"RockAuto.com is the way I will get all my parts from now on. I was actually shocked at how much lower their price was compared to anyone else.
I needed a blower motor for my 02 Focus. I checked everywhere I knew of to get one for a "Rock" bottom price. It wasn't until I did I google search that I found RockAuto. The price was 50% lower than anywhere else. I decided to call them because they also had what looked like identical parts for a higher price. I asked why this one was so much lower. The Represntative said that they order parts from several manufacturers and some will be at a huge savings.
I ordered the part and recieved it in 2 days using their standard shipping. Very impressive!
I replaced the old one in about 20 minutes for a grand total of $43.86 compared to the ridiculous estimate at my local ford dealer of $350!
ROCKAUTO ROCKS!"
"Rock Auto is Rock. They are the best prompt shipping and return. Best of all it's at a very good price. Thank you! looking forward to doing more business..."
"The site is comprehensive and easy to navigate through.While they dont have some of the items i needed,their catalog is extensive and the shipping is cheap and moderate in speed."
"I have used Rockauto.com on six different occasions. Each time the parts I ordered were correctly shipped, arrived reasonably quickly, and at a relatively low cost. Moreover, their customer service department was very cooperative when I had to return a defective part. I recommend this store highly."
"Excellent prices and fast delivery.Ordered the parts on Sunday and they were delivered Tuesday!"
"Outstanding customer service !! Shipping,inventory and pricing are about the best I have seen yet, and, I buy a lot on-line."
"This is the 3rd order which I have placed with RockAuto.com. Always great service, light speed shipping, and LESS money than the local NAPA! I have to say that RockAuto rocks! I'll be back again, when I need parts for ANY vehicle, be it mine or any of my associates. I saved 30% on an idler and a fan belt! In tough economic times every penny counts, and I'll count on RockAuto.com!"
"Just wanted to say that rockauto shipped this order very quickly,im 100% satisfied with their service over the years.I live in the UK and have recommended them to many people i know with American cars!
Thomas Powys-Keck (UK)"
"I was ordering various parts from Rockauto for a few years now. I compared their prices many times to in-town and online retailers and every time they had the best deal, even including shipping price. The ordering process is simple, the shipping is very fast. Thanks!"
"The order was only for a set of spark plugs, but the fact that RockAuto also factors in warehouse closeout pricing is definately a big plus. The site's interface for searching their database is very user friendly, and impossible to misconstrue any information. My shipping was set as standard USPS, however, granted their speed, the product arrived at my door in a very expedited manner.
As of late-yesterday, I have placed another order for an additional set of plugs, with some added parts to the order. Shortly before 9:00 this morning, I had received a tracking # stating that the order had shipped. Definately a big thumbs up for getting the parts out in a very timely manner, and also for competitive pricing. I have yet to find another online retailer that offers comparable pricing to RockAuto."
"Rock Auto went out of the way to make my order right, just like any 'bricks and mortar' business should. When I ordered my part, I ordered an ignition module, it was clearly labeled online as stock purchased from other sources as a closeout. But that meant a savings over 67 percent! The part arrived, an it looked similar to what i needed, but wasn't quite 'right'. Well, it turned out almost wasn't good enough.
I called Rock Auto's customer service; I reached Jodie. I described what I ordered, and described what I got. She investigated previous sales discovering two previous returns. Between the two of us on the phone, we concluded that the parts were mislabeled when Rock Auto received them from the closeout. She even had the warehouse pull all the existing stock (8 parts) and find the correct ones, and remove the 'mislabels'. (Two more were mislabeled parts). She sent me a new part, and a return label for the old one; all at no extra cost.
I only wish I could have helped identify the part that I was given the first time so they could return it stock correctly.
Thanks Rock Auto for 'making it right'!
(And thanks for the savings too!)"
"My order was delivered promptly and as expected. I have made several purchases from RockAuto in the past and will continue to do so. The prices are extremely competitive and I have the opportunity to choose the quality of parts I like to order. With most purchases, I receive a discount code of normally 5% that is always nice and encourages me to order more parts before the code expires. I have only had good experiences with orders from RockAuto and if there is a problem the customer service is very helpful and has resolved any problems in the past. I tell many of my friends about RockAuto and they too have begun making purchases from the website. RockAuto is the best and I hope they keep up with their tremendous service and offerings. "
"Great company, whenever I need a part I check them first. I got the shipped notice less than two hours after ordering which is their typical efficiency. Low prices and an excellent, helpful catalog "
"I have had 2 orders with rockauto and have been very pleased with the whole process. I recieved my merchandise earlyer than expected and in good condition and it was the part that was ordered,I would rate the service and prices 10 i couldnt find my parts anywhere else cheaper. Keep up the good work rockauto!!!!
Forrest Dunn
ST.Joseph, missouri"
"Very fast shipping.
Knowledgeable and friendly customer service personnel."