"easy to get through your website!"
"Easy to use website and search was just what I needed."
"Went to the website. Did a good chat with an actual human. I feel pretty confident that I purchased the right product in the correct size. Hope it works for me. Nice to have returns if it doesn't work out for me. "
"I needed a trochanteric belt. I quickly found what I needed and had a quick checkout process. "
"It would be great if you could add the sorting by bestsellers that is helpful when selecting products."
"Not now. I. Will do that later. "
"It was okay considering that I don't like shopping."
"Really easy ordering online and variety of items!"
"No specific inches given in waist size...."
"Took a bit but when changing info, I appreciate the security ."
"Straight ahead ordering'
Shipping remains to be seen"
"PROMISED DISCOUNTS UPON SIGN UP. DID NOT GET ONE"
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience and regret that the coupon code did not work for you.
We run different promotions every few weeks and there are a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.
As a token of gratitude, we have asked our accounts department to provide a welcome discount on your order and it will reflect in your account in 3-5 business days.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"First order was easy and satisfied with prices"
"Good, fast, what I was looking for."
"I have used this product for several years, slipping them under the insole in each shoe. I bought a second pair so I could leave them set up in two pairs of shoes for convenience."
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Hello ,
Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.
We have used your feedback to update the product description. We constantly strive to provide our customers with detailed product information to enable them to make an informed shopping decision. However human errors happen and we are thankful for customers like you who take the time to share their feedback that can help us fix those errors.
If you face any such issue in future, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”