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Verified
5/5

2010-10-15

"Rockauto Rocks. Rockauto gives great customer service
for their parts and great installation advice of the parts I've ordered. They have EVERYTHING I need for my Camry.
I get better service from Rockauto than from my local parts
suppliers. Their reseller parts are top notch. They're simply
the BEST company with the BEST prices. Thanks, Rockauto!
"

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Verified
5/5

2010-10-14

"I use RockAuto when I need the right part fast. It is simple to find the part I need and RockAuto always gets it to me fast. They are my go to parts store that I will order from again and again."

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Verified
5/5

2010-10-14

"Excellent customer service,super quality products, probably he best online shop n the world.Keep it up.
Dr Sichela. ZAMBIA
"

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Verified
5/5

2010-10-14

"alles super und ok
preise sind fair
"

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Verified
5/5

2010-10-14

"hello, i must say i have never encounterd a more proffesional company, the ease of useing the web site and finding the part i required. then the incredibly fast delivery time all the way from the USA was amazing, many thanks regards gary dixon"

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5/5

2010-10-14

"The best prices. fast shipping. quality parts. good customer service."

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Verified
1/5

2010-10-14

"Rock Auto really let me down. They shipped the wrong part in the right box. I tried Emailing them with their quick Email that`s highlighted, but did not get a reply due to settings in my computor they explained. They would not help with the wrong part they shipped in the right box because by the time I phoned they said SO SAD after 30 days it`s plainly written no help from them even when they put a completly different part in a box labelled correctly with part I ordered."

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Verified
5/5

2010-10-13

"Product's exactly as advertised, the lowest price can be found online and shipping cost is reasonable and very fast shipping too. RockAuto's website is easy to navigate to find parts for my needs, the price of most items is very competitive, I found my preferred online autopart store, it is RockAuto.com."

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Verified
5/5

2010-10-13

"I have ordered from Rockauto.com many times. They have name brand parts at the best prices anywhere. I will continue to buy from Rockauto.com and tell everyone Isee just how great the prices, quality and service are. thank you"

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Verified
5/5

2010-10-13

"It was the second part I've ordered. Quick turn around time, even when my part was not in stock. Parts appear to be OEM. Price and delivery times are good. As a return user they gave me a 5% off code. I've had to pay full shipping price for both of my orders. Overall, I am very pleased with RockAuto.com"

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Verified
5/5

2010-10-13

"My ordering experience from RockAuto.com was absolutely seamless and exceeded my expectations in every way. The website was extremely easy to navigate and has literally EVERY part you could want or need for your vehicle application. As far as price goes, well, I usually spend a great deal of time researching to find a good deal and could not believe the difference in price savings from Rock Auto. I ordered new exhaust for my wife's car and saved over $100 from the next closest competitor!! Shipping only took two days!Since then, I have ordered several other parts at a savings to every other part supplier out there. I am a RockAuto customer for life! If you're looking for direct fit replacement parts for your vehicle, there is no need to shop anywhere else online. Good service, good parts, fast shipping, even better price! Thanks Rockauto.com"

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5/5

2010-10-13

"What a great experience! Fast shipping, got the part I wanted with no hassle. Definitley an easy way to go and a good seller. I will order from them again. I highly recommend Rock Auto to anyone who needs hard to find auto parts fast!"

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Verified
5/5

2010-10-13

"Great service and price! The local auto parts stores were charging much higher prices for the identical part, were going to charge me shipping because my part wasn't in the local warehouse and it was going to take a week to get here. I saved enough money that I could receive the part the next business day and still save money over the local guys. Thanks RockAuto.com!"

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Verified
5/5

2010-10-13

"I received a quality part and the shipping was extremely fast. This is a great place to do business!!! Thanks for the quick service."

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Verified
1/5

2010-10-12

"After having my original order changed because they did not have the some of the items in-stock, even though they told me they did, RockAuto had to make a substitution on the parts. They assured me the parts were still correct for my vehicle, I actually voice confirmed with them that the origional part was correct before I placed the order. After waiting for a week the parts I recieved seemed jsut a little bigger than the origional parts, I called RockAuto and was told that these were correct but that I should measure them to be exact. Upon measuring and giving them the measurments they were 'oversized' parts, they had to confirm this with the manufacture, a total of 24 min on the phone. Then they could not even get the correct parts that I needed, They told me I would have to get them somewhere else.

I always call them to confirm that the part listed on their website is correct before I order, I guess that wasn't good enough. From now on I will double check with other vendors FIRST. RockAuto will be my last resort.

Also it had beed 12 days since I sent the old parts back and still have not received credit. Hopefully soon.
"

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