much I spent. I only qualified for 5%. "
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for the inconvenience you experienced will applying the coupon code.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team”
"Didn't get the discount that was offered when I signed into your site for purchases over $50."
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience and regret that the coupon code did not work for you.
We run different promotions every few weeks and there is a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.
As a token of gratitude, we have asked our accounts team to apply 10% off on your order and it will reflect in your account in 3-5 business days.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"I had a hard time finding this 18 inch wide seat cushion. I could only find the 15 inch wide cushions. I need it for my recliner. Was so happy to find it. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"catalogue could be better --- I need the squeeze balls"
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"I bought a Danmar soft helmet with added decals. When it arrived the decals look like stickers with a clear coating on them. The top of the helmet has a lot of runs and drips from the clear coating. Also, the helmet is too big and YES I measured several times. They do not accept returns on these very expensive products! "
“Hello,
We apologize for any inconvenience you experienced with the item.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
We are currently working on your request and we will update you soon with an email. Meanwhile, if you can just send the images of the item you have received to customercare@hpfy.com then it would be great.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
" excellent products and rapid delivery!"
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Based on your experience, would you mind taking one minute of your time to review us on Google? We’ve made it super easy for you. Just follow this link: https://www.google.com/maps/place//data=!4m3!3m2!1s0x89e7f965668ca8e7:0xb7194c68afa53c5b!12e1?source=g.page.m.dd._&laa=lu-desktop-reviews-dialog-review-solicitation.
Thank you again,
Team HPFY
”
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Hello ,
Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.
We have used your feedback to update the product description. We constantly strive to provide our customers with detailed product information to enable them to make an informed shopping decision. However human errors happen and we are thankful for customers like you who take the time to share their feedback that can help us fix those errors.
If you face any such issue in future, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”